1. SEPHORA

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    La Jolla, CA

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    SEPHORA

    4.0 (47 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated 3 months ago

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    Amanda J.

    Sephora has an amazing selection of makeup and skincare brands with so many options to choose from. The store is well organized, making it easy to browse, and all of the employees were friendly and helpful. I really appreciate that they provide makeup remover and tools so you can properly test products before purchasing. Their rewards program is also a great perk and offers awesome free products. Always a great shopping experience.

    Grace B.

    Got my makeup done by Janine and she did such a fantastic job! I'm going to a wedding later on and have little makeup experience. When explaining what I want she was very patient and understood the vision! While doing the makeup not only was she informative about the products but also gave helpful information as to her process. She was extremely communicative and amenable every step.

    Make upppp
    Elisa G.

    LeAnna helped me pick more products for curly hair. Diamond also assisted. Both salesgirls are so helpful!! I had to exchange the make up that I got yesterday for a darker color and they were both awesome!!

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    4 years ago

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    4 years ago

    This Sephora is beautiful, and all the employees were welcoming, friendly, and helpful!

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    Page 2 of 2

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    Review Highlights - SEPHORA

    “I was greeted immediately by a friendly associate named Analidia (sorry about the spelling).”

    Mentioned in 2 reviews

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    Jo Malone London

    Jo Malone London

    3.5(33 reviews)
    1.0 mi•University City

    My sister in law introduced me to Jo Malone and now I can't seem to want to wear any other type of…read moreperfume. She gifted me their nectarine blossom and honey cologne several years ago and I wear it nearly everyday. It smells like sunshine and fruit, and of course sweet and delicious honey. I always crave dessert when I spray it on and maybe that explains my sweet tooth. When she visited San Diego she sent me a message and told me she had a surprise for me. This time she bought me the orange blossom cologne and told me to mix the two together since this line is known for layering different scents. I love both! I also love my sister in law who is so thoughtful and has brought this luxurious brand into my world. These colognes smell incredible and they last on my wrists all day.

    I went to the Jo Malone store at Westfield UTC because I was genuinely interested in purchasing a…read morefragrance and wanted to take my time browsing the different scents. A staff member initially asked if she could help me, and I politely said I was just browsing. A little later, while I was still looking around, she asked again if I had found a scent I liked. I said no, and when I looked at her, I noticed her roll her eyes. I cannot say for certain whether the eye-roll was directed at me or someone else, but since we were the ones speaking at that moment, it made me feel uncomfortable and unwelcome. As a customer who came in intending to make a purchase, I was disappointed by the interaction. Ultimately, I decided to leave the store without purchasing anything. This incident left me feeling that I was not treated with the level of courtesy and respect I would expect as a customer. Because of this experience, I have decided not to patronize this establishment in the future. I hope management takes this feedback seriously and reminds staff that their words, gestures, and body language can have a significant impact on a customer's experience.

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    Jo Malone London
    Jo Malone London
    Jo Malone London

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    Nordstrom La Jolla at UTC

    Nordstrom La Jolla at UTC

    3.6(463 reviews)
    1.1 mi•University City
    •$$$

    This review is for Angela at the Estée Lauder counter who was working on 7/12…read more I don't think I've ever met a memorable representative that was wholeheartedly trying to match my mom for all her make up. From the foundation to the blush to the lipstick. Angela was just as excited for my mom as we were. We came in because my sister is getting married and we need to make sure our mom was looking right! Angela was so sweet, so thorough, took her time, explained everything. Advised us about the upcoming deals so that we would save $. Loved our experience with her! We will be back for the anniversary sale with her.

    I have been going to Nordstrom at UTC since the early 1980s as a teen, about 45 years. I really…read morelove when there are friendly and helpful employees, it makes the shopping experience more enjoyable. As a San Diego native I truly appreciate quality customer service in a busy busy world. I was looking for a new purse ( the two saleswomen were chatting away and glanced at me , and not even a smile back or " Can I help you with something?" ) and because it felt so non welcoming, I decided to shop for my husband in a friendlier department. I was looking for Dolce & Gabbana cologne for my husband ( I recommend the scent called , The One) and was greeted by such a lovely and professional young man. His name is Daniel G and he was so attentive and warm. He radiated simple elegance and kindness. No arrogance, just sincerity. He is most definitely one of a kind and sincere salesperson. It was a refreshing experience! Now my husband is twice as happy since I saved him money ( on not buying the purse) and he received a bottle of his favorite cologne. I hope Daniel's manager reads this, because his sales style felt exactly like what Nordstroms used to feel like years ago. Always grateful for the kindness while making a purchase, big or small.

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    Nordstrom La Jolla at UTC
    Nordstrom La Jolla at UTC
    Nordstrom La Jolla at UTC

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    SEPHORA - cosmetics - Updated October 2026

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