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Sentara Advanced Imaging Center

2.5 (2 reviews)
Open • 7:00 am - 5:30 pm

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4 years ago

Helpful 5
Thanks 0
Love this 4
Oh no 0

10 months ago

no ever answers the phone, return calls from messaging. never have I had to take over 2 weeks to reach the imaging center.

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MRI & CT Greenbrier - Waiting room

MRI & CT Greenbrier

2.5(33 reviews)
1.1 mi
Certified professionals
Available by appointment

I had a fantastic experience with the scheduling department. Lisa was very eager to get my issues…read moreresolved. I was having difficulty getting my mri and ct scheduled for some unknown reason. Lisa was extremely helpful calling me several times and making sure I was able to get scheduled. Lisa was such a breath of fresh air, someone who actually does their job effectively and efficiently.

Horrible experience. My PCP scheduled me a CT Calcium scan (an in and out procedure). Yet, it took…read moretwo months to finally get the appointment. I was advised there were no available appointments in Virginia Beach, that I'd have to go to the S. Chesapeake office (half hour away). I needed to take the late morning off from work since my day begins at 6a and ends at 5p (take off 8:15-10:30). The CT office informed me that I could not exercise, eat, or have any caffeine; no big deal, even though I wake up daily around 3am and hit the gym. Basically, no coffee, ok--easily done. I was told the earliest they had was at 9:15. I left my house in VB at 8:30, arrived early (9:05) and filled out the paperwork in less than 5 minutes. Several people came in after me, but were all seen before me, probably because they only had X-rays and did not need a CT scan? No problem. However, I heard two people in front of me say they had a 10:00 appointment (so, why do they go first? I had a 9:15?). Anyway, I patiently waited ten more minutes, and no one said anything to me. I watched as they cycled patients through the waiting room like an ER, except for me. By 10:15, I finally got up and asked, "What's taking so long. I've been here for an hour." Ten minutes later, I was told that since the office is connected to an Urgent Care, they have first priority for the equipment, and I would need to wait longer. They had no idea how long it might be? Really? As in all day? Hours? Not being able to continue to wait since I had an 11:00 work appointment (which I missed because of their incompetence). Thankfully, I was refunded and forced to schedule another appointment. But, I did miss out on a half day's work! Warning: do not got to the Hanbury MRI Ct Diagnostics if you need a CT or MRI, even if they give you an appointment, it's first come, first serve.

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Sentara Advanced Imaging Center - diagnosticimaging - Updated May 2026

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