UPDATE: i went to the shop again to talk to sherry which was the mean employee and there was a new…read morelady there! she was the sweetest lady i have met her name was kathy i told her about it and she was so sweet and understanding and said she will talk to sherry because that was not okay wish every employee was this sweet! if you come here i recommend going on these days this is when kathy works wednesday thursday 4-7 saturday all day sunday 12-4 (old review) if i could rate this place zero stars i would‼‼ the lady who runs the store is so insanely rude, this was barely our second time in this shop we couldn't afford anything the first time unfortunately but this time i was in the shop with my boyfriend because i love antique and vintage items we were window shopping for the meantime to give him ideas of what to get me not kissing not hugging or anything we were in there for 30 minutes and keep in mind i was being very polite to her and smiling and i asked her what time they close and she said 7 and 20 minutes later she very confrontationally asked "i have to ask do you plan on staying till 7" which obviously not? and we went to the next section already uncomfortable seeing as she stares at us the entire time with a smug look on her face and 10 minutes later she went to us and while raising her voice said "okay you two out! youve done this to me before this isnt your place to be kissing and hugging get out now!" and i explained to her "we weren't doing anything" and she said "out now" and we left and im a sensitive person and that made me cry im a very polite person she had no reason to act that way towards us just because we are a young couple doesnt mean we are going to be kissing 24/7 i don't even allow public displays of affection she was very rude and fyi she never has customers its been over a month since i went before today and there was the exact same items as last time she only ever gets customers because of her slot machines. zero stars!!!

UPDATE: i went to the shop again to talk to sherry which was the mean employee and there was a new…read morelady there! she was the sweetest lady i have met her name was kathy i told her about it and she was so sweet and understanding and said she will talk to sherry because that was not okay wish every employee was this sweet! if you come here i recommend going on these days this is when kathy works wednesday thursday 4-7 saturday all day sunday 12-4 (old review) if i could rate this place zero stars i would‼‼ the lady who runs the store is so insanely rude, this was barely our second time in this shop we couldn't afford anything the first time unfortunately but this time i was in the shop with my girlfriend who loves antique and vintage items we were window shopping for the meantime to give me ideas of what to get her not kissing not hugging or anything we were in there for 30 minutes and keep in mind my girlfriend was being very polite to her and smiling and she asked her what time they close and she said 7 and 20 minutes later she very confrontationally asked "i have to ask do you plan on staying till 7" which obviously not? and we went to the next section already uncomfortable seeing as she stares at us the entire time with a smug look on her face and 10 minutes later she went to us and while raising her voice said "okay you two out! youve done this to me before this isnt your place to be kissing and hugging get out now!" and my girlfriend explained to her "we weren't doing anything" and she said "out now" and we left and and my girlfriend is a sensitive person and that made her cry shes a very polite person she had no reason to act that way towards us just because we are a young couple doesnt mean we are going to be kissing 24/7 my girlfriend doesn't even allow public displays of affection the lady was very rude and fyi she never has customers its been over a month since i went before today and there was the exact same items as last time she only ever gets customers because of her slot machines. zero stars!!!

This is the best clock and watch repair business I have found. Other so-called 5-star services…read moredon't return calls like Chicago Clock does. I smile when I read "unfriendly" in a review of CCC. They may not have the smiling style of the other places, they just have pure competent substance. They also may not be the "low price leader" in quoting a repair. But they guarantee any repair. I just brought in to them a 6 month old watch that had a hard-to-turn crown. I had taken it first to another place that told me they fixed it but that it was corroded and needed some winding to loosen it up. I discovered it was a quartz watch that needed no winding. The place unscrupulously had charged me $68 for the so-called repair. Chicago opened it up for me while I was there and found a gnarly rubber gasket that I had probably messed up myself trying to wind a battery powered watch. The technician should rightly have called me an idiot but instead just fixed it in 2 minutes, He did not want to charge me anything. I insisted on giving him at least a $20 tip which he reluctantly but appreciatively accepted. This is the kind of business I respect and will patronize again and again going forward.

The owner is not a nice person. I was there waiting for him to be done with another customer…read more Waiting and waiting no problem. But when they take the person who just walk in the door. Help them after I had been waiting 20min. When asked he said to me "I have only two hands". I will never go back. He was closer but from now on. I found a man off Kirchoff super nice and easy to talk to.

This was my first time here and definitely became a loyal customer. About 7 or 8 years ago, I…read morereceived an Invicta watch from my cousin. Since then, I've been procrastinating on getting it sized to the point where the battery died. After resizing it (thanks to a coworker of mine), I searched Yelp for a good watch repair shop and found this place and thought to give them a try based off of their positive reviews. Upon walking in, I was greeted with a welcome smile and they took my watch in the back to work on it. There's a plethora of various clocks to view while I was waiting from old grand Dad clocks to modern ones. They told me that my dead battery actually leaked but they still attempt to replace it. After everything was said and done (and a leaking dead battery), they told me it was able to be replaced and they set it correctly and everything. The price was reasonable and low compared to other watch repair shops as well. If you are in the need of a watch or clock repair, definitely try them out. You will not be disappointed!

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

After our favorite jeweler retired and closed his store we had to look for a new jeweler…read more Unfortunately we have found the jewelry stores in our hometown to be a bit frosty so we travel a half an hour to Bella Cosa in Willowbrook. They are so friendly, welcoming and easy to work with! I've only had repairs done and made small purchases here but they treat me as a valued customer. Samantha helped me today and she and all the staff are just lovely! Their selection is incredible both in new and estate jewelry. I'll be dropping some hints to my special guy when gifting time comes along!

I've done several purchases with Bella Cosa only for one reason the staff is patient, amazingly…read morefriendly and the quality of their jewelry is amazing. Julie, thank you as always for your help. It always feels good doing business at Bella Cosa.

Let me just say I do not write reviews often, but when I do its either for a really bad experience,…read moreor a really good experience. Rarely in-between. I needed to have some pants let out in the waist. The individual knew exactly what to do. I paid and left. Came back to try on the pants, and pick them up. They felt great! Like new pants, and felt so much more comfortable. I tried to even tip the gentleman as thats just what you do, and he denied my tip and said to just come back again. I will! Its gentleman like that, that keep customers coming back! Great job and great customer service! Thank you!

After 10 years of getting suits for the boys here our oldest went in and got pants and a jacket for…read more$700+ what a rip off No vest nothing just pants and suit jacket. Can I have his measurements ? No we don't keep that , it's just for our custom suitors. Is it included in the anniversary sale as always , no just custom suits. Omg treated like a second class citizen. See ya after 11 years.

My go-to store for jewelry repairs and watch battery change-outs closed, so I decided to stop by…read moreNew York Jewelers as their business hours during weekdays are generous, and the location is convenient. I had a thin, gold-plated necklace with beads that had broken when it was taken off of the card that held it. The repair that was needed would most likely involve some form of soldering the two pieces together, and I had an amount in mind that I would be wiling to pay given that this is more of a "fun" piece and not fine jewelry. When I walked into New York Jewelers, I was promptly greeted and shown upstairs, to the repair area. The woman behind the counter took the necklace and consulted with a gentleman in the back. I had errands nearby to run, but decided to stick around to get an estimate of time and cost. Initially, I was told this could not be done, but it turned out that the two pieces were somehow able to be soldered together. The cherry on top of this experience is that all of this was done at no charge! The woman who helped me said that after the fusing procedure, a slight bump could be seen between the gold plated portion and a bead. What she was pointing out was imperceptible to my eye. I was so pleased with the level of service, speed, and professionalism that I will be back here to get a battery put in my watch and for any other repairs when the time comes.

I had a great experience working with James at New York Jewelers. He is incredibly kind, friendly,…read moreand approachable, which makes the whole process comfortable and enjoyable. James consistently does an excellent job and clearly cares about helping his customers find exactly what they're looking for. He also provides very timely service and is always responsive and helpful whenever I have questions. It's rare to find someone who combines professionalism with such a genuine, welcoming attitude. I truly couldn't ask for a better salesperson and would highly recommend working with James if you visit New York Jewelers. Thank you James!!!

Beautiful clocks. Went in for battery replacement. Quick, friendly service & reasonable too! Would…read morehighly recommend!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

I came to Legend of Time rather purposefully as they happen to be the only Junghans authorized…read moredealer anywhere near central Illinois. I drove 2 hours from home to visit the store to find they were only taking appointments on the weekend. Despite the short notice, Mark answered my call and drove an hour out of his way on a weekend to come work with me. When he arrived, he was very friendly and had great hospitality. He grabbed my mother and I water and coffee, took care to listen to exactly what we were looking for, and brought out all of his options for me to see. He helped me make the exact right choice on a Max Bill. I cannot speak much to his inventory outside of Junghans; that is all I was interested in while I was there. That being said, it seemed like he had a good selection. He is price competitive, attentive to customer satisfaction, and has a great sense of humor. I will be back, likely for a chronoscope in the future. Thanks for the great experience, Mark!

Sold me the wrong watch strap, possibly a fake one. You can see that it has the wrong number of…read moreholes (and it doesn't fit) compared to the image on the website. Spoke to Vlad on the phone and he says, "how do I even know you got the strap from us"? Didn't offer to pay for shipping back. So with the trust already broken and you sending me a fake strap, no, Vlad, I'm not going to send it back to you on my own dime and trust that you will correctly determine that it was you that sent it to me. So, crappy customer service in addition to fraudulent operations, or at least poor quality control. They need a 0 stars option for that. You should be ashamed!