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SEPHORA

3.6 (265 reviews)
Special Hours 10:00 am - 9:00 pm
Updated a few days ago

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Reviews With Photos

Holiday Rush & Yet a Very Organized Sephora
Jemiah J.

Went during a holiday rush to grab some much needed Kulfi Waterproof Under Eyeliner and a Youth to the People Super Berry Mask. Oh my. The staff here are superhuman. They managed to get what looked like a long line cashed out quickly. The store looked organized even with all the customers.

Filthy
Sepi A.

I was surprised at how disorganized and filthy this store was...especially in such a nice mall. Everything in the store was literally dirty and dusty. There was trash everywhere from people testing products. It's as if it's never been dusted or cleaned. I was even more surprised when I saw so much staff standing around and talking because I thought the least they could do is clean up around the store. This is definitely not a place that I would wanna shop and spend my money. I don't even wanna touch anything.

Beauty lesson results. Soft Glam
Norma T.

This is the "soft glam" look that Gabi of Sephora at Westfield UTC mall helped me with. The following review is for their $75 Beauty Lesson that I booked the previous night. I wanted to try stretching my comfort zone. I was assigned beauty instructor Gabi, who also happened to be neurodivergent & was exactly the gal I didn't know I needed to see. We vibed instantly. She did one step at a time, explaining each step very kindly & knowledgeably, before having me try it on the other side of my face. Can you tell which side I did? Left or right? (Answer, the side with the less detailed eyebrow) I had moments of feeling like a fumbling & clumsy noobie, but was pleasantly surprised by how close I was to her example, especially after having never used makeup brushes before. She would light up, clapping & squealing excitedly every time I had an "aha" moment & got what she was trying to show me. It was very encouraging to see her so engaged & genuinely happy for my learning, one step at a time. I'm glad I did this. The lesson felt worth it & empowering despite me going in feeling self conscious & vulnerable. Gabi reassured me & quickly corrected me in a kind & patient way, saying to "be mindful in that area & try to slow down." She helped me in a "big sisterly" way, which was comforting & made me think of my swim instructor work. It felt like I traded spots with the frightened child clinging on as the knowledgable instructor showed them too, one step at a time, that this wasn't so bad after all. I liked that every product she used on me was going to be easily accessed online for my consideration later. Felt very well taken care of, thanks Gabi!

Victoria B.

I want to give a shout out to Sofie V for doing my makeup for a Halloween party! When I got to my appointment she already had everything set up and ready for my service where I didn't even need to wait. She had my favorite beauty products ready where I was surprised that she knew I liked and she told me that she saw all the things I have bought before in store on my profile. She was prepared! I asked for siren eyes and a snatched face and she understood the assignment! Sofia was really sweet and attentive to detail which I appreciated and she made sure that everything came out perfect! She even had a ring light for pictures! I definitely recommend Sofie for anyone that wants their makeup done perfectly! THANK YOU SO MUCH SOFIE! I will definitely book another appointment with you again!

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8 years ago

Lola did my makeup and I LOVED it !! She listened to what I wanted and did a fabulous job. For sure coming back to see her :) thanks Lola!

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12 years ago

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5 years ago

Went by Sephora earlier today and got the best customer service from Vanessa. I hate shopping and she made my visit so quick and easy!!

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SEPHORA Reviews in Other Languages

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Review Highlights - SEPHORA

My favorite Sephora in the area, always clean and well stocked, and the staff is always super helpful!

Mentioned in 8 reviews

Read more highlights

La Jolla Cosmetic Surgery Centre - La Jolla Cosmetic Surgery Centre, est. 1988

La Jolla Cosmetic Surgery Centre

4.5(496 reviews)
1.3 mi
$$$
Certified professionals
Offers payment plans

My experience with Dr. Salazar-Reyes and his team has been absolutely amazing, I would rate 100/10…read moreif I could!! Dr Salazar-Reyes is incredibly professional and knowledgeable, and helped me reach my goals for surgery. The nurses Julianna and Jocelyn were so kind and prompt as well! Highly HIGHLY recommend La Jolla Cosmetic Surgery center and Dr. Salazar-Reyes!

This review is so long overdue! I live in Los Angeles and wouldn't pick any other surgery center!…read moreIt's so worth the drive! The office is beautiful and clean. Most importantly, Dr. Smoot is amazing! I could not recommend him and his team enough! I feel a sense of connection to him because his brother (Dr. Wendell Smoot) did my very first breast augmentation 20 years ago at LJCSC so who else better to choose as your surgeon! I went to his office for a consultation regarding removing my 20 year old saline implants and replacing with silicone. I still wanted a very natural look but at the same time go a little bigger and be able to notice it. He took the time to listen to my concerns and my hopes for the outcome of my procedure. He recommends what's best for your body type so you have the best natural results as possible and I LOVE how absolutely honest he is. I trusted him 100% and he gave me the exact results that I wanted. From my initial consult, to my pre-op, to my surgery day, to my post-op's, everything just went so smoothly! In terms of pain and the procedure - I was nervous about the pain that would be involved with the recovery, but I truly felt little to no pain. I didn't have to take any intense pain medication. I was up and moving around (with caution) the day after surgery. The techniques that Dr. Smoot uses to prevent pain post op is so amazing and my scars are barely visible! The team and the office staff go above and beyond to make you feel comfortable throughout the whole process and you leave feeling like family. I just love the level of service they provide! I am now 2 months post op and I couldn't be happier! I'm so happy with my decision to switch out my implants, and even happier that I chose Dr. Smoot to be my surgeon before he retires.

Photos
La Jolla Cosmetic Surgery Centre - Johan Brahme, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars by RealPatientRatings

Johan Brahme, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars by RealPatientRatings

La Jolla Cosmetic Surgery Centre - Hector Salazar, MD, FACS - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars -RealPatientRatings

Hector Salazar, MD, FACS - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Highly rated 4.8/5 stars -RealPatientRatings

La Jolla Cosmetic Surgery Centre - Luke Swistun, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Rated 4.9/5 stars by RealPatientRatings

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Luke Swistun, MD - Board Certified Plastic Surgeon at La Jolla Cosmetic Surgery Centre Rated 4.9/5 stars by RealPatientRatings

Skin Laundry - La Jolla UTC

Skin Laundry - La Jolla UTC

4.4(112 reviews)
0.1 miUniversity City
Free consultations
Available by appointment

Awww, I LOVE this location of Skin Laundry! I came in as a first time client with the $50 first…read morelaser. The girls at La Jolla are the most real, friendliest ladies! Mia and Desiree up front greet you with a big smile and kind demeanor. Desiree did my intake making sure I shared any of my concerns/wants, and explaining the options I had. Lacey did my signature laser facial. She is absolutely passionate about aesthetics! Her story is amazing as to how she got here, and her belief in the power of lasers over needles. She's living proof! I aspire to have my skin look like hers. I look forward to coming here and seeing these ladies/getting my laser facials and peels monthly. Thanks La Jolla Skin Laundry!! Xo

This is a mixed review, and I'll take some responsibility as well…read more I went in for the promotional laser facial -- it was my very first facial. My skin was already clean and glowing because I had done my skincare routine that morning. The staff was nice, and the treatment itself was quick. At the end, they applied a serum and sunscreen and told me, "That's how your skin should look." However, my skin looked the same as it did before they had me cleanse my face. They explained that results usually appear after a certain number of sessions, and based on that, I signed up for the $250 membership. A few hours after I got home, my skin became very sensitive and irritated, almost like a sunburn. I initially ignored it, thinking it was normal. However, the following days were worse -- my skin was still painful and sensitive to anything I applied, even lotion. Because of this, I emailed them the next day to request canceling the membership. I explained everything, mentioned it was my first facial, and asked if they could be flexible since I hadn't used any membership perks or booked a second appointment. Unfortunately, they declined my request. While they did express concern about my skin, the main issue remained unresolved. This is an expensive membership, and it's also a bit of a drive for me. I was willing to commit the time and effort, but after experiencing pain and not being able to cancel right away, it just didn't feel right. Overall, not the best experience. I would recommend not feeling pressured to sign up for a membership on your first visit. Take your time, see how your skin reacts, and make sure it's something you truly want to commit to. My advice get the facial if you want go home and wait to see the reaction . Don't sign up right away don't let them pressure you or look down on you.

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Skin Laundry - La Jolla UTC
Skin Laundry - La Jolla UTC
Skin Laundry - La Jolla UTC

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Cosmetic Laser Dermatology - Our amazing team of experts.

Cosmetic Laser Dermatology

4.3(690 reviews)
0.4 mi
$$$

I love Dr. Fabi so much. I've been seeing her for 10 years, and I genuinely look better now than…read morewhen I started. That says everything. She listens to my concerns and I have complete confidence that when she recommends something to me, she has my best interest in mind and the results are always natural. I always look like myself -- just better. I've referred multiple friends to her and they've all had the same experience. Highly recommend without hesitation.

I'm writing this review after intentionally waiting two full weeks to give everything time to…read moresettle. I was a long-time patient at Cosmetic Laser Dermatology and exclusively saw Dr. Loyal, who has since left the practice. I then booked with Dr. Sabrina Fabi for the first time, influenced by her large social media presence and how the front desk emphasized how hard it is to get an appointment with her. For context, I'm very experienced with Botox and have had it done many times in the same areas without issue. At this visit, I received Botox in my masseters, crow's feet, under-eye bag line, 11s, and forehead. None of these areas were new for me. Dr. Fabi arrived about 40 minutes late, which I was told is "typical." That night, I developed large, visible lumps in my masseters and additional bumps near my temples when opening my mouth. I'd never experienced anything like this before. I returned to the office two days later and was told it was "normal" and that Botox takes two weeks to settle. By the time of my follow-up appointment nearly a week later, my appearance was extremely abnormal. The best way I can describe it is that I looked like a mix between Chiseled Squidward and Quasimodo. I pay a premium to go to a cosmetic dermatology practice because this is my face, and I expect expertise, precision, and accountability. At the follow-up, I felt dismissed and gaslit. While the masseter issue was acknowledged, my main concern was new bumps near my eyes that I never had before. Dr. Fabi insisted they were always there, which is simply not true. I have clear before photos. When I said I felt my before looked better, her response was, "Oh, with your hooded eyes?" That comment felt unnecessary and unprofessional. It has now been over a week since the follow-up and the bumps are still present. I paid $1,500 and feel worse about my appearance than when I walked in. Botox has risks, but the lack of ownership and dismissal of my concerns is why I won't be returning. I'll be sharing photos so others can make an informed decision.

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Cosmetic Laser Dermatology
Cosmetic Laser Dermatology - Laser Skin Resurfacing, Thermi Tight, and Micro Lipo Results Post 6-Months

Laser Skin Resurfacing, Thermi Tight, and Micro Lipo Results Post 6-Months

Cosmetic Laser Dermatology - Laser Skin Resurfacing Results Post 5-Months

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Laser Skin Resurfacing Results Post 5-Months

SEPHORA - cosmetics - Updated May 2026

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