Wonderful deals!! Great staff! Always helpful finding the products I need. Super discounted pricing…read morefo MAC, Clinique, Bobby Brown, and more. Sue is so helpful and the best!

On the afternoon of May 27, 2023, I was treated very rudely by salesperson at the Cosmetics…read moreCompany Store on the St.Louis Premium Outlets.

The 1 star is for the layout of the store, otherwise it would be a 0, only if I could…read more Pros: Great spacious layout Organized Various selections available Cons: 1. No customer service, until you are walking through the doors 2. Not as big as their other location in Bridgeton or to their sister store, (Hollywood beauty off Kingshighway) 3. Met with suspicious stares I was in in the store for a while with my shopping basket almost filled. When I got to the front, on my way to check out, I stopped to look at some more products. This is when one of the workers looked me dead Into my eyes and just started to stare at me. No, "do you need help, how can I help, are you finding everything ok?" Instead, he began to "arrange/ rearrange" items close to me to watch me. I know this way too well. My retail days have though me this tactics along with the Hollywood Beauty close to Ferguson too. I thought about completing my purchase to prove that I'm here to buy and not to shoplift. I decided against it because I did not want to spend my hard earned $ in an establishment that did not value me but only wanted my money. Honestly, I started to return items to the shelves but ended up leaving the basket up front and walked out. As I'm walking out, that's when the cashier asked me if I needed help. I told him "no I didn't and that there's no customer service here." Conclusions: Stereotypical conclusions drawn on African American I Will not return Hope this serve as a valuable lesson to them, instead of them thinking, "they are preventing shoplifters" you are actually loosing PAYING customers.

Beauty Supply store just made it to my neighborhood. Shared parking lot. Well lit , spacious…read morebuilding. Clear of clutter, items aligned perfectly along the shelves. Plenty of inventory ranging from apparel, hats, purses, scrubs, hair accessories. Belts, wigs, etc. miscellaneous items as well as costume jewelry. Prices reasonable, staff friendly. Checkout speedy. This will be a great asset to our community . I'm looking forward to coming here for my hair needs.

I was helped by this girl named Mina. She was really positive and sweet and honestly the best…read moreemployer i've talked to at this location!!! she not only helped with checking out but also about the healthiest options for my hair.

I went to this business yesterday. I come here at times. But this time yesterday. There was a woman…read morethat worked in the store. She followed me around the whole store. I knew what she was doing but didn't have time for letting her know. Two white women then came into the store. She did not follow them at all. Just me. She acted like I was going to run out of the store with my goods. Every black person that comes to the store is not trying to steal from you. Some people are egregious in their work actions. I would not recommend this store as long as this person works there.

Came in at 6:30 and this place was packed! I had to wait 15 minutes longer and got taken at 6:45,…read morewhich wasn't too bad since the manicure was quick and well done. I got a gel powder dip for the first time and I love it! It's a high shine finished look and I was informed it will last about three weeks. Jen also told me how to take it off at home so I don't ruin my nails which was very nice. She was very professional and friendly and knows her stuff. She asked me what color I wanted, I rattled off a number and she immediately blurted out the color's name. Price wise it was very reasonable at $30. I suggest calling ahead to make an appt as they are a popular salon. Overall, a great experience :) Would def come again if I'm in the area for work.

Deplorable…read more Yesterday (12/24/18) I went in for my scheduled manicure. The owner (who sits directly at the entrance) chose not to acknowledge my presence with a standard greeting; clearly a selective behavior as I've noticed he greets others with excitement. I carry on to get my service with my usual tech. Approximately 30 minutes after leaving the nail salon I noticed a chip & advised my tech via text with a photo. She chose not to acknowledge. Backtrack to my visit (12/12/18): Jennifer stepped up to save the day and I appreciate it. There was an apparent mix up with my usual tech (she was out & was asked to return in a couple of hours and when I did so I was met with agitation, rudeness and unprofessionalism by the owner). Upon my return (2 hours) my tech was still not there. The owner accused me of "storming out" without indicating my return. Let me state I am a full grown adult who does not "storm out" of any place. To be accused of such juvenile was insulting. Anyway, my tech still was not there. At this point I'd rearranged my day dependent on the advisement to return. We went back & forth for a few moments (totally unprofessional) with no solutions or apologies being offered. Finally Jennifer stepped in by politely inviting me to her area so she could take care of me. Indeed she did. My nails turned out absolutely beautiful & it only took 30 minutes for her to perfect my powder dip manicure. Her pleasant, professional work kept me from going elsewhere after being a LOYAL Zen Nail client for over 3 years. While being serviced my usual tech walked in; not acknowledging me with a greeting or even an apology. Upon checkout Jennifer apologized for the mix up, offered to schedule my next appointment with my usual tech and extended wishes of a good day. I'll end with this note: Good product does not outweigh bad customer service. A non-problematic, paying individual should be valued & appreciated. ALL CLIENTS SHOULD BE TREATED EQUAL. Owners/managers have a responsibility to treat clients with respect as their behavior will be mimicked by their staff. Poor customer service = a poorly run business. In having options on where I spend my hard earned money. Shame on me for putting up with it this long. I certainly will not patronize this business moving forward. ~Christy

They have a lot of options that their competitors don't have and they are always helpful and…read moreknowledgeable. They will even hold stuff for me.

State Beauty Supply provides a broad range of products and services to licensed Cosmetologists in…read moreSt. Louis City. I used to avoid this location because of some bad management practices, but I feel service has improved dramatically in recent months and I rely heavily on their customer service. Props to Hampton store for customer service improvements and expanded hours.

This was such a relaxing experience! It was so quiet and relaxing. The survey you fill out prior…read moreasking if you want quiet or small talk; which I really liked. I received a facial as a gift and I will definitely be going back. My esthetician was so smart and caring. She talked me through every step. I am excited to return

I received a gift certificate to skinspa so I stopped by for a custom facial after work. They were…read moreso friendly and check in was a breeze if you complete their forms ahead of your appointment. The facial room was really relaxing and the whole experience had me feeling really refreshed. They were non-judgmental if you're like me and don't have a 10-step skincare routine because life gets in the way. If you're looking for a new place to get your facials this is a great option.

I am a regular here for a while now!…read more I haven't had to wait long and usually get a nail tech right away. Everyone is attentive with great attention to detail and the best customer service around. I brought my aunt here once for a pedi and she felt she was given the royal treatment. They do an excellent job with nails and pedicures and I recommend them to everyone I meet who want want their nails done!!

I came to Soho Nails the day after getting my nails done at another salon and being super…read moredisappointed. The previous tech hadn't prepped my nails properly--there were bumps and uneven spots all over the dip manicure, and it just looked messy. I came in stressed (especially with my birthday coming up), but the tech at Soho immediately noticed what went wrong and walked me through how she'd fix it. She was so knowledgeable and kind, and really took her time to make sure everything was flawless. I got chrome, and she explained how their method helps it last longer--she even took extra steps with the top coat to make sure it would hold up. My nails turned out gorgeous, smooth, and birthday-ready. I was so impressed with the quality and care. Highly recommend Soho Nails! Update: Unfortunately, my second visit was the complete opposite. The dip was applied so thick I could barely function with my nails, and leftover powder was caked underneath. I was cut several times with the sanding tool, the nails weren't smooth, and there were visible ridges. The service dragged on for over an hour and a half, and the end result looked worse than when I walked in. I decided to give them another chance and specifically booked with the tech who had done such a great job the first time. When I arrived, she was already working on someone else and it turned out I'd been double booked. She didn't acknowledge me or apologize, which was frustrating. Another tech stepped in and did her best--she did a good job on the dip itself--but she was rushed and handed me off to someone else for the top coat, which ended up streaky and uneven. I even had to go back inside to get one nail fixed, but several others still had flaws. After two such drastically different experiences, I won't be back. I usually don't even make appointments, and the one time I did, it felt like my business wasn't valued at all. The vibe is mostly relaxing. They have calming music playing. Depending on who is doing your nails varies the cleanliness. Some stations are clean while others have dirt caked on.

This family owned boutique, salon & spa located right in the heart of downtown, St.Charles. Here…read moreyou can find a store with hand curated clothing, accessories, and beauty products. As well as, a full on salon inside. Offering a range of beauty appointments from hair stylist to makeup artist to an aesthetic nurse. James on Main has it all. Bookings can be done online thru their website (www.jamesonmainsalon.com). Abby M has been my stylist for years, and I have never left her chair disappointed. She recently started at this business, so I had to follow. Overall, I was very excited about this new salon. I even did some shopping too. Great items for great prices! When you're finished take a stroll around Historic downtown St.Charles for plenty more locally owned gems.