The staff and Dr Greiner are amazing! They all listen to your concerns and help you to meet your…read moregoals!!

They got very good and prompt care they are very nice and understand what your going throigh.read more

Had surgery by Dr. Greiner in January and have had excellent care with them. The staff is always…read morecaring when I have been in for follow up. They are professional and there is not a long wait time to see the Dr.

Treated a 3 week old ankle injury with X-rays taken at time of injury. Did not retake X-rays nor…read moreeven looked at the foot. Told patient to start putting weight on it. Guess he has X-ray eyes??

I saw Dr. Dyck a few years ago and he put my rib back in it's place. I left Kc area and had a…read moreproblem with my rib in another city so the new doctor contacted Dyck for information on how to adjust my rib. Dyck would not give any information on how to help me!!! So my rib is still out of place and I've been in pain for over a year. I later got a bill for $150, called them to take care of it, thinking that was why he wouldn't help me, but when I called to pay they said I owed over $400. Even though the bill says $150. This man is very unprofessional. He doesn't care about his patients health or well being or I wouldn't have been treated like this. I was also on Medicaid at the time and shouldn't have any bill. If you want a doctor that plays games then this is a great office. If you want someone that actually wants to help your pain and suffering then look elsewhere.

Wow, I was…read moredevastated on my way in, thinking I was headed for surgery. Dr. Dyke worked on me for 15 minutes and I walked out almost pain free. I think that was the most worth it Dr. visit I have ever had the privilege of paying for.

Excellent physical therapists, trainers and staff! Everyone is helpful and professional…read more Scheduling is flexible, accommodating early morning and later afternoon scheduling needs - perfect for work and school schedules!

This is the first time in my 48 years of life that I've EVER written an online review…read more Let me start by saying that Tyler is absolutely amazing!!!! The work, time, dedication and his effort in going above and beyond with my son has been nothing short of spectacular! EXOS/Boost should be grateful to have him! It started with my son having a back injury after his senior year of football and his doctor recommended physical therapy to get him ready for playing college ball. We started at BOOST Physical Therapy in April. My son was improving so quickly and making great strides through the physical therapy process with Tyler that we shifted into the sports performance training for 3 to 4 visits a week for the entire summer until football started in August. When December rolled around, I purchased 5 sessions for my nephew to train with Tyler for track as a Christmas gift. Once again, Tyler was amazing and improved his speed and technique so much that he purchased more sessions and is still seeing Tyler for sports performance until his season starts. I told my son that I was writing my first review and he said "Quote me, Mom!" So here it is... "Improved my 40 time from 4.85 to 4.67, my vertical from 29 to 34, all while gaining 15 lbs. Tyler takes time to understand every athlete's body individually and improve all categories of movement while teaching you the technique and the method behind it". Thank you Tyler!

Sano Orthopedics scheduled me with Dr. Cullen for knee replacement surgery and although I ended up…read morehaving to postpone the surgery I wanted to write about my experience with them. My first appointment was to talk with Dr. Cullen who did an excellent job explaining what exactly happens during the procedure. He and his awesome assistant Erin were very kind and patient with my questions. The staff was super nice especially the front receptionist and Megan the nurse at Beacon. Really everyone was so professional and friendly I'm sure the surgery would have been successful.

I'm the caregiver for an adult with high-functioning cerebral palsy--a retired computer programmer…read morewho is intelligent, communicative, and uses a powered wheelchair. Earlier this year, he began experiencing knee pain and instability, leading to a fall and a hospital stay in January. X-rays were taken, and following rehab, we began care with Dr. Roberts' office. Initial treatment included cortisone shots, but by April, the pain and lack of stability worsened. A physician's assistant in the office provided a brace, which was ineffective. When we requested a follow-up, Dr. Roberts was too booked to see us in a timely manner, so we were referred to KU for evaluation. KU confirmed, after they ran X-Rays, that the knee was not properly aligned but had even longer surgical wait times. Based on a positive prior experience with Dr. Roberts (who performed a successful surgery for a family member), we opted to stay with him, hoping for faster care. In preparation for surgery, I moved the patient into senior living where he could receive physical therapy and home health assistance. We completed all required pre-op steps, including medical clearance, pre-surgical classes, and medication prep. Surgery was scheduled for June 11. On the day of surgery, Dr. Roberts felt the knee and expressed concern about a possible torn patellar tendon. He ordered an MRI and admitted the patient overnight. That was the last time the patient saw or heard directly from Dr. Roberts. The next morning, a physician's assistant visited the hospital room, and asked us if tests had been run. I was discouraged at this question thinking, "Your office ordered the tests, you should know that and you should be coming to see us to explain the results not to ask if the tests even happened." He said the doctor would be in touch later and that the patient would be staying overnight again at the hospital. However, within the hour, we were notified that there was no tendon tear, and the patient was being discharged. The sudden decision left us scrambling to arrange specialized wheelchair transport (another expense) with little notice. Unfortunately, the patient was left with no plan of care and no follow-up communication from the doctor's office. I called the office immediately and didn't receive a response until late the following day--nearly 36 hours later. We were offered an appointment with a PA or to see Dr. Roberts a month later. I messaged through the patient portal with several questions: What did the MRI actually show? Is physical therapy still safe? Is this a complex case requiring a different specialist? Could we get a Zoom call or any direct communication with Dr. Roberts? It took another full week to receive any answers, and the response was minimal--only confirming there was no tendon tear. At that point, I began seeking a second opinion. Another orthopedic team was willing to evaluate the case that same week--if they could get the medical records. Despite multiple requests from myself and the new office, it took four days to get the records transferred. The new doctor is now seeing the patient on July 1--still earlier than Dr. Roberts' next available appointment. They've already scheduled additional imaging to fully understand the situation before the first visit. In hindsight, I believe the biggest issue was that the pre-surgical evaluation was incomplete. For a patient with a complex condition and non-standard mobility, more detailed imaging and planning should have happened before surgery was scheduled--not the morning of. While we acknowledge that not all cases are simple, the lack of timely communication after surgery was canceled--and the absence of a plan for next steps--caused unnecessary confusion, costs, stress, and delays in care. We had high hopes based on a previous successful surgery by Dr. Roberts on a different family member. However, this experience has been deeply disappointing. If a case is outside of a physician's scope of expertise, the patient deserves to know that up front, not after significant preparation and disruption to their life. We spent a great deal of time and money and are now back at square one with a new physician.

I knew when I got my health insurance card, that the first thing I'd do was take care of my…read moreshoulder, which I hyper extended while doing P90X in January. I wanted my thyroid tested, cause I didn't loose any weight while doing P90X. I had just caught my car door on the inside of my nose....true story, I'm THAT woman. The one who has the weirdest accidents. I called Encompass, who are in my network. Surprisingly, I got right in the very next day. I went there, and I hardly had time to sit down in the waiting room before they had me in the exam room. The doctor, an older doctor, female, saw me, referred me to ortho for my shoulder at Centerpoint hospital, ordered the labs I wanted, ordered a pappy and a mammy (ladies will get it). I went around the hall, got my labs done (a bunch of them, including full thyroid panel). I went out to the desk, scheduled the pappy, came home. She faxed a scrip for nasal steroids (my nose had practically closed after the car door incident, and needed to be patent). Everything I expected. The doctor, fair, weak bedside manner. They called within the hour to schedule the mammy, which they do there. They have a cool online system, where you can go online and see your labs.I like to know all my numbers, as I'm a nurse, and read hundreds of charts a week. Update: I made an appointment to see the podiatrist, and the appointment desk employee tried to argue with the fact that I can't make appointments, due to my job, before 3. She said, "Yes you can," I said, "No I can't take off before 3, I'll get in trouble." "Well, the doctor only accepts patients in a row. You can't come in at 3, even though the time is open." I said, "I'm coming at 3. That's my appointment time." "Please call if you can come in earlier." "I can't come in any earlier, my job won't let me take off." How odd. Oh and, even though my doctor's personality isn't the most friendly, she had excellent follow up, so I appreciate it. But the appointment desk employee needs to learn communication. 05/13/2013: Go to Dr. Raina or Dr. Shaiha. You'll love them!

First of all, the positive: Very easy to get an appointment. Dr. Edwards is very nice and…read morepersonable. They have their own lab and imaging department. Now for the negative: Do not expect to get a definitive answer or solution for a specific issue. I've gone in 2 or 3 times, now, for specific issues. I leave with a prescription and basically what amounts to guess-work and an attitude of "try this". My last appt. involved lab work and Dr. Edwards assistant calling me with the results. She gave me info on other issues, but absolutely nothing regarding the issue I came into the office for. I asked her what about that issue and she said she'd have to talk to Dr. Edwards and call me back. It has been over a week and no call back! I do not trust this office to actually dig into and find a solution for medical issues. She seems to be very ready to prescribe medications and not seriously look into what may be causing the issue. I am not at all secure in adequate treatment for a serious issue. The other issue I have is that every time I go in, there is an issue with my insurance! I have medicare, for Pete's sake!!! Their system just keeps showing that it is inactive.

Best doctor I have ever been to hands down! I wanted a doctor that would listen to me and actually…read morehelp, Dr. Bumgarner was it. She is so friendly and never rushes our appointments. I needed a doctor who took time to know and understand me. I will continue seeing Dr. Bumgarner!