Hi everyone, Great…read morescents can be discovered in any perfume store, but great service is a hard find. To keep it short and sweet, there was three women who assisted me through the journey of finding my scent, their service was impeccable. They were all knowledgeable, accommodating and more importantly great humans. Erika, Noemi and Ashley - well done on keep this dying art called hospitality alive. Cheers, Timothy

The store has a very cool vibe and is decorated nicely. The staff was extremely friendly and…read morehelpful. They have unique fragrances that you can't find anywhere else. They also have candles, shampoo, conditioner, hand, lotion, grooming items.

Cambria was seriously the sweetest and most helpful! From the moment I walked in, she made me feel…read moreso welcomed and took the time to really understand what I was looking for. She gave such genuine recommendations without ever being pushy, and you can tell she really knows her stuff. I ended up leaving with way more products than I planned on getting lol...but honestly no regrets because everything she suggested was so good. She made the whole experience fun, easy, and super personalized. If you get the chance, definitely ask for Cambria, she's amazing!

I've always had great experiences at Sephora Retail chain with a selection of upmarket makeup,…read moreperfumes, beauty & skincare products. Especially this location in Westfield UTC I came here often since it's close to my daughter college. This store is big and clean, I love the wide selection of products, but sometimes they're not as well-stocked as I'd like. And the checkout line can get pretty long sometimes. Great customer service the girl who help me I forgot her name, from her and her knowledge helped me pick the right products . I'm appreciate and happy for it !.

I had a fantastic experience at this Jo Malone store today! The staff, especially Elizabeth, was…read moreincredibly knowledgeable and patient, helping me narrow down couple of options to find my signature scent. Today specially they had a person engraving and painting perfumes bottles (customized) and mine were so pretty. Elizabeth did the small bottle and caps (thank you so much for all the details), she also gave me some sample for me and my hubby so we can try new scents. The store is clean, organized, and they have an impressive selection of fragrances, candles and other things. Highly recommend this store!! :)

Elizabeth provided my fiancé and I with such an amazing experience tonight! We wondered in looking…read moreto try a new cologne for him, and ended up leaving new wedding scents for each of us! Elizabeth was patient when we were trying many different scents, and she even got our wedding date engraved on the bottles! Give this woman a raise! :)

If you desire a French Provence experience please go and visit L'occitane at the mall…read more Go ahead and ask for skincare advice from their beauty advisors, whom are always ready to help you with your skincare questions and recommend the appropriate product for your skin needs. I love their Immortelle face cream and oil as well as the Multi-award winning night time reset serum. The product is superb and the staff are equally awesome and knowledgeable.

Customer service sucks. No acknowledgment, no offers to help. It's a small store. There were 3…read moreworkers. All chatting. Again, no help. No acknowledgement. When I asked a question they said they didn't have it and said they had a gift set we can make ourselves and pointed to the corner. I went to look, no instructions or explanation on how it worked. Weird vibe. I wasn't having a great experience in there, but hey at least I found what I needed. Going to shop online from now on. Sucks.

Chanel boutique is in the UTC Westfield in La Jolla. This designer luxury brand shop is small and…read moreoffers mainly mostly fragrances, beauty/cosmetics and eyewear. I was excited to visit and purchase my favorite Chanel fragrance but as usual, the specific one I like can only be ordered at Chanel on Rodeo Drive in Beverly Hills or Chanel.com Therefore, this shop only sells limited Chanel products but is still a worthwhile visit.

Exceptional customer service here always leds to a wonderful Chanel experience! All staff members…read moreare very knowledgeable and kind. They offer wonderful suggestions and have always been incredibly helpful. Will always come to this location due to their loyal customer service. Makes shopping a breeze!

I have been going to Nordstrom at UTC since the early 1980s as a teen, about 45 years. I really…read morelove when there are friendly and helpful employees, it makes the shopping experience more enjoyable. As a San Diego native I truly appreciate quality customer service in a busy busy world. I was looking for a new purse ( the two saleswomen were chatting away and glanced at me , and not even a smile back or " Can I help you with something?" ) and because it felt so non welcoming, I decided to shop for my husband in a friendlier department. I was looking for Dolce & Gabbana cologne for my husband ( I recommend the scent called , The One) and was greeted by such a lovely and professional young man. His name is Daniel G and he was so attentive and warm. He radiated simple elegance and kindness. No arrogance, just sincerity. He is most definitely one of a kind and sincere salesperson. It was a refreshing experience! Now my husband is twice as happy since I saved him money ( on not buying the purse) and he received a bottle of his favorite cologne. I hope Daniel's manager reads this, because his sales style felt exactly like what Nordstroms used to feel like years ago. Always grateful for the kindness while making a purchase, big or small.

I prefer the intimacy of the old smaller Nordstrom to this larger and noisy version. They also have…read morefar fewer Caslon && things out on the floor than they used to, and I do better when I shop in their website to find something cute and reasonable than I usually do in person. But today I came mostly for bras. Alex was a fabulous salesperson and helped me figure out the best fit. She also found sizes that were not on the floor. Unfortunately the ones I found were not on sale - but I appreciate that they have a range of sizes and styles so everyone can be comfy. For bras, they have a great selection and knowledgeable help!

I'm a sucker for this location! I feel like they are always stocking, so there is always something…read morenew on the shelf to look at. I like the way the store is organized and it is always pretty clean (with the exception of the clearance area). This location also has lots of purses and always great ones! I wish they had a larger jewelry selection, I feel like their cases are a little bare but the cheaper box jewelry is plentiful on the shelf. I dislike how they've started locking up the more "expensive" make up, skin care, and electronics. I understand the fragrance because it's expensive but I'm not looking for a staff member to unlock a case to get me my 14 dollar creams... It's excessive. I also wish there was a larger clothing selection but I understand they're limited on space. I always manage to find a gem here!

Definitely easy to get lost browsing here. This place is always super well-stocked, well-organized,…read moreand full of amazing finds! I'm always impressed by their skin-care and home goods sections. I was surprised at their selection of Asian skincare products, such as Centella 1004, Shiseido, Laneige, and Cosrx, all with amazing discounts and finds! My go-to department store to browse!

Tonight on 4/8 I came in with my husband to look around as we've heard of this brand and wanted to…read morewindow shop. The service at this location was excellent, they were friendly with our toddler and very knowledgeable of their products. We ended up buying a body scrub and when we looked at the samples provided to us at checkout, we discovered that they gave us samples tailored to our conversation in store. We spoke about shave needs, blemishes and retinoids and they remembered everything. This brand is high end not just by the price of their products, but the quality of their service. Definitely returning!

Jessica was so helpful and made it so easy for me to get my mom a gift. It was such a quick a…read moreconvenient process. Thank you Jessica!

Cashier there was super nice and helpful. I found these lovely jeans there and I am encouraged to…read moreshop there more.

Horrible survive awful workers. I asked to try in an item and they said "you cannot". So rude and…read moreso mean. I cried in the bathroom stall for about an hour after. Clothes are mid and fast fashion contributing to climate crisis and horrible labor conditions too. Never again, never again.