I have been a devoted Bare Escentuals customer since 2007. My skin is really sensitive and I happen to love colorful eyeshadows, so voila - a perfect union!
So, here's why I gave them 5/5 stars:
Product: 5/5
The Bare Escentuals/Bare Minerals line has exceptional quality. The eye shadows come in a wide variety of vibrant colors. The loose shadows have incredible staying power and blendability (not a word, thank you for your input autocorrect!). They've also expanded to solid shadows (which have a slightly different texture, and are a little harder to blend, but are exceptional nonetheless) and shadows with different finishes such as matte, iridescent and glittery (sparkly?). If you're looking for a great matte finish shadow to complete an everyday work look or something akin to Halloween makeup you'll find it and the quality will be worth the price!
I also adore their skin products (again, sensitive...!) and have strictly used their moisturizers, cleansers, makeup removers, and anti-wrinkle creams since 2007. Since then, I have returned only 1 or 2 items because I just wasn't satisfied, and to be honest, I can't even remember the exact reasons why.
Customer Service: 10/5 stars
Yes, you read that correctly - 10/5 stars. I have met so many incredibly talented and sweet reps here through the years that it's unbelievable! Most recently, I've made the acquaintance of BEKAH, CHELSIE and PALOMA. These ladies are awesome!! They're talented artists in their own right and they appease my every eye shadow whim. I can try on anything I want and they do an amazing job whether it's a touch up, seasonal, purples and greens, makeup for a night on the town or even Halloween makeup. (I go here a lot, can you tell?? What can I say, I love makeup - it's a hobby!) These three make the store feel welcoming and their personalities lend a lightness and freshness to the atmosphere. You can tell they enjoy what they do and they enjoy working together. They're all so good to me, that I decided it's the season for giving and I needed to write an amazing review for them as they deserve it so much! I can come into the store on my most tired days after work and school and they make me feel pretty and refreshed with new coats of paint, haha! :-)
Additionally, they won't up-sell you to products you don't like or won't work for you. I've never felt pushed or guilty about not buying something that I've tried.
Rewards: 4/5
I only take off one star because I really liked their old rewards program. You used to be able to spend $120 and get a coupon for $10 off and be able to save those cards and use them together in one purchase (SO amazing, no wonder they stopped it). Now they have the Friends And Benefits (FAB) card which accumulates points to an eventual $10 off (can't be used in combination with other offers, but you can use it with gift cards), a date of your choosing when you get 15% off your purchase online or in store, and freebies at different times. A little different, but just as good - I'm just stuck in the old school way. So, what I'm saying is, join up!
Location: 5/5
They're happily situated away from the areas with all the crazy hustle and bustle, Starbucks is around the corner and so is the pretty fountain at the middle of the mall. Tesla is literally right next door, which I think is just super cool, but anyway I digress.
I've been to other Bare Escentuals stores (North County, Fashion Valley, etc.) and for me, they just don't compare! Go see Bekah, Chelsie or Paloma and they'll find exactly what you need and make sure you look beautiful! And tell them I sent you! :-) read more