Hey, just wanna leave a special shout out to a young Manager name Carolina that helped yesterday. excellent customer service with an amazing memory, she knew exactly where to found everything. Keep up the good work and continue to do a great job. Thxs a million! read more

Extremely great selection of every great product for hair, make up, skin care and fragrances. Very friendly, qualified staff to help guide you with all your needs. Most of them know all the products so well and are always happy to give samples for you to try before you buy. Great rewards/loyalty program, based on how much you spend. Let's not forget, by signing up, you get a great gift every year on your birthday. Sales throughout the year to help stock up on products. read more

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Employee was EXTREMELY rude to me outside of the store. Show customer service when you're in uniform.

Sephora is located inside the Scottsdale corner. Here you will find fragrances make up and all types of hair goods for women and men. The store is organized by company brand names. Street, valet, and covered parking areas. Free Wi-Fi in the area. read more

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Mircada (hopefully spelling her name right!) was super sweet and helpful, she knows her stuff and great customer service. Excited for the products she recommended :) read more

Fantastic choice of everything you need for beauty, skin, makeup. A piece of heaven. Will always shop there!

I love the Sephora at Scottsdale Quarter! It is much bigger than my go-to Sephora in Chicago, so I was able to check out a lot of different brands that I don't usually see. I had so much exploring different makeup, skincare, and perfume brands. This location had a nice selection of smaller brands as well as high end luxury options. The staff did a great job offering to help without hovering, which can sometimes happen at Sephora. The store was clean and the tester items weren't completely empty. This location and the staff are great! I highly recommend. read more

Everything is perfect, service is on the money and product is always there when I need it

What a Great experience I had this afternoon with Kate. Dressed in Black with a wide bubbly smile she welcomed me to Sephora. I shared with her what brought me in. Answered all my questions. Registered me in their data base and I never looked back. Customer Service that Sparkled. Well versed in Product Knowledge! Nothing was left to chance . I am her loyal customer forever. Stop in and Ask For Kate . She will be the Young Lady with The sparkling smile Best of selling KATE! She mentioned the best sales happen on Black Friday ,etc read more

I ordered online for store pickup and didn't realize Easter Sunday they are closed. I called and ask if they could extend the pick up deadline and the store associate was so unhelpful. She said after 5 days they restock the products. I would have thought they would be more understanding considering the store is closed. I have had this issue before at other stores and they had no issue extending the deadline. Overall poor costumer care. read more

Some testers were not well-stocked, and the checkout lines were longer than expected. The staff were friendly and helpful.

They had the men's fragrance I needed and their customer service experience went very well in a nice clean store-:)

Came around my birthday to get a new cleanser and I forgot her name but she was so helpful and so sweet

I'm not a big makeup gal (more because I don't know how to apply it instead of being against it) but I've found some great products here. I love their birthday freebies; this year I got a mini Laneige set. I previously bought a Laneige lip mask and liked it so I'm glad to try different products from this brand. Recently I came in and was greeted at the door, which was nice and I was helped by Jack, who was knowledgeable and friendly. I was looking for a good lipstick since the ones I own are old and don't last long. Jack gave me a few options and sampled the colors on my hand, and I chose an Anastasia liquid lipstick and picked up a glycolic acid toner as well. Shelby at the register was great and rung me up in a timely fashion. This store is usually pretty busy but their staff is always available to help you out, or they'll leave you alone if you're just browsing and don't need anything. I park in the garage next door and it's a quick walk over. read more

SEPHORA - Birthday gift plus Anastasia liquid lipstick and The Ordinary glycolic acid - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Sephora is hands down the best place on earth in my opinion besides a cruise to Hawaii it's Disneyland for adult women. I've been a rouge member for ten years now and will continue to be for the rest of my life. Can't wait till my 3 month old daughter is old enough to go with me! read more

Came by to replenish my Charlotte Tilbury setting spray and Jo Malone fragrance to celebrate the completion of my Sephora Squad application! Sure hope I get selected....I just love this company. read more

SEPHORA - Checking in! Just completed my application for the Sephora Squad! Love this company to pieces! - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Anastasia is an excellent person to help you with your cosmetic needs! She is very kind, CARES about your needs, listens and helps you find what you are looking for. Anastasia works at Sephora at Scottsdale Quarters. She is very knowledgeable and is such a great asset to all customers and especially a great employee for Sephora! She is a happy person and makes you feel good that you visited the store! You truly leave knowing t you got everything you need and that you had someone that truly cares about customer care! read more

Service was quick & helpful. The associate knew where to find what I wanted and I was using my new things soon after. read more

I stopped in just to look around but I found something great. I got a sparkly lip oil from Fenty. I absolutely love it.

My mom and I had our makeup done here before our family pictures. To say I was disappointed would be an extreme understatement. I usually have my makeup done at MAC, but I was told that they no longer offer that service, so we went to Sephora. When we arrived, we were escorted to the middle of the store where our artist was waiting for us. Our initial impression was not a positive one given that the individual doing our makeup had none of her own on except for what appeared to be yesterday's lipstick which was caked into the cracks of her dry lips. Given that she was being paid to apply makeup, I expected her appearance to reflect her abilities but they did not. We showed her pictures of the makeup style we wanted, understanding our result wouldn't look exactly like the photo, but it wasn't even close. The techniques she used were outdated and nothing I would expect of a professional. Her hands smelled like they hadn't been washed, so we held our breath whenever her hands were resting on our face to apply our makeup, and she had horrible breath. Ultimately, our makeup looked worse than if I had done it myself. The shape of my eyebrows didn't match, the blush was hardly noticeable, and my eyeliner, which she almost forgot to apply, was laughable. I was so upset that I just wanted to leave the store, and afterward, my mom and I went home to fix the makeup I had just spent $144 on. I wouldn't recommend this to anyone, and the only reason I gave this store two stars was because the shopping experience isn't a negative one. If you're only going to purchase merchandise, it's not bad. It's usually overcrowded, but that's not the fault of the store. read more

Employees are rude and dismissive! They need more training in how to respect customers. I will not shop at this store again.

I got a 30-minute makeover today and the service was impeccable. :) 10/10! Miranda J was my artist and she used a high tech phone to determine my foundation shade. She got me a foundation that matched my skin tone, got tips on how to take care of my acne, and got tips on how to put on eyebrow pomade and mascara. Miranda was inclusive in her teachings on how to put on makeup because I have a disability that affects my hands so she taught me how to put on makeup the best way for me. My service today was also comped. Free!!!!! read more

SEPHORA - A picture of me getting my makeup done with my makeup. Me and my artist went the "natural" look. - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

The staff is fuxking amazing. Love the selection they have and the testers arent torn to sh!t unlike Ulta

I had an incredible experience with Rikki, the beauty advisor that helped me with questions I had about foundations and colour matching today. Rikki was so caring and attentive and was able to quickly help me find my colour match (they even called it correctly before using the very handy shade finder scanner, which showed their wicked knowledge on the matter). They listened to my concerns about breakouts and sensitive skin and recommended Haus Labs foundations, even providing me with two samples of the product (one cooler and one more neutral) to try at home. I really enjoyed chatting with Rikki, as they were incredibly lighthearted, kind and understanding to my personal needs. After my experience I'd absolutely recommend this business to anyone looking for a welcoming and knowledgable team for your makeup needs. Big props to Rikki! read more

SEPHORA - Foundation samples - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

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Cierra F did a great job with my makeup!! I really appreciate her giving me a light glam look for my birthday! It's such a reasonable price too I loved it! read more

Walked in today to take a look at Men's colognes to add to my collection and I found their selection to be rather sparse and uninspired. On top of that, just like Apple down the street, no one offers to help so I walked out. I guess business must be too good to assume someone walking into Sephora in 105 outside heat doesn't need help ! This shopping center is going down the drain. The only friendly shops are Vans, and True Food Kitchen and Peter Millar. I will never step foot into a Sephora ever again! read more

I had an amazing experience with Alicia at Sephora. She was extremely friendly and greeted me and my partner right away. We didn't really know what fragrance we were interested in and she was very patient and knowledgeable steering us to a perfect new fragrance. read more

Came in to restock foundation and I walked out with so many goodies! They had a lot of selection. They even had the new Rare Beauty lip oils! Great location when shopping around or just stopping in. They have a parking garage near by. Esmerilada was so helpful and kind! read more

I love me some Sephora!! I came here to get my makeup done for my engagement photos. I paid for the middle option. To be honest I was very disappointed in my makeup and went home to fix it. The stylist did try which I appreciated, but it didn't mean my expectations. read more

Great experience! Booked a facial & lip trearment for mysrlf and my sister. AJ was my aesthetician and he was great. I have mature skin and I came out looking at least 10 years younger and without many wrinkles. He was attentive to my concerns and made some great recommendations for my skincare routine. I will be booking again in the future. read more

I don't normally use yelp but I logged on to tell you guys to not go to this Sephora. The customer service Is very poor and it's doesn't feel like you enjoy being in there or purchasing items from them. The lady upfront had a poor attitude and the management just seemed to be in the back talking to themselves ignoring the actual workplace it's self I really didn't even want to purchase from them. read more

A big shoutout to Daniel, at Scottsdale's Sephora in The Quarter. He really knows his cosmetics and exudes upbeat customer service. Additionally, he patiently helped me with my lost bag that I had left behind in the store. Thanks Daniel, you were an awesome helper and I"ll be sure to look for you on my next visit! read more

After horrible service in Queen Creek, I called Scottsdale after we noticed they rang up the wrong items which made a return difficult for me at another location. I spoke to Adela after calling customer service, who didn't help either. Adela was super helpful and understanding. I was super frustrated after spending $200+ and not getting help. She fixed the problem over the phone and apologized for the mistake. Thank you for the great service and management. read more

First, we love Sephora. What we don't love is the ridiculously rude floor associates at this location. I recently visited with 3 13-year old girls who were making their first makeup purchases. A milestone outing ruined for a reason that isn't even clear. They were never unattended, they were respectful of the store, and they had a lot of money to spend. We were followed around, questioned constantly, and received looks and comments that were simply unprofessional and unacceptable. We'll drive to another location gladly to avoid this bad bunch. read more

If you don't ask for help the second walking through the door good luck getting any help at all , after that point everyone is to busy to help. I just went in looking for a new foundation , the "makeup artist" showed me one brand and all she did was read the obvious label on the shelf (something i already did and can do in my own) and just stared at me, she seemed insecure and didnt act like she knew the product at all ..i think being the "professional" you should grab one , recommend it and try it on the client. I was better off walking around myself and figuring it out alone. I seem to have an unpleasant experience every time at this location. If you know what you want , great , but if you need help/ suggestions most of the girls are not helpful. Waste of time. read more

My experience with everyone was spectacular but especially my eyebrow makeup guru ceandra! She was patient (especially with a makeup minimalist) and listened to what i was looking for and helped me with all the ins and outs. She completely re-vamped my eyebrows! Everyone was friendly, the environment is not pushy so there is no hard sell and they let you just wander around which is so lovely these days...I'll be back for sure!! read more

I never leave yelp reviews, which is how you know I didn't have a good experience. My friend and I went to this Sephora location two nights in a row. On the first night we both bought a Bobbi Brown bronzer, which is on the more expensive side (totally worth it though.) We ended up picking up the wrong shade. On the first night we went, the staff was friendly and very helpful. I would have given this Sephora a 5 star review until the following night when we went back to exchange our bronzers for the correct shade. I showed Navannah, one of the employees at this location, my bronzer and asked her questions about it. She took my bronzer from me and my friends bronzer from her "not realizing they were ours." She helped us grab the correct shade, but then we were confused because she put back the ones we brought in to return. After we went up to the counter we told the guy helping us how Navannah took our bronzers from us, but when she came up denied ever taking them. After a few minutes they finally figured it out and as we were walking out Navannah and this older lady (who looked like she may be in charge) said they would just check the cameras. They said this loud enough for us to hear. First off they were very unprofessional and they didn't believe us. I will never go back to this location and am disappointed because Sephora is an expensive place to shop. read more

Just had the best experience at Sephora in a long time. I have had my makeup done before here and it was just so-so. Today I am just staring at my eyes Lydia transformed me. She gave me a really natural look with products I could actually is and replicate read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Went in to get a color match done and to pick out some new lipstick/liner, close to their closing time. Raina and Ricky were so helpful and nice!! They found the absolute perfect match for my acne prone skin and I would definitely recommend seeing them, they are very genuine and made me feel comfortable and beautiful!! read more

Great service at this Sephora! In the past, I've felt that staff at Sephora haven't been very helpful to me. However, here, everyone was very welcoming and they were quick to help guide me and provide me with a shade match and sample of the tinted foundation I was interested in. There was no pressure to make any purchase either which I appreciated. I was so pleased with the service and efficiency of my visit that I brought my sister to this store while she was visiting to pick up an item she'd been meaning to purchase. While we were there, I suggested she sign up for a beauty insider account for points and even though her birthday month was August they made an exception and were kind enough to let her claim her birthday gift (laneige set) even though it was September. read more