I'm giving this rating solely based on my customer service experience. I first reached out to…read moreAwning Florida on July 02. After more then 20 text messages and a couple of emails showing the site plans for the sun sails and awning I wanted Rey finally decided to come out on August 14. We discussed the location of the sun sails / awning, I asked him if he was going to measure (which he didn't, he didn't even come with a tape measure) and he responded "no I got it" then proceeded to leave. I was like do you 'do you have any brochures, samples, drawings, sketches I could see?' and he said "no" Not that it matters because I will not use this company but as of Sept 01 he hasn't sent me any quote/email. Very poor customer service which only tells me he probably isn't reliable.

They reinstalled the fabric to the awning framework at my house. They were fast & reliable. I would…read morehighly recommend using them.

Amazing group of people to work with. Julio was the best. My water heater broke and they made sure…read moremy floor was completely dry constantly checking for moisture. And once they started laying the floor they did it very quick and the work was perfect. They are also very reasonably priced. Turned a very stressful situation into a great experience. I recommend 10/10!

Honestly, Select 1 Restoration was amazing. We had an A/C pipe leak that went into our floors and…read morewalls. They did the mold removal part which involved breaking the walls basically and the other processes. Once it was confirmed the mold was gone, we hired them again to rebuild the walls and such. There wasn't any delay in scheduling nor completing the job. During the work, I would always get a text letting me know they were 10 or 30 min away. Everyone we spoke and interacted with were polite and professional. They were very patient with all my questions and very clear with their explanations of the process. I would highly recommend them and use them in the future again, but I really hope I never have a leak or mold in my house again lol.

Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.

after being in a really rough situation with my place, these were the guys to call! Edgardo had…read morehis team out in no time. Jairo was great to work with. helpful in explaining the process and moving everything along smoothly. the entire team was very professional and most of all, clean. i would recommend them times 10!

single mom here! from Miami! and a new (first time) homeowner!…read more I'm SO HAPPY to have found and connected with RELIABLE and TRUSTWORTHY people! having recently discovered that I am super reactive to mold, I decided to have my new home inspected for mold. A fellow Miami mom from a FB group posted about this company and highly recommended them, so I reached out. Edgar responded immediately and scheduled a FREE inspection for the following day. He came over with one of his team members and checked out my home. He gave me some new homeowner tips too which I super appreciate as a new homeowner! Being a remediation company, OTM wasn't able to test for mold in the rooms we suspected could be an issue. So he connected me to another company, MOLD ASSESSMENT SERVICES (check out my review for them too) that helped me out just as good! After results were in that there was in fact mold in these areas, OTM came back and serviced my home - while I was out of town! I have to mention that because the fact that I could trust someone with my new home while I was out of town is a BIG THING!! for me anyway! Not only did we have to remove mold and sanitize the entire home, we also had to replace the drywall and paint the ceiling AND get the air ducts and A/C unit cleaned - so much I know!!! The A/C company that came out was SO FLOW AC - check out my review for them too!! Thankfully Edgar had a contact for everything that had to get done and scheduled it all to be done before I arrived back home - so APPRECIATED!! He was the lead on the project and stayed in touch with me the entire time. Sent me updates along with pictures of the process everyday! EVERYONE that was involved in getting my home back to a healthy and safe place to live in did an AWESOME JOB! I am so impressed by and GRATEFUL for Edgar, OTM & their willingness to help me and my family! THANK YOU!!!

Excellent, prompt service. Quality awnings at an extremely reasonable price. I would highly…read morerecommend this company to everyone. It was a pleasure doing business with Mr. Morales.

When my godmother had to be put in the hospital her house got filled with mold. Mold avengers were…read moreso supportive throughout this whole process, walking me through details and helping me understand the process. The service they provided was spectacular, and they did everything so quick. I would highly recommend to anyone going through something similar.

I had mold on ceiling from a roof leak. The mold adven. Came in and clean it right up. Very…read moreefficient and on time. Flexible with my schedule. Thank you.

Based on this experience, I do not recommend using Gil's Design in Miami. This was one of the most…read moreunprofessional companies I have worked with. The company failed to provide a delivery schedule, attempted to impose excessive storage fees without proper notice, and demonstrated poor organization throughout the process. Deliveries were scheduled same-day, merchandise arrived incomplete, and there was no clear communication regarding outstanding items. Despite one order being paid in full in October, the company was still unable to confirm a delivery date by late December. The owner's communication was unprofessional and rude, and she insisted on charging over $2,000 in storage fees, even though the correct balance invoice was only submitted the day before and the contract allows a five-day payment period. Based on this experience, I do not recommend using this vendor.

Hello, I work in interiors and I want to share a personal…read moreexperience I recently had with Darcy from Gils Design Upholstery. We brought in a chaise from the 1980s, foam completely worn out, fabric ripped - in dire need of some TLC. We purchased a beautiful Pierre Frey fabric for reupholstery and asked that GDU reupholster it with the same design, but to add a skirt. We were promised a completion date of Dec 2025. It was delivered in late January 2026 and to our surprise, it had been redesigned - new seams, added panels - a different chaise! And they charged an arm and a leg! To add insult to injury, when I approached them about it - politely - and asked what can be done to rectify it, Darcy responded asking if I wanted to change anything because she would gladly send me an estimate. They even slyly tried to keep the extra yardage of the fabric that I had ordered - which is truly a crime with Pierre Frey!!!!! This is a disgrace of a business.

All pro was amazing from beginning to end. Their customer service is unparalleled and their work is…read moreimpeccable. My claim process was a breeze! Great experience, I would recommend to everyone!

I contacted All Pro Restoration Services about a leak and water damage to my ceiling. They came out…read morethe next day, inspected the issue, and recommended a different provider because I didn't need their level of services. I'm very impressed with their honesty and would feel 100% comfortable working with them in the future.