Very convenient location. Stuffs are friendly. Went there to restock one of my favourite serum…read more Hope they do promotions more frequently though.

This is still my favourite Sephora location in the city. Staff are always knowledgable and…read morefriendly. I have come here a few times for the makeup services. Alas, it is not free anymore if you make a purchase, but the prices are still reasonable ($60 for full face, $30 for one feature, $90 for total glam). Most recently, I had Domonic do my eye makeup before a photoshoot. It was like a mini makeup lesson, he explained what works best for my eyes and gave some tips and instructions. In about half an hour he did eye shadow, brows and applied false lashes (you have to buy them from the store, you aren't allowed to bring your own lashes from home). The displays are always clean and well organized. I find it less chaotic compared to the Eaton Centre location for sure.

I have shopped in many Sephoras in the USA before Sephora even came to Canada. So I am well…read moreacquainted with their excellent customer service. The Yonge and Eglinton Location had fantastic service. My girlfriend and I purchased her Dyson Supersonic Blow Dryer from this location. We were originally at the Hillcrest Mall Sephora in Richmond Hill which by far the worst Sephora experience I ever received. It was the sales representative on the Sephora's hotline that helped to locate the Dyson for us at the Yonge-Eglinton Sephora location and even put it on hold for us at that store. One of the sales rep (I apologize I forgot her name) that helped my girlfriend with some hair products was extremely friendly, helpful and very generous with all the samples she provided for my girlfriend. We were greeted by other sales associates as well. Would definitely come back to the Yonge-Eglinton Sephora location. Just wished there was parking validation if you shopped at Sephora but that's not Sephora's fault that there isn't.

honestly terrible customer service. Went on an afternoon, place was pretty empty, lots of people…read more"working" took them 30 min to help me with a product and thats after i had to go find someone to help me. went in to complete an exchange from a delivery order. Cashier looked at me all dumb and said she couldnt return the shampoo because there was something wrong with it, i received said shampoo via mail so not sure what the issue was. I asked if i there was someone i could contact online since it was an online order and didnt answer instead called the manager, for what, who knows? manager told me the same thing about the shampoo when my question was another. After the transaction for another product i had received was complete she went to the other side of the cash area and didnt even let me know we were done. I didnt receive a receipt so im not sure if we were done, waited there for 5 min like an idiot until her other coworker asked her if we were done cause i guess she was ignoring us. Terrible customer service, not sure who is training these people tbh, contacted customer care and they were able to resolve the issue. Rude and unnecessary.

This Sephora store is open inside upscale Bayview Village mall. Staff is very friendly and helpful…read more So many amazing brands and great variety. It is very well maintained , always a pleasure to shop here.

Sephora is now in Bayview Village! This store is not very big, but it carries a lot of high end and…read moregood brands, E.g. La Mer, Pat McGrath, Tom Ford, Charlotte Tilbury. Just like other Sephora, it is a playground for cosmetic and skincare lovers. Go check it out before all the samples are empty and ruined! There is a SkinIQ machine where you can scan a skincare product to get all information. And you can print or email the info to yourself!

Part Shoppers and part Sephora, this is a makeup junkies dream come true. Located in the Shops of…read moreDon Mills it's an extremely clean and well laid out space. Not cramped aisles like other stores. Major plus on having enough staff around that you can easily get assistance when needed. You can try products out and get mini makeovers They carry more high end products like YSL, Bobbi Brown and Chanel and some midrange ones like Cargo. Plus they have a few brands you won't find in Sephora like a brand from Iceland, Darphin etc. By chance I picked up one of those magnifying mirrors (18x magnification) and scared myself shitless! Do i really look like that up close?! Ughh...i thought I plucked my eyebrows pretty decently. Well oh my..not even close to a decent job! I ran all the way to the counter to pay for my mew best friend. I remember they used to have a brow bar where you could get your brows done but I don't recall seeing it this time. They also have a perfume bar here so start spraying! You can collect and redeem optimum points so save up and splurge here!

I came to Murale yesterday as I was in the area. My dad wanted to pop in Murale to see what latest…read morecosmetics there were. The face cream I use can ONLY be purchased at Holts and since I purchase mine from Yorkdale, the location is a bit far from my home. If only Murale carried my cream... Having said that, Murale for me carries nothing out of the ordinary (Chanel, Nars, Clarins, etc...). Because I have been using my cream for many years, any new products would just fly by me. Murale does carry a lot of new brands I don't see anywhere else so if you are into trying new products, Murale would not be a bad stop. Later in the night, I went on their website and checked out all the products they carry - that is a good start to see if the store carries your particular brand. The ONE thing I love, of course, is the fact that you can redeem your Optimum points, and because some of the products here range $200-$300, it would be great to save up all your points and splurge here. Not sure if it would be a good idea, but Murale does a lot of makeup sessions, and I have always wanted to try the Chanel seminar. This is a place I wouldn't come out of my way, but it is nice to drop in when in the area. The sales associates are always keen to help and super smiley. *Note: the 2 images I downloaded from Google Images just to show examples of the exterior and interior store.*

4.5 rounding down to 4…read more When I shop here, I'm either browsing unusual cosmetics for curiosity's sake, or buying gifts for the loyal ladies I know who just love this store. It's almost always busy here. After browsing their many offbeat brands, be prepared to wait awhile in line. Sephora carries just about every cosmetic need you might have. The store is large and filled with really well laid out displays, complete with testers, applicators. tissues, and remover. There are plenty of mirrors throughout. There are also a good amount of staff on the floor, but again, because it's usually busy, you may have to chase down and wait for one for assistance. The one item I have found lacking is their selection of makeup brushes. I really expected more to choose from, and even what little they carry, seems to be perpetually low on stock. It took several visits and a special trip to the backroom stock before a set that roughly suited my needs could be found. As it is, I still have to hunt for a rollup case, because they don't have any. It's pricey in general, but the quality is there. You can sign up with their loyalty/rewards program if you're interested in a birthday gift. It's a great place to shop for those who like their brands. I find it fun and pleasant, so I'll keep returning.

I must admit that ever since Sephora yanked its amazing Formula X line of nail polish roughly three…read moreyears ago, I don't drop by the store as often as I used to. I enjoyed trying various colours on my nails in the store and coming out with a rainbow manicure. Since then, I drop by at least once a year. If you are a Beauty Insider member, you get a free birthday gift during your birthday month. I love it, not just because it's free, but I get to try products that I am generally unaware of. July is my birth month. I wanted to pick up my birthday gift. I also have been trying to change up my face-cleansing routine. I have always had oily skin, but my pores are clogged more often these days thanks to this heatwave. We are still in a pandemic and I'm not ready to hit a huge mall, which is generally where Sephora stores tend to be. However, a year ago, when I was in a suburb of Montreal, I managed to hit one that was with a bunch of box stores. I thought that I'd try to find a Sephora with a similar setup in the GTA. I had two options: - Bloor Street West, a smidge west of Bay Street - Weston Road, just south of Highway 7 I went with the latter. Parking is easier and it's in York region, which is where I live. I got there on a soggy, rainy Saturday afternoon. I got a decent parking spot and backed into it. The store next door had a lineup. Sephora didn't. I walked in the store and a friendly woman greeted me. I asked whether it was mandatory to get hand sanitizer from her, seeing that she was armed with the bottle. It is. I was game. I got some and we chatted as it absorbed into my hands. She asked me whether this was my first time at a Sephora since the pandemic. It was and was my first time at this store. I mentioned that I wanted a Sephora that wasn't in a mall and I lucked out. She was pleased, pointed out that you can't test any products, but everything is business as usual. I thanked her. She opened the door for me by pressing the automatic door button. I loved that! Other than all the floor signs saying to adhere to physical distancing, it felt normal. However, this store has the best customer service at any Sephora that I've been to. All staff are required to wear masks. I did, too. Once staff member approached me while I was browsing and asked if I needed any help. I let her know that I needed a cleanser or a mask to help with my clogged pores. She quickly said that a facial beauty advisor could help me out and led me to Adrianne. I liked that she took the time to explain the problem to Adrianne without my repeating everything. It was a nice handoff. Adrianne spent time getting to know what products I was currently using, whether I was using an exfoliator, and how oily my skin gets. I discussed my cleansers that had salicylic acid and charcoal in it. She nodded that I was doing things right. I loved that she gathered all facts and symptoms before recommending options. She recommended the Peter Thomas Roth line of skincare products. The cleanser has a higher percentage of salicylic acid than what my products have. This one works harder to clean out oil trapped in pores without drying out my skin. Yay! She also suggested the clearing gel. I then asked about a mask that would be suited for me. She recommend the GlamGlow line. It is mud-based and exfoliates. The downside was that the giant tub was $77! I didn't tell her that it was not a price that I was willing to pay right now, but I took a photo for reference. I felt comfortable talking with a masked person about my face behind a mask. She had ruby red sequins in the inner corners of her eyes. It was cool looking at how well it worked on her as we talked. Okay, my aside is over. As I continued to browse around the store, she came over to me and said that there was a mini version of the mask that I could try, if I wanted to. I loved that. The price was 60% cheaper than the large tub and was perfect. I thanked her. I never felt obligated to buy all these suggestions. I ultimately went with the cleanser and the mini mask. I was excited to give them a try when I got home. The lineup to pay was rather long. Somehow, while reading the instructions on how to use the mud mask, I was the next person in line. The woman cashing me out was great. I asked if I could get my birthday gift. I had the option of getting the Milk mascara and lip cheek set, or the Sol de Janeiro line of body cream. Decisions, decisions! I went with the latter. I got my points card scanned to earn points and claim my birthday gift. I used my debit card to pay for my items. She wished me a happy day and I reciprocated. I thanked the woman who first spoke to me. She wished me a good day, too. Staff truly do like to work here. I had an excellent experience. I tried the mask. I like that it changes from white to silver when it's dry. This mask peels off and my skin definitely feels better than it has for a while. I'm currently using the cleanser. Wish me luck! (206)

Terrible service. Placed an order online. No tracking. No shipping updates. Does not respond to…read morecontact email at all. Website does not have proper contact number for online orders. And when I finally got ahold of a person, magically my order is out for delivery. After 2 weeks still no delivery. No one is even trying to make this right! Should have just ordered from the USA.... So many better business that won't steal your money. Guess we will see what BBB has to say about tbbs. Looks to be a failing company.

Unfortunately I have never had a good experience with TBBS. I am unable to sign into my online…read moreprofessional account. Every time I've attempted to call to rectify the issue I am told there is only one person who deals with this and she is not available. The staff on the phone are rude and dismissive. I do not live or work close to any locations so online ordering is my preferred method of ordering. I have had to switch to another supplier.