The storage and facility is nice and safe. Allison is super cool. However the customer service sucks big. Also the online payment thing never works right. You have to physically go in to pay your bill I guess. It worked the first time but now it doesn't When you call the customer service number it is a joke. They don't ever have an answer. The only reason I tolerate this business is because of Allison. She is the only one who knows what the heck is going on. read more