Nicest storage facility in Leland by far!! Great rates and…read morevery user friendly!! The facility itself has great curb appeal and looks amazing, very well kept up!

I have a Class A unit. My wife and I are going on a 6 week tour of Europe and we wanted to store…read morethe rig rather than leave it at the house. Number one concern: security. I called and one of the owners picked up the phone. I grilled the poor guy. This place has more cameras and sensors than Fort Knox! If you need to get in at night, just call so they know you are coming. Really great talking with Eric. Very friendly. I had no qualms about leaving the RV with Powered Storage. I especially liked the automatic vertical gate. The wife doesn't have to jump out to push buttons.

From the first interaction to the last, everything was difficult with this company. They were…read moredisorganized, lost paperwork multiple times, the employees do not know what customer service is, when the issue is escalated to the district manager a guy named Adam he is equally rude and Does nothing to correct any issues or problems that came up. We rented spots in a gated unit, we were never told the gates were broken and had been that way with no repair date insight. My vehicle was vandalized, instead of addressing that, they wanted to charge me more fees. What a horrible company.

POOR CUSTOMER SERVICE; EMPLOYEE LIED ABOUT GIVING ME A DISCOUNT; DISCOUNTS WERE FALSLEY ADVERTISED;…read moreUNITS ARE NOT THE ADVERTISED SIZE; UNIT WAS BROKEN INTO IN LESS THAN 10 DAYS AND MANGEMENT NEVER CONTACTED ME AS AGREED First, IT TOOK OVER AN HOUR TO GET A UNIT EVEN THOUGH I RENTED AND COMPLETED PAPERWORK ONLINE. The main issue: NOT ALL UNITS ARE NOT THE ADVERTISED SIZE! My 14-foot vehicle would not fit into the 10 x 15 (@ $163/mo) unit I reserved because the unit was more like 9.5 x 13.25 - and yes, I measured it! We even tried multiple 10 x 15 units and each one was smaller than 10 x 15. When asked about this, I was told I would need to get a bigger more expensive unit, a 10 x 20. I asked if I could get the 10 x 20 unit at the 10 x 15 rate and was told no. So, I had to rent a 10 x 20 unit for over $200 a month to store something which fits in a 10 x 15 unit! I then asked if I could get the first month free instead of 1/2 off first month's rent. The employee told me he would give me my first month free; this wasn't offered online, but they were advertising first month free on the sign out front. However, when it came time to settle up, I caught on that I wasn't actually receiving the first month free. When I brought this up: THE EMPLOYEE GOT UPSET WITH ME BECAUSE I CAUGHT HIM IN A LIE! I was then told the first month free offer did not apply to the unit size I was needing. When I pointed out that isn't what the sign says, there was no response. THE SIGN ADVERTISED A DISCOUNT THEY WOULDN'T GIVE ME. (Interestingly: They have since updated and corrected the sign.) I was a bit frustrated as I had no time to find another facility or to speak with management about my issues. I also didn't have time to spend 30 minutes going back to the facility because: THE EMPLOYEE FORGOT TO GIVE ME MY DRIVER'S LICENSE BACK! Ugh. I promised myself I would share my experience with management another day. Well, that opportunity rang when a Sheriff's Deputy called me. MY UNIT WAS BROKEN INTO LESS THAN 10 DAYS AFTER RENTING. I had to take time away from work to go inspect my unit; thankfully everything was ok. I was told the suspects were targeting a specific unit and that I was likely not at risk of theft; however, I've included a picture of the fence which I believe people have broken in through - looks like its been repaired more than a few times and made me a bit nervous after seeing it. While I was inspecting the contents of my storage unit, I met a woman who said she is the manager. I shared my rental experience and concerns with her, and she assured me that she would speak with her owner or manager and would be in touch. THE MANAGER NEVER CALLED ME AS SHE SAID SHE WOULD. I then began looking for another storage option as paying over $200/mo is unreasonable when I need a 10 x 15. After I was able to locate another storage option, I moved out and called to cancel my unit. I was asked about my experience and shared my story again. The manager took my call and spoke to me. I confirmed we had spoken and she apologized for not calling me as she said she would. She acknowledged that the marketing sign was misleading and said it had been corrected and that they are aware not all units measure to the advertised size and are working to address this. I was offered refunds, but it was too little too late. I realize life happens and I'm not calling people out by name, but after the issues I experienced and shared, coupled with no response from management, I felt the need to move my business elsewhere and share my experience.

This is a great new storage facility with 24/7 access. Connie and Tom Athey are the owners and are…read morevery supportive. Great location and great services.

From the owner: Our goal at Beach Bum Storage is to provide you and your loved ones with safe, affordable storage…read morethat fits your needs and keeps your items safe. In this rapidly growing community, we have all the shapes and sizes you’re looking for at competitive prices. Beach Bum Storage is conveniently located making dropping off or picking up your belongings easier. Our customer service sets us apart! Come see us today, or visit our website!

The guys at A A Storage in Porter's Neck are absolutely fabulous! Before I even moved down to the…read morearea, I called and spoke with Andrew. He was exceptionally personable and helped me decide which storage facility would be best for my needs. I let him know the date I would be coming to the area and to please make sure to have a climate controlled facility available to me. He did as promised. When I arrived Andrew was ready to lend a hand in helping my friend and I unload our truck. During the process, my friend fell ill, and Courtney the other employee at the storage facility made sure to come out with several bottles of cold water and help Andrew with getting all of my belongings out of our moving truck. I was extremely impressed with how well they packed the storage unit and took such care with my personal items. I have been back several times to the storage facility and each time I'm here the guys are always ready to lend a hand if I need it. I can't say enough positive things about my experience here and I will recommend A A Storage in Porter's Neck to everyone needing a place to store their stuff.

Comparing to other storages in the area, AA Self Storage was the best price for a temperature…read morecontrolled unit. Gail at the front desk was very responsive and helpful with the sign up process. They have extended hours so never had an issue accessing our items. Complimentary flat beds were available for ease of bringing things from the car to our unit.

As a client of the business for over 6 years, I find it to be price gouging!! It has increased its…read moreprices every 6 months causing my family stress trying to keep up with the price increases. We have 2 units and we are a military family. We've had to go in both units and clean them and throw away items due to the RATS DROPPINGS. They never said anything to us about the RATS. I Feel they should honor the families that has been loyal to them over the years. After receiving another letter of the prices going up another $75.00 we are forced to find another place with comparable price that doesn't go up in prices every 6 month.

I have been a customer for over a year and I would not choose any other! The service is always kind…read moreand friendly. They send you payment reminders which are extremely helpful! Paying is so simple, and they offer different options to make payment. I feel that my stuff is safe and secure with the gated entrance and security.

So far so great, the asst manager was very helpful as was the manager. Highly recommend.read more

Tina is so kind and thoughtful. I couldnt stress how amazing this place is…read more 1. Storage units + value I shopped around for non climate controlled place and this place had the best value. I visited before signing the lease and the space is clean and not rusty. We ended up renting 2 units bc of our complicated moving situation. 2. Access + security Personalized codes and cameras everywhere. I was glad to hear that they have cameras everywhere (I'm sure this is standard) and the fact that they track who comes in and out. 3. Tina She deserves her own category. She was very kind and assuring on the phone. Then, in person, she warmed us with her genuinely good heart. On the day of our move, she was there to offer us water and other equipment just in case we needed it. She stood by to see if we needed another unit because we just wasn't sure how space we would need. Excellent location, if you're stationed at camp lejeune.

A WONDERFUL self-storage business with friendly and helpful staff; frequent communication; clean…read moreand well-lit facilities; customer perks (like garbage dumpster access); good drainage; and reasonable prices. Additionally, there is security at each access point, which is a really nice feature... Just this week, the company celebrated with a "Customer Appreciation Day!" Highly recommended.

From the owner: Self storage units: climate controlled and non-climate controlled. Open storage for RV's, campers,…read moretrailers, and boats.