I was disappointed with my experience at Marquette PT in Leawood. My orthopedic surgeon at KCOI…read moregave me specific activity restrictions, but instead of respecting those restrictions or contacting my doctor for clarification, the therapist argued with me about them. As a patient, I don't think I should be put in the middle of a disagreement between my physician and my therapist. Another concern was the lack of consistency in my care. I was treated by different therapists, and each seemed to have different opinions, different treatment plans, and different exercise recommendations. It was confusing and made it difficult to feel confident that everyone was working toward the same goals. I wasn't told when I scheduled I wouldn't just be with one therapist. In my past with different clinics I had always been seen by the same physical therapist throughout. The gold standard of care. I expected better communication, coordination, and respect for my care and physician's instructions. Patients benefit most when their healthcare providers work together rather than giving conflicting advice. I spoke with the owner and it seems they may be short on therapists and overbooked.

This is my second round of PT with Marquette PT in De Soto Ks. The first was for my shoulder in…read moreAugust of 2024 and today June 27th was the last of my second round this time for my knee. The care and treatment I received from the Physical therapist as well as the office manager was above exceptional. I received excellent care and treatment for the rehabilitation ofy shoulder after a slap tear fix and then car of my knee after having a repair done. The exercises taught in office and then done at home were successful in getting both shoulder and knee back to full use with in the 6 to 8 week treatment time . I feel that both are stronger then they were even pre surgery. .I was taught exercises to help stretch and strengthen the areas and feel they are easy to do at home which has allowed me to return to playing pickleball which was the goal.

Just wanted to quickly drop a review as a token of gratitude for the staff in this office. I got…read morereferred to SERC by my doctor's office to make a splint. I showed up a bit early and Sydney (my Occupational Therapist) was already there expecting me. She was very patient and helpful in finding the right one for me at the lowest possible cost. She also made sure I knew how to take the splint off. She also took time to explain how my injury was healing, so that I knew why I had to have the splint on 100% of the time over the next few weeks. The benefits coordinator (?) Sarah was also great, she had to stay on the phone with the insurance company while helping another patient check in as she came in. No one wishes to have to have PT or OT, but if you do, then SERC is the place to ensure a positive experience for you.

Joe, my physical therapist, does a great job. He brought me along at the right pace and I learned…read moreproper exercise technique.

I had three therapist this time. I felt consistency was not as good as the past. I got hot in the…read morebuilding and made it uncomfortable. My other rehabs seemed to have gone much better.

Best Staff and Therapists you could possibly find. Highly recommend this Therapy Center. They…read moretruly are the Best !!

Orthopedic surgeon sent referral to them for PT and they were supposed to reach out for scheduling…read more Called and left voicemails and they never returned our calls. Contacted surgeon's office again to confirm referral was sent and it was and they re-sent it again. Still never received a call back. Left another voicemail and still didnt receive a call back. Kept trying to call to get a hold of them and finally did nearly 2 weeks later and all they said was that theyre busy. I get being busy but a simple call back to let us know it would be some time before they could get us in wouldve been very easy to do. Now I'm behind on my treatment plan and PT. If you need PT, either go to a different Athletico location or a different provider all together rather than this one

Two local spots I've used (SSOR and Champion Performance & Physical Therapy) charge less than half…read moreof what Athletico charged me for identical services. What's worse is that Athletico wouldn't give me an estimate up front and when I asked questions about bills was repeatedly told things like "it's usually less than that after we work with insurance" or "we're still working it out with insurance" or "we can talk about it next week when our billing guys is back." Bill reaches $1800 before I'm told I owe it all. Raise my frustrations and am told "that's how insurance works, sorry." It actually doesn't - there are other places that are up front with transparent pricing. Not sure is this place was trying to scam me or just incompetent. Tried to make a case for a discount or partial refund but neither the local office or Athletico headquarters would budge. Buyer beware: do you research before you commit to services here. I gave them the benefit of the doubt and it cost me big time.

Love Dr Santo, Fran, Maddy, and now Stephanie. This place is professional and friendly. They…read moreservice my entire family. The thing I love most is they show me stretches and how to massage areas before the next appt. Dr. Santo is not a psychologist but listens to everything and allows me to unload all my stress! Make them your team as well!

I can't say enough about Dr. Sydney. she really took the time to listen and help me. I originally…read morecame in with terrible lower back pain and am now able to be active again. She adjusts me but I also do the decompression table. I highly recommend this place!

Dr. Eubanks at Pain Care listened to my concerns and pain issues and came up…read morewith an inclusive plan to deal with my pain. He has well trained staff working with him and fluoroscopic equipment and recovery room on site. My only issue I had initially was with the front desk, as I'm an "experienced" patient and know what I am needing and what my insurance will allow. If you need something in order to satisfy insurance protocol then that should be said plainly. Once I got past the nonsenseI was so very happy to get a treatment plan from Dr. Eubanks. I can't recognize him enough!

Erich is the best physical therapist! He has treated more than one problem area for me and doesn't…read morebelieve in torturing people. Robin and the ladies at the front desk are always very friendly and helpful.

This place is lovely. They really seem like they care about their patients and helping them in…read moretheir recovery. The woman in the front office is very helpful and very nice as well! I will definitely be recommending Knapp physical therapy in the future!

Logan Taylor is awesome! I have experienced many physical therapist over the years and he is by…read morefar the best. I appreciate his expertise and dedication to making me walk better! Everyone at Hill Pro physical therapy are extremely nice and professional.

I have worked with Brooke for two separate conditions. She rehabbed me from lumbar and cervical…read morespine surgery. I enjoy coming here as all of the physical therapists are extremely experienced and have you moving in a friendly environment. It hardly seems like work at the time, but they have your muscles feeling thoroughly exercised at the end of your session. I like feeling like a part of my treatment, as they always ask for your feedback throughout. Super convenient location in Lakewood too!! Highly recommend this therapy company.