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SEPHORA

4.0 (7 reviews)
Open 10:00 am - 7:00 pm
Updated 1 month ago

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18 years ago

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Aqua Spa Lyne Giroux

Aqua Spa Lyne Giroux

(17 reviews)

$$$

AVOID AVOID AVOID!!!!…read more In my honest opinion this place is way too big and not personalized at all. I felt like a number... super long wait service is horrible.. it was not easy to get an appointment. But finally, I managed to get a deep tissue massage super last minute like I was a piece of meat ...like yea come now or never -.- very stressful.. so I arrived maybe 15min earlier 12:15 to my 12:30 appointment and I still waited an extra 15 min for my masseuse that started at 12:45.. very annoying and was not sure I wanted to proceed but I told myself I'd probably feel much better after my massage and it would make up for the lack of professionalism. I received my deep tissue massage by Dimitry .. I wouldn't recommend him to my worst enemy.. he was just terrible... he had no skills and was going into places he shouldn't have gone to like way too close to my private areas I kindove felt violated and just wanted to leave and not cause a scene.. it was NOT a deep tissue massage whatsoever and paying for one was a total ripoff... I explained my frustration at the front desk and mentioned how unsatisfied I was and how it was one of the most embarrassing experience I had.. they didn't care and just wanted me to pay and get out.. it was so embarrassing and will never ever step my foot back here again... not even an explanation at the front desk.. they said someone in the higher ups would be contacting me to discuss but still nothing yet.. I'm just so upset and disgusted by this traumatic event !

A M B I A N C E…read more Walking in to calming music you really forget all your outside problems. The place is very nice and they just renovated their pedicure station. It's quite fancy and all the estheticians are professional and knowledgeable. Depending on your service you are offered a coffee or a tea! Water is available for everyone. There is a section in the front where you can buy products! C L E A N L I N E S S Very clean and tidy! Everything is well organized! C O S T $$$ The cost here is a little bit higher that most other nail bars and spas. The manicure/pedicures are good, the staff is friendly, but in my opinion the massages, facials and waxing are their specialties! Definitely worth it! The estheticians always seem very busy, they work them quite hard, so don't forget to tip your esthetician for a job well done! W A I T T I M E S There is a waiting area filled with couches, magazines and a little fire place. I called on an appointment only two days in advance, they are usually very accommodating! My appointment started a little bit late, but maybe 10-15 minutes late. One of my nails chipped and when I returned the following day to fix it, they brought me in right away, 0 wait time! So I guess it depends on the day! P A R K I N G There is a parking lot that is shared with the restaurants and other shops. L O C A T I O N Great location! It's on St-Jean and has awesome restaurants, coffee shops and

Spa Mon Espace - Spa mon eSPAce

Spa Mon Espace

(8 reviews)

coupons and customers!…read more I arrived, coupon in hand, (paid $40.00) and requested what was on print; haircut, wash, blow-dry, conditioning treatment, and six foils. Although it was written on my coupon that additional charges will be incurred for hair longer than shoulder length, I thought it was absurd that she should charge me the full price for 6 foils ($36) - nickle and diming me to death, she then states that I need a toner for another $15 to $20 and that my blow dry will cost me an additional $10.00. Seriously? Yes, my hair is long, there isn't that much of it to charge me that additional $10 blow dry. I was willing to negotiate the cost of the foils but it was a no-go for her. Ultimately I ended up with 3 foils at no additional cost and I refused the toner. I did speak with the owner how these coupons are meant to draw in new clientele. It most definitely would have been a more welcoming experience if she didn't try to gouge me every which way. I am reasonable and would have been happy to pay the difference on the foils, from short to long hair. Thankfully, my very nice coiffure, Lisa, did a fine job and dried some of my hair which I was grateful for since it is 15 degrees below. I did not get a full blow dry and did the rest 'chez moi'. The owner of this establishment ought to learn that there are ways to make people want to return. A pity, especially since I am on the hunt for a new hairdresser.

I would give a 0 if possible…read more.. I had purchased a deal for one year of IPL hair removal at Spa Monespace - absolute worst conscious decision I've ever made. First warning signal should have been that even though my contract was for IPL (which is more expensive and takes a little longer to administer), they made excuses that a regular diode sheer laser (which is cheaper and faster) is more beneficial for my hair type. I stated multiple times that's not what I'm paying for, but to no avail. THEN - hold for the punchline - the esthetician BURNED me. 6 months later I have large brown burn marks all over my stomach that will likely never go away. I'm still going to dermatologists and buying all kinds of creams to fade the marks. Instead of taking responsibility for what happened, she blames my skin that I had "hidden pigmentation." Oh, and as consolation for the burn, I got one extra session of laser. Yippee for me. This business claims to have all sorts of credentials and qualified staff, but I highly doubt this. They're out to make a buck. To anyone reading this, please tread with caution if dealing with this spa.

Chatelle - View from the entrance of the sunset and church across the river, old location

Chatelle

(2 reviews)

$$

First of all disclaimer: my opinion is biased about this place…read more It's run by a woman, her husband and their partner: Franca, Harry and Michel. Franca was my babysitter back when i was like 8-9-10 years old and has always been a close family friend. My niece calls her "Auntie Freaka" (too kyoot right??). So obviously what you take from this review is your choice. Franca and Harry's 2 daughters also work here and there are other staff too that are just as friendly and just as fantastic. Tara and Louise (hair colorists) most notably because they're often here when I come and are also fabulous!! They do hair styles of absolutely anything you have in mind. They do make up and nails too. They offer a variety of high end products for your hair and cosmetics. The place is chic and makes u feel like ur really taking care of urself (like u should!!). They used to offer massages but the dude got hired at a bigger opportunity for him so he's gone now and they haven't replaced him yet. I have been getting my hair done here regularly for almost 2 years now. Despite being a family friend i do pay for all my appointments and it's always worth it. My younger sister got her hair done by Franca for her wedding and gets her hair done anytime she's in Chateauguay (lives in Ottawa). Franca will come in exceptionally on a Saturday for her preferred customers special events (family or otherwise). My youngest sister and wedding party will all be having our hair done here too in September 2017 for her wedding. She used to be a regular of Franca too before she moved to Edmonton and now says "I'm not getting my hair done in Edmonton anymore they don't do it as good as Franca, I'll just do it when i come back to visit." My mother, aunt and cousin all get their hair done here too. I don't think I have to say it: but i will obviously get my hair done by Franca for my wedding eventually as well. Despite being a family friend: Franca simply does an amazing job. She is always awesome with all the clients, not just the ones that are like family. In fact once you've been here twice you become part of the family de facto! I have been getting nothing but compliments on the colour of my blond and the hair cuts I get since I made the decision to just keep coming here despite living in Lasalle. The best part about this place in my opinion, besides Franca, lol is their fabulous coffee they offer you while ur gettin ur hair done....I sooooo look forward to it every 5 weeks (as per my standing appointment with Franca). It's the best coffee ever. Price wise it's definitely not the cheapest place: but their service makes it worth it hands down. I would highly recommend this place to anyone and everyone...men women children... I would never get my hair done this regularly or by a hairdresser for that matter at all if i didn't have this place!!!

SEPHORA - cosmetics - Updated May 2026

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