Here's another review for a different "Ulta Beauty" location. It's now overdue from a past quick…read moreshopping trip back on June 25th. I was naturally in this area shopping at a few other stores. This store is located in the Chesterfield Waterside Mall by Bed Bath and Beyond (next door). I received a flyer magazine in the mail which helped me know what was on sale, and to make my quick purchase. Buy 2 and Get 1 Free. My purchase = 2 L'oreal Volume Superstar Primer+ Extended Black Mascara which were on sale even more when I walked in the store. So instead of $10.99, my price was $6.90. MY EYES LIT UP to see the sale sign besides. My free item = 4 ounce bottle of L'oreal Infallible Pro Max extended makeup set spray A big smile on my face when checking out! Cashier "Tatiana" was very pleasant to chat with me and signed me up for my rewards, that I was given my choice of a "free lipstick". I left this location a very happy, pleased and satisfied customer. My eyes show it !! :)

I had a makeup appt with Cassidy yesterday, and I was so impressed I had to write a review. I came…read morein nervous and uncomfortable, and left with a boatload of new knowledge, a few new products, and a memory of a fun and enjoyable session. Cassidy was friendly, professional, non- judgemental and very practical and helpful. Her talent is unmistakable. Thank you so much! Julie Testori

Dress shopping with a 13 year old girl is interesting. The store should have benches outside their…read moredressing rooms. Prices are comparable to other stores that are not in the mall. I did see a couple of employees but not many.

I want to like this store but more often than not I leave not finding what I came in the store to…read morepurchase. I like the location, the staff and it's super clean. However they just don't have a good selection of professional or business casual clothing. The petite department is about 6 racks. They have a nice jewelry counter area and intimate apparel

I Love this boutique this place is wonderful almost like a one stop show items for the entire…read morefamily from clothes to shoes And the service is wonderful prices were very reasonable

The employees where just rude and didn't even offer a bag.I would not recommend this locationread more

Placed an online order like I always do, my order was being delivered via DoorDash (website does…read morenot say which third party will be delivering it) doordash returned my order after Sally beauty told them doordash driver must call me. (DoorDash driver confirmed this) I never set these preferences as I ordered through the Sally app not doordash So I would have no way of knowing who or which third part entity would be delivering it. The first call I made the sales associate wouldn't even look at my order, told me she didn't know what to do and wanted to wait for the manager. Then the "manager" tried to place blame on DoorDash and was not willing to look into what happened. Claimed refund was being done through door dash and I need to take it up with them. Corporate confirmed this is incorrect, and while on the line switched over to check the status of my order and come to find out the "manager" didn't even put the refund in yet. (The order said completed in my app) if you are a manger and cannot be competent enough to know your stores online policies and how third parties delivering works then you have no business being in charge to handle conflict resolution Let alone customer service. To tell a customer you don't know and to take it up with a third party company who is also saying it was Sally beauty who dropped the ball is unacceptable. I've ordered from this location many times and have never encountered such a rude clueless individual who would rather give false information then do her job. I will be following up with corporate to make sure no one else has to experience the displeasure I had to endure. Luckily customer service was very helpful and agreed that this should not have happened And did try to make it right.

Raven and the pharmacy staff have been outstanding to me and my wife. Beyond their professionalism…read morethey always remember our names and have us pulled up in their system as they see us coming. I gotta give a special shoutout to the GM. My wife sent me in with a laundry list of women's products to buy (and a few product pics). He noticed I was dazed and confused and approached me to see if I needed help. I guess it was pretty obvious cause he laterally took the list and my phone and told me to grab a basket and meet him in aisle whatever. He even had me text my wife for clarification a few times. There's not a lot, or enough, above and beyond these days but he provided me a shopping experience I will never forget.

Never in my whole life have I ever dealt with a more disorganized pharmacy. My prescriptions were…read moretransferred here when Rite Aid closed. I can honestly say not a single prescription here has been filled properly, on time or without a long delay (days) waiting for it to be rectified. Today I attempted to pick up a prescription that I filled two days ago on the automated phone refill option. My prescription was verified and I was told it would be ready today. When I arrived at the pharmacy, AGAIN, my prescription was not ready and could not be found and I was told it expired ( which it hasn't). I reiterated to the technician that it was approved for refill and I was told it would be ready today on the automated refill telephone line. The technician informed me that "using the automated line" is why my prescription was not filled. Someone PLEASE explain to me why a business has an automated line if they don't manage it properly. This place is truly a MESS. I seriously CANNOT recommend this disorganized wreck of a pharmacy.

I love going to Bath and Body works and smelling all the soaps and candles and everything in…read morebetween! I recently made a purchase online for in store pickup The email said to let any associate know you're there for an online pickup so we found the first available associate and she told us to stand in the checkout line. So my boyfriend and I did. Once we got to the front of the line, we were told to stand in another line. After waiting in that line for almost 20 minutes, a lot of other customers were just getting their online orders from the regular checkout. We finally got helped but nobody could find the order. My boyfriend was listed as the pickup person, the email even said so and they could find it in the computer/tablet but apparently it was not in the right spot in the backroom. Very chaotic. Not very organized. I know there's a lot of seasonal workers.

Great employees at the Partridge location and Chesterfield location…read more Love the fragrances but my allergies do not.