I'm giving this rating solely based on my customer service experience. I first reached out to Awning Florida on July 02. After more then 20 text messages and a couple of emails showing the site plans for the sun sails and awning I wanted Rey finally decided to come out on August 14.
We discussed the location of the sun sails / awning, I asked him if he was going to measure (which he didn't, he didn't even come with a tape measure) and he responded "no I got it" then proceeded to leave.
I was like do you 'do you have any brochures, samples, drawings, sketches I could see?' and he said "no"
Not that it matters because I will not use this company but as of Sept 01 he hasn't sent me any quote/email.
Very poor customer service which only tells me he probably isn't reliable. read more