The new owner is very greedy. He has a ridiculous new lease agreement, has his system set to email…read moreconstant upcharge attempts, and bill pay reminders. Not only emails but texts too! Look at this! "Rent for your unit is scheduled to change from $50.00 to $90.00 on January 1 2024." This guy will learn very soon that news travels fast in a small town. I've done business with the previous owner, Robin for 9 years and never had a problem.

I checked out multiple storage units in the area before going with Beach Road Storage and it was a…read moreGREAT decision. Excellent prices and management. Thanks for everything!

I would look elsewhere. I rented a 10 X 10 unit at a fair rate. After 5 months, they raised the…read morerate almost 50%. When I called, they said, the pricing it's based on market conditions. What a load of BS. The unit was filthy when I opened the door, no one was there, couldn't get a broom to sweep out the almost 1 inches of dirt, they never answer the phone... Customer service is non-existent. Don't waste your time or $$

Nobody ever answers the phone or returns call. Horrible service since taken over by a large…read morecorporation in early 2024. Also increased rates by 30%. Not competitive to others

A WONDERFUL self-storage business with friendly and helpful staff; frequent communication; clean…read moreand well-lit facilities; customer perks (like garbage dumpster access); good drainage; and reasonable prices. Additionally, there is security at each access point, which is a really nice feature... Just this week, the company celebrated with a "Customer Appreciation Day!" Highly recommended.

From the owner: Self storage units: climate controlled and non-climate controlled. Open storage for RV's, campers,…read moretrailers, and boats.

Nicest storage facility in Leland by far!! Great rates and…read morevery user friendly!! The facility itself has great curb appeal and looks amazing, very well kept up!

I have a Class A unit. My wife and I are going on a 6 week tour of Europe and we wanted to store…read morethe rig rather than leave it at the house. Number one concern: security. I called and one of the owners picked up the phone. I grilled the poor guy. This place has more cameras and sensors than Fort Knox! If you need to get in at night, just call so they know you are coming. Really great talking with Eric. Very friendly. I had no qualms about leaving the RV with Powered Storage. I especially liked the automatic vertical gate. The wife doesn't have to jump out to push buttons.

Great staff ! I had an excellent experience with the help…read morefrom Richard Cardinale ! Super kind and patient .. Everything went smoother as well as more affordable due to his expertise on the sizes I needed .. I suggest you ask for Richard when looking for some space !

Have been using Martin storage for about ten years. They have done a great job. I just talked with…read moreJohn on the phone. He was very professional and helped me with all my concerns in a timely manner.

108%, Yes a 108% increase in one year! Prime Storage…read morechanges the rates every three months, I went from $103 a month in April of 2025 to a $215 charge for April 2026. I'm out the end of this month. Not only the wild increases but there have been petitions regarding the temperature controlled units not being controlled and the doors to the indoor units not closing. Stay away, drive the extra couple of miles for a unit with stable pricing.

They do not tell you that you about their cancellation policy when renting (24 hrs from time of…read morerental). If it's 25hrs your screwed.If you want to cancel (or change) they say too bad. The actually used the term "buyers remorse" and management (at the Bolivia NC) store told me that buyers remorse is not their problem Customer Service is HORRIBLE! They are so unprofessional that they are actually rude. They force you to use an 800 call center, but when you try to find out about your unit the call center will not be able to 'find you' in their database. They are the only storage unit company that "requires" a non-refundable Administrative Fee (for nothing). Go somewhere else!

Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.