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    Prime Storage

    1.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Prime Storage

    Self storage

    Vehicle storage

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    U-Pack Moving

    U-Pack Moving

    (8 reviews)

    I just moved 2000 miles from the Midwest to Wilmington. Overall this was a good experience. Pros:…read moreOverall good value compared to other moving companies. My service was easy to schedule, pick up and drop off at my new home. You are able to track your belongings which I appreciate. The truck arrived within the time frame provided. Customer service was responsive to questions. It was easy to pay my bill with the link provided. Cons: Keep in mind you are shipping with a freight company. All boxes arrived dusty and three boxes were wet and the belongings inside were moldy. As long as you protect your clothing, linens, and pillows with some sort of protective barrier inside the box, you are good to go. I would also throw a tarp over the top if your boxes. I would carefully protect your electronics in the original boxes. Cover furniture with plastic wrap and moving blankets. Overall I would use this service again keeping the above tips in mind. Lastly carefully scout the drop off location. It was a tight fit and while my landlord OK'd the truck drop off, I did not appreciate how much space the truck and cab would take up.

    The online quote is misleading at best and predatory at worst. It's not an estimate; it's a lie…read more The quote will be at least $1,000 less than the actual cost. When selecting the desired footage, do not select an even number. You are required to install a bulkhead, but the footholds for it are every two feet (5', 7', 9', etc.). If you set your quote at 8' and pack your belongings up to 8', you will have to install the bulkhead at the 9' mark and then be charged an extra $123. You can find a better company to accommodate your move, I promise you. The only reason people end up using U-Pack is because they lied about the quote. Whatever your quote is, add $1000 to it and expect it to be even higher than that at the end of the day. To say this company is dishonest and shady would be the understatement of the year. Shame on them, and shame on me for falling into their trap.

    Prime Storage - selfstorage - Updated May 2026

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