The technician arrived on time and demonstrated proper Covid protocols. He was pleasant and…read moreefficient. However, the rate charged by this company for the service call is a lot more than the going rate for other plumbers. The cost for the first hour is $249. Also, although I wasn't charged for it, the technician told me there was an incidental charge of $15 for the rags they use for clean-up. I have never heard of this before, and given the price they charge for a service call, I thought that was a bit excessive. This company was recommended to me by someone I trust, but I will be doing more research next time and calling someone whose rates are more reasonable.

These guys are totally awesome. I've used them twice now and both times had an excellent experience…read morewith their service. I had a pipe burst at one of my rental basement units-- I called their emergency line and they got to the rental house faster then I did. They were fast at solving the problem and reasonably priced.

Had appointment made weeks in advance for my vacation home in Glacier, 5 hour drive from my home in…read morethe Tacoma area. i confirmed with them the day i left for the appointment between 12noon and 5pm. At 1pm the day of the appointment, i get a call that the owner looked at photos of the system and said he would pass on the job. If you value your time and want to deal with real professionals, you should consider a more reliable company.

I've been using Baker Septic since I bought my house in 2020 just because the previous owners had…read moreused them and they had all the info on our house. Service has always been either just fine or not great, so I haven't left a review. I try not to leave negative ones if I don't feel like I need to, but no one at this company has ever been particularly pleasant to deal with. Until today, that is! Folks, if Dustin is the guy coming to your house, have no fear. He came over and pumped our septic in the pouring rain today and he could not have been more kind or polite while doing a dirty job. Hoping other folks start to follow his lead at Baker Septic. Dustin, you are the man!

Was very impressed great service fair price.read more

From the owner: We pride ourselves on being a punctual, professional, reliable service provider with transparent…read morecommunication so you're never left in the dark