Not a fan, and I have given it many chances. It's not all terrible, but the cons are bad enough that I won't be back (unless I hear better things) and will not recommend. So, for the pros....there are some nice quality finds, but we're talking about Express, some Silver Jeans but mostly your step above what you would find at Wal-Mart, KMart. I'm not sure where the "upscale" comes from, but sure, lower level Calvin Klein, DKNY, Ralph Lauren, etc....is better than KMart, but honestly I don't understand the "upscale" (especially since most consignment stores here locally do not accept the kmart and walmart brand clothing). Wait...was that one of my good points?? lol.
So, ok, yes you can find some nice things here, but expect to pay for them. Average about $20 for Silver jeans, which is a great deal (considering I pay $80-120 brand new) but they are used, so they should be much much less than new.
The cons, in order, with 1 being the worst...
1. The staff is rude, and I mean really rude. I have noticed that at a lot of places out here, so maybe that's how people are taught, but for me I find is shameful when someone walks into a small (and I mean small) store where the employees just look at you and do not even offer a simple, "hello". You feel uncomfortable and honestly once I left because I felt as if I was being stared at the entire time. When I was ready to check out I actually sat at the counter while an employee sat there hanging things on a rack, she definitely saw me but ignored me and even after I said, "I am ready to check out" she responded "I know, give me a second.".
2. The location sucks. It's right on a busy street, so it's great for advertising but it is right on top of what is probably the worst intersection in Kankakee County. There is always, always, traffic there and it can be impossible to get out if you're wanting to make a left turn. The parking lot also sucks. It is shared by several other small stores and there are not many spaces. It can be difficult to maneuver through if it's full because it is sooooo tight. I have actually seen where people have parked in spots that are not parking spots just to end up in a situation where you have to be an obstacle course driver to get in/out.
3. The store is small, and packed. This is a con for me on a lot of consignment stores. The racks are on top of racks and the shoes and purses are just shoved in and even though it's packed and packed there isn't a whole lot in any one size because there just isn't enough space.
4. I think the good reputation this store has in the area is based on teenage girls, which is fabulous for them, but unless you are a teenage girl do not expect there to be any "upscale" consignment finds or employees that are happy to see you or a very good shopping experience at all. read more