Was with them for six months and my recovery was greatly assisted by the staff at this location…read more When they stick you with a intern you're not going to get the most educated Assistance your primary visits to get you started and the visits at key stages of development are usually handled by the office leader who is fantastic and really knows what he's doing.

Totally ignored and told to quit, before finishing exercises. Did not receive an hour of PT in 2…read morevisits. Each visit should be 1 hour. The second visit was with a PT assistant supervising 2 patients and totally ignored me.

I saw Jackie W for my massage today. She worked all the pain out of my back. Jackie has an amazing…read moretact with her clients. She knows me well. Every time I see her, I walk out feeling better. 10/10. Thank you Jackie W!

Dr. Gatrost is one of the best chiropractors you could find. Very sincere. And he listens to you.read more

My husband is on an adult men's baseball league in the KC area and has a lot of trouble with his…read moreknees. Cory Faris came highly recommended and we quickly found out why. One call and my husband was seen the same day. Cory was able to zone in on the problem and demonstrated different techniques to solve the current issue and also strengthen the knee to prevent further injury. We were very impressed with the professionalism and expertise of this clinic. Highly recommend.

Summit Rehab in Independence was a lifesaver! I planned a knee replacement and prior to my…read moresurgery, they recommended exercises to strengthen my knee, improve flexibility, and help me recover faster. They visited my home following surgery to assess any needs at home and reassure me in addition to planning for my post-surgery therapy. Jeremy and his team are extremely knowledgeable about therapeutic techniques and exercise to rehab an injury or recover post-surgery. When I felt discouraged or experienced a set-back, they were encouraging and adjusted my therapy to help me work through it. The office manager, Mary, is so helpful and patient. Everyone at the facility is friendly and invested in helping clients receive the best care possible. I HIGHLY recommend their office!

I am an older handicapped woman who uses a cane and wheelchair to get around. My old chair is over…read more6 years old and so my doctor ordered me a new one. I was told by the NuMotion company that I had to get another PT evaluation and to go to Blue Ridge Therapy for an evaluation. My first appointment arrived during a HUGE snow storm so I called to reschedule. It is very dangerous for me to try to walk far let alone on a slippery sidewalk. They were not happy when I called to reset the appointment but reset it with me for two weeks out. They said there wasn't anything sooner. When my second appointment came due, again we were hit with another huge snow storm and the snow was coming down in sheets and the roads and schools were closing. I called again to reset, explaining that I cannot drive in this or walk in this... and the woman was very nasty with me. I explained it was dangerous for me to get out in this even in my car, let alone try to navigate the snow and ice. I also explained that my husband had just got home from the hospital from surgery and also cannot walk around. Again she was hateful but reset me again for another two weeks out. The day my appointment came the weather was fine so I went. They had me filling out extended therapy paperwork and I explained I was only there for a wheelchair evaluation at the request of the wheelchair provider who said I needed it before my insurance would authorize it. They told me everyone has to fill out that paperwork. I did it even tho I knew it had absolutely NOTHING to do with why I was even there. They also said I had a copay due immediately of $55.00 and she needs to collect that up front, and I told the woman that I have had the same insurance for over 10 years and not once have I been charged for an evaluation, and she told me they charge for a specialist copay. I still didn't believe that especially when my copay for a specialist is a set $50.00 not $55... I told them I was going to check with my insurance company because I have had misunderstandings on coverage in the past so I needed to verify that. So I called my insurance company while I was sitting in their lobby. The receptionist kept interrupting my conversation with the insurance representative who was telling me that I did NOT need a physical evaluation in the first place and that my wheelchair had already been approved over a month ago. The ladies at the front desk kept talking over my conversation speaking loudly across the room in front of other patients in their lobby. The ladies not only violated my HIPPA rights by discussing the treatment they said I needed , and spoke including my personal information, etc.., but they were rude, hateful, argumentative, and extremely unprofessional during my phone conversation. So much so that the lady at Humana heard every word they said to me they were so loud. They argued that I needed it to get my approval and that my insurance company was wrong, and I would have to come back, and kept interrupting as the insurance rep kept trying to give me the APPROVAL authorization number. I was so upset by the end that my husband who escorted me there advised that I just leave after the lady from Humana said the same thing to me. We decided to leave and I calmly thanked the ladies for their time on the way out. When I got to my car another woman from their office had followed me out and wanted to know what was going on. I only told her how rude and unprofessional her people were and that perhaps they should provide more training for their front desk personnel. It was the craziest experience I have ever had in all my years. I agree with the other people leaving reviews for this place... It IS all about the money.

Caroline is a lifesaver in every sense of the word. I've experienced nothing but friendliness and…read morehelpfulness from everyone at BRPT, but Caroline exceeded all expectations. From changing her explanations to better fit my understanding, to remembering random little bits we talked about last week, I really left there feeling like she was a friend as well as a therapist. I was discharged today, ahead of schedule, largely because of her. I recommend she be given a raise, a company car, and a vacation.

First I must say the Physical Therapist, Paige, was absolutely incredible. However, I cannot say…read morethe same for the owner. Basically they did not file a claim within one year, so it was denied by the insurance company. In turn they are billing me for their untimely filing. I attempted to the owner Scott. He picked up the phone and started ranting about all the insurance people he has to deal with. He would not let me get a word in edgewise. He then hung up on me. Not a professional way to conduct business.

I delt with a spasm muscle in my back for over 25 years. I was told it was something I would always…read morehave to live with. Between Stephanie and Ben, they broke it down and got my back to relax which was causing other issues in my body. 2 years later my back is still great with little to no pain.

I was referred here by an ortho doctor who deserves the review with less than one star…read more I questioned everything he did, including Serc. Serc made a horrible first impression, when I called to confirm, I found out they scheduled me at this location instead of the one closest to my house.it would've been embarrassing, if I showed up, on time, at the wrong location, given the 4 stars. I went to this location, in apprehension. But I was met with the nicest people. I have Callie as a physical therapist. She worked my shoulder for 45 minutes.i felt like i'd had deep tissue massage. I laid on a therapy table, and allowed her (sometimes painfully) to pull and stretch my arm. She gave me exercises to do at home, and I'm thrilled to be going back next Thursday. If you need a physical therapist, this is a good place to check out. Just be precise what location you are being scheduled.

The young woman who calculated the bill was so rude, she kept banging on the cash register…read moreindiscriminately, yelling at the customers, it was really rude, because my house is right next to here so it's convenient to buy, really every time I come here to see her I feel a lot of pressure, it seems like she's too tired and takes the frustration of the working day out on the customers, it's so unfair

I love this place. The therapists are knowledgeable and patient. They treat you with respect and…read morekindness. Their goal is to make y ou better

The Doctors here are very knowledgeable. They make sure you know everything they are doing and…read moreunderstand why they are doing it. It is a relaxing office and they have many different therapies to help you recover...including a quick back massage! The employees all care and feel like a family. After going here for a couple appointments, my headaches disappeared, I had no more back pain, and I actually slept better after. Sleeping better helped reduce anxiety and stress. I highly recommend this chiropractor if you are having any kind of pain.

I was unable to sit or stand for more than 1.5 hours because of a neck injury. I had already seen 1…read morechiropractor, had 2 rounds of physical therapy, and was getting spine injections to help ... nothing gave me relief and my active lifestyle was over. I couldn't make it to lunch and back with a friend because I could not be upright that long. It took several months of adjustments and therapy and I am greatly improve and have a life again. Every other professional had given me no results. All 5 stars !!!! They gave me my life back

I went in hurting and not sure this would be a good PT business. BOY! Was I wrong. Everyone from…read morethe kind admin who checked me in to Jason who worked with me was consistently relaxed, friendly, professional and encouraging. Jason paid attention to what I did, couldn't do and always explaining why and what was going on. He stayed with me and didn't go off to chat with his teammates. Whenever he had another client during the time I was there he was able to divide his time and not leave either of us waiting for what to do next. This is a good group and if I need PT again, this is where I will go.