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    SEPHORA

    4.1 (140 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Getting makeup done
    Mimi L.

    Had a glamour makeup service here for our comedy show in the evening. This Sephora is located in the fashion square mall Scottsdale. My assigned makeup artist did a decent job but I had to give her instructions on how to do certain stuff a few times. Nobody can do makeup better than myself why we still pay other ppl do it?! LOL They weren't allowed to use my own makeup for liability reasons?! I can only use very few brands for allergy concerns. At least she tried to find what I have in the store except they don't carry Chanel at Sephora! Overall I was satisfied with the service!

    Daysi G.

    Always have what I need. Prices are moderate, depending on what you're getting. you can always find somebody to help you find an item or order one to the store or ship it directly to your house. I like being able to get notifications about new products coming out before they sell out. It's always a plus.

    Fragrances
    Renita F.

    Had to replenish some beauty products and fragrances so I decided to stop inside Sephora in the Biltmore district. I was warmly welcomed by the beauty specialists and given assistance to find the Gucci foundation I've been hunting for. Tony was super helpful in finding it. I went on to find a new fragrance and Yahaira swooped in to save the day! She recommended Maison Margiela "Jazz Club" and Glossier which both smelled PHENOMENAL!! I couldn't be more please with my experience.

    Jasmyn F.

    AJ is so wonderful. I highly recommend going to him for any service he offers (makeup, facial or eyebrow waxing). I went to him for my makeup and I couldn't be happier. We chatted about my skin type as well as my likes/dislikes when it comes to makeup. I showed him my dress I was wearing for the evening and he knew exactly what he was going to do. He listened to my needs so well and delivered perfectly. I shed a few tears when I had to take my makeup off for the evening because I have never had my makeup done so well. I felt so beautiful and it was all thanks to AJ. He's super knowledgeable about all things beauty and I really enjoyed picking his brain as well. He's a star and needs a raise! I'm so sad I am traveling or else I would come visit AJ regularly. This has been by far the best experience I've ever received at Sephora.

    Fenty Beauty by Rihanna
    Sheila B.

    I just left this store and felt very dismissive by the clerk. I initially went in to buy a gift card for my daughter $60 the clerk initially looked at me as if I didn't belong. She than wanted a telephone number as I'm putting my number in she walks away from the cash register as if I wasn't even there. When she came back she had a look like you still here.When I told her I didn't like the way she looked at me and I decided not to purchase the item she looked like I offended her. I know I have written several reviews about customer service. It looks like some people have it and others don't. If your one of the ones who don't find another job where you don't have to deal with people. To make a long story short another associate assisted me with my purchase and I ended up spending $132. See what happens when your a little nicer to people who come into your establishment.

    Cheryl K.

    Very nice store. Large and I was able to find what I was looking for with ease. Also found some other new products to try out. Definitely join the rewards program if you haven't already. The only store to buy make up in my opinion!

    Tarte Knockout

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    8 months ago

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    5 months ago

    One of my favorite makeup stores. The prices are more on the higher side. The service is ok.

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    3 years ago

    Thanks to Hayden for the full face makeover. Shimmery and classy look to welcome the new year of 2023!

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    5 years ago

    I asked for color matching for foundation, and the store associate kicked my kid in the crouch.

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    Page 1 of 4

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    No matter the brand, the skin type, the quality or the budget you can find something right for you at Sephora.

    Mentioned in 6 reviews

    Read more highlights

    Vibrant Skin Bar - Facials, Botox, and more!

    Vibrant Skin Bar

    4.9(107 reviews)
    3.5 mi
    $$

    Walking into Vibrant feels less like an appointment and more like an escape. From the moment you…read morearrive, you're welcomed into a space that truly lives up to its name -- bright, beautiful, calming, and full of positive energy. What makes this place special isn't just the wide range of services they offer -- facials, Botox, laser treatments, and everything in between -- it's the experience. Every detail feels intentional, every treatment personalized, and every visit leaves you feeling cared for, refreshed, and genuinely radiant. The team goes above and beyond to make you feel comfortable and confident. I see Jalair on a monthly basis and our time together is sacred. It's a non-negotiable for me and my skin reflects all the benefits. Julie takes care of me for my injectables, She is an artist. She takes the time to listen, educate, and create treatments tailored specifically for me. Both of these women are worth their weight gold. My time never feels rushed; instead, it feels like a few precious hours dedicated entirely to self-care and restoration. I've been coming to Vibrant for years, and a big part of what makes it so special is Kristina, the owner. She has created such a warm, caring environment for her team, and you can truly feel that energy in every treatment. Vibrant isn't just an aesthetics studio -- it's a sanctuary. A place where you can step away from the outside world, recharge, and walk out feeling like the best version of yourself. If you're looking for results and an experience that feels luxurious, welcoming, and uplifting, this is the place to go.

    This is hands down the most unprofessional aesthetic business I've ever dealt with. Vibrant Skin…read moreBar abruptly let go of one of their lead injectors and gave clients less than 72 hours' notice, the same amount of notice they require from clients or they fine you. That double standard alone tells you everything you need to know. The lack of communication, respect, and basic professionalism is repulsive. Letting go of your best provider with no warning and leaving loyal clients scrambling is not how a reputable business operates. The owner's behavior feels shady at best, and I no longer trust this practice with anything related to my face or my money. If you're looking for quality aesthetics, transparency, and professionalism, I strongly suggest going elsewhere. There are far better providers who actually value their clients.

    Photos
    Vibrant Skin Bar - A skin care line that is designed to nourish, rejuvenate, and illuminate your skin!
https://vibrantskin.com/

    A skin care line that is designed to nourish, rejuvenate, and illuminate your skin! https://vibrantskin.com/

    Vibrant Skin Bar - Trap Tox

    Trap Tox

    Vibrant Skin Bar - Buy online today!

https://vibrantskinbar.com/shop/

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    Buy online today! https://vibrantskinbar.com/shop/

    The Phoenician Spa - Inside looking down from second story

    The Phoenician Spa

    4.0(107 reviews)
    1.1 mi
    $$$

    Their spa was absolutely stunning when walking in and their service was impeccable. The steam room…read morewas a great starter and was very well kept and felt great before a massage. It worked at clearing out sinuses and loosening up the muscles for an upcoming massage. They also have a sauna room which look great but skipped that and did a quick shower which felt great to freshen up before the massage. Desirae was my masseuse and she was very calming and did a great deep tissue massage with essential oils that were heated and felt amazing. Afterwards, I utilized their large hot tub area to rest and relax the muscles and that was amazing! It allowed yo to relax while overlooking the beautiful Camelback Mountains! Just amazing scenery after a great massage, makes this a great destination. I wish they had a cold plunge station and the waiting room was super crowded while awaiting the massage time. Other than those two concerns, this place still deserves the highest 5 stars.

    This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

    Photos
    The Phoenician Spa - Complimentary snacks and water every where you turn!

    Complimentary snacks and water every where you turn!

    The Phoenician Spa - Apple cider

    Apple cider

    The Phoenician Spa - View from the rooftop spa pool!

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    View from the rooftop spa pool!

    Inspire Day Spa - Love seats in relaxation room. Enjoy one of our advanced skin care services and help yourself to the views at Mercado del Lago in Scottsdale

    Inspire Day Spa

    4.9(282 reviews)
    4.1 mi
    $$
    Certified professionals
    Family-owned & operated

    I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

    I came in recently because I was dealing with a lot of pain and wanted to book with a specific…read moremassage therapist I've seen before. I was told she was only available around at 7:20. I also mentioned that during my last visit, my session started late. I was reassured that it would be noted and shouldn't happen again since she would be coming off a break before my appointment. I arrived early, as I usually do, but no one was at the front desk. I waited about 10 minutes, knocked on a nearby door where I've seen staff before, and got no response. After waiting a bit longer, I needed to use the restroom and went to use it, that's where I found an employee cleaning. She asked if I was checking in, and I said yes but needed the restroom first. When I came out, she was at the front desk and checked me in. Instead of directing me to the locker room to change into a robe, she sent me straight to the waiting area. This felt a bit odd, and while I assumed it might have been because the locker room had just been cleaned, I would have preferred the usual experience. I waited...and waited. At 7:30--10 minutes past my scheduled time--I went back to the front desk to ask about the delay. I was told, "Are you sure your appointment wasn't at 7:30?" even though I had already checked my confirmation email. That response was frustrating. A few minutes later, the massage therapist came to get me, apologized, and we began the session. She did a great job during my previous visit and likely tried her best this time as well, but unfortunately I didn't get much relief. In fact, I ended up having to go somewhere else the following weekend and spend more money. During my last visit, I had relief for weeks--this time was very different. The main reason I won't be returning, though, is how the overall experience felt. From the moment I arrived, it seemed like I was an inconvenience--similar to walking into a store right before closing when staff just want you in and out. It wasn't relaxing, and I didn't feel valued as a customer. I did receive a follow-up email asking about my experience and shared that I was dissatisfied. I also mentioned they could reach out if they wanted more details, but I never heard back. Unfortunately, I won't be returning.

    Photos
    Inspire Day Spa - Relax and experience a half-day or full-day with us at Inspire Day Spa in Mercado del Lago

    Relax and experience a half-day or full-day with us at Inspire Day Spa in Mercado del Lago

    Inspire Day Spa - Our relaxation room offers beautiful LED photography from Antelope Canyon as well as comfortable leather seating, waterfall f...

    Our relaxation room offers beautiful LED photography from Antelope Canyon as well as comfortable leather seating, waterfall f...

    Inspire Day Spa - Our couples massage room where you can enjoy a couples facial or couples massage with your own private patio overlooking Lake...

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    Our couples massage room where you can enjoy a couples facial or couples massage with your own private patio overlooking Lake...

    SEPHORA - cosmetics - Updated May 2026

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