I had a fantastic experience with the scheduling department. Lisa was very eager to get my issues…read moreresolved. I was having difficulty getting my mri and ct scheduled for some unknown reason. Lisa was extremely helpful calling me several times and making sure I was able to get scheduled. Lisa was such a breath of fresh air, someone who actually does their job effectively and efficiently.

Horrible experience. My PCP scheduled me a CT Calcium scan (an in and out procedure). Yet, it took…read moretwo months to finally get the appointment. I was advised there were no available appointments in Virginia Beach, that I'd have to go to the S. Chesapeake office (half hour away). I needed to take the late morning off from work since my day begins at 6a and ends at 5p (take off 8:15-10:30). The CT office informed me that I could not exercise, eat, or have any caffeine; no big deal, even though I wake up daily around 3am and hit the gym. Basically, no coffee, ok--easily done. I was told the earliest they had was at 9:15. I left my house in VB at 8:30, arrived early (9:05) and filled out the paperwork in less than 5 minutes. Several people came in after me, but were all seen before me, probably because they only had X-rays and did not need a CT scan? No problem. However, I heard two people in front of me say they had a 10:00 appointment (so, why do they go first? I had a 9:15?). Anyway, I patiently waited ten more minutes, and no one said anything to me. I watched as they cycled patients through the waiting room like an ER, except for me. By 10:15, I finally got up and asked, "What's taking so long. I've been here for an hour." Ten minutes later, I was told that since the office is connected to an Urgent Care, they have first priority for the equipment, and I would need to wait longer. They had no idea how long it might be? Really? As in all day? Hours? Not being able to continue to wait since I had an 11:00 work appointment (which I missed because of their incompetence). Thankfully, I was refunded and forced to schedule another appointment. But, I did miss out on a half day's work! Warning: do not got to the Hanbury MRI Ct Diagnostics if you need a CT or MRI, even if they give you an appointment, it's first come, first serve.

Who knew an Advanced Imaging Center, including a Blood Work Lab, was in this building? Not me…read more My Cardiologist, who sees patients at Fort Norfolk Medical Plaza & this Sentara Building in Chesapeake, regularly sends me for Blood Work. I've always gone to Sentara Leigh, which I prefer to any other Lab. Last week I saw his Nurse Practitioner, who also ordered Blood Work. She told me, much to my surprise, I could just go downstairs & get it done now. I found the Advanced Imaging Center at the back of the building, down a long hall. So I'm not surprised that I had never seen it. Walk in to a large waiting room that was almost empty. I'm sure that I must have come in close to closing time. The one thing I didn't like was having to check in on a computer touch screen. My mind went in the direction of who might have touched it with what germs. When you're on strong immunosuppressants, germs are a frightening thing. It seems that it would have been just as easy to walk to the employee at the empty counter. But everyone was helpful & friendly. I apologized to the Lab Technician that I had worn a long sleeved top that wouldn't push up. I had not been aware that there was a Sentara Lab in the facility. She said she could use my hand. That wasn't a problem for me since I have all my infusions in my hand. She took the blood, put several strips of medical tape over cotton on my hand & sent me on my way. It was really nice to get more covering than a bandaid. Stopping at the door I took advantage of the hand sanitizer on the wall. Walking to the car I thought the hand sanitizer must have gotten really liquid. I then felt the bandage coming off my hand on one side. It wasn't until I got in the car & commented to my friend who drove me that it felt like the bandage was coming off. We both looked at my hand. It wasn't hand sanitizer. It was blood pouring out of my hand & dripping on my clothes. My friend said I had to go back in. I agreed & really hoped they hadn't locked the door. As I walked in, dripping blood, the person behind the counter jumped up & exclaimed something that I don't remember. I heard someone in the back say, "I heard. I'm coming." It was my Lab Technician. She knew just what to do. She took my friend & I to her lab, sent me to a sink & had me soap my hands over and over again. That finally stopped the bleeding. She bandaged my entire hand as if it had suffered a trauma. The helpful lady even gave advice as to what to use to get the blood from my clothing. I felt safe & well taken care of. And no, I don't feel the excess bleeding was because of my Lab Technician. I suspect a new drug I'm taking. This was the first "stick" since I started it. I was very impressed with the way the Advanced Imaging Center took care of me at a time when they must have been closing for the day. The location is in the Sentara building on Volvo Parkway. Exit I-64 towards Greenbrier. Take a right on Volvo. The building sits back from the road on the east side. Once inside the building, go straight down the first floor hall until you dead end into the Advanced Imaging Center. Don't expect the results to show up on MyChart until the next day, since I'm pretty certain it must be sent to a hospital for processing. But if you are seeing a physician whose office is in the same building, it sure beats going to a hospital the next day. And they were really nice & caring to me.

no ever answers the phone, return calls from messaging. never have I had to take over 2 weeks to…read morereach the imaging center.

I needed a number of x-rays done. From my initial contact to havening the x-rays done was hassle…read morefree. Extremely friendly staff. The were patient with me, answered my questions, and explained everything to me. They treated me like a person instead of just an insurance payment coming through the door. Thank you very much, I would recommend this location for any and all imaging needs. Thank you guys

Very clean office area. The staff was very nice. I was in and out. Would recommend this…read morelocation to anyone needing an MRI.

Who knew that there was an Advanced Imaging Center in the Sentara Brock Cancer Center? Certainly…read morenot me. One Registration & large waiting area also include a Breast Center, Diagnostic Center & Lab. How surprised I was when Central Scheduling offered that location as the next available appointment. The time was also perfect. It was early evening when both the parking lot & the waiting room were almost completely empty. Although the arrival time was quoted as 30 prior to the testing, I was taken back pretty quickly, The technicians in the MRI room couldn't have been nicer. After noticing that I had no clothing with metal, I was allowed to have the procedure in my street clothes rather than a hospital gown. They were careful to assure that I was OK on the table with my bad back. First a pillow was placed under my knee. Then at my request they placed another one under my back. My head was secured in an open faced chamber so it wouldn't move. Next they offered little ear stoppers & headphones. After asking my choice of music (70's) they began playing a tune that wasn't to my liking. I was asked to name a group I liked (Eagles) & a new playlist began. I was happily singing along with the music until I looked up & saw two wide eyed faces staring down at me. My response was "I guess you don't want me to sing along." Both faces emphatically shook their heads NO. The machine was wonderful. You could barely hear the usual MRI sounds. One setting even felt like you were getting a back massage. The hardest thing was controlling my strong urge to sing along with the music. When the MRI was completed a technician helped me get off the table & I went on my way. The location is quite convenient. The Sentara Brock Cancer Center is a part of the ever expanding Sentara Leigh campus. It's the gorgeous building sitting on Virginia Beach Boulevard just to the east of the new Sentara Orthopedic Surgery Center. Both buildings have their own parking & also share a parking garage. Located on the southeast corner of the intersection of Kempsville Road & Virginia Beach Boulevard, entrance & exit is possible from either street. My experience & care was so good that I scheduled my follow-up CatScan at that Imaging Center. An added benefit is that appointments are available sooner than most Sentara facilities. I think most people, like me, don't know that there is a center in the building. So it's not requested as often. This is a facility I would highly recommend, from check in to exit. It's beautiful, clean, convenient & filled with friendly & helpful employees.

I came here last week for my first ever mammogram and didn't even realize this was here on the…read morefirst floor of the Brock Cancer Center but it's nice that it is here so you can do everything in one place! It's right by the elevators and it's huge, with two entrances and a huge intake and waiting area. It runs like a well-oiled machine. First you check-in, then someone calls you over to verify all your info and appointment, and then they take you back for your MRI or Mammogram or advanced cat scan, etc. I ended up having to come back the very next day for more imaging so I was here twice and both times were quick and pleasant. All the staff were wonderful. You're given a gown, lock your things in a locker, and will be called back when they're ready to do your imaging. Both days, different staff, all super professional and nice and calming. I was able to easily and quickly get my results and hop upstairs to have my follow-up appointment one of the days with my physician who already had the results. Boom! Hopefully, I can start getting my MRIs here too and won't have to go to separate places anymore. Win, win.

After two visits I'm impressed enough to provide a full 5 stars. My satisfaction is with the doctor…read moreand his entire office staff. Located behind the Chesapeake Medical Regional Center Hospital. Signage is excellent for the building. They have a surface lot that seems adequate. Be mindful of physician parking, there are signs. The lot was tidy. In the front they have a covered pull through for drop off. Appointments were handled in a timely fashion. Specialist are well known for taking months, maybe I was lucky in securing a date in two weeks. They utilize electronic reminders on email and text. The lobby walk in clean as I entered. However, it is noticeably dated. The elevator operated and I took it to the second floor. The doctors waiting room had adequate seating and was tidy. Check-in efficient and wait short to first see nurse than Dr. Snider. Great exam and the doctors bed side manner fantastic! Both visits were consistently great on efficiency. I would recommend this office.

From the owner: We provide sleep studies and treatment for patients with migraines, Parkinson's disease, multiple…read moresclerosis and complications from stroke. Our Neurovascular Center offers the latest and most effective treatments for acute stroke and cerebrovascular disease.

Had this appointment months back so this review is long overdue…read more When you enter the building, the entire lobby is a waiting area, with tranquil greenery in the center. The checkin staff was very welcoming and friendly even when it's early morning appointment! The locker room and the CT/MRI rooms were very clean. The rest of the staff and technicians were professional and made me feel comfortable. The great thing about this center is that they not only send the CT/MRI results to your doctor but they also give you a CD with the images to take with you.

MRI CT diagnostic is the worst place I've ever had testing done. Staff was cold. Very unfriendly…read moreenvironment. Do not recommend this place in Virginia Beach Virginia horrible.

Took my grandmother here last week for an MRI. The front desk receptionist wasn't the most…read morepleasant. She was just blah and to the point. When she got a personal call, on the other hand, she was extremely loud and unprofessional, laughing/cackling at the top of her lungs with numerous patients waiting. The other staff were nice to my grandmother and very patient. She didn't want to get this test done as is, so they took the time to make her comfortable. They have a coffee/cocoa and cracker area which is nice. The saltine crackers were super stale though. Guess it wasn't meant for me to have. Lol. The waiting area was pretty clean & there is a tv to keep us entertained while waiting. Not so bad.

I've been here twice for routine MRI screenings. I could've sworn last year I left a review and…read morenow it's like this place has been deleted and re-appeared. Anyway - the ladies are very nice and it's efficient. No one really wants to have advanced screening and MRI testing done but if it has to be done it's nice if the people are pleasant and kind to you and everyone is competent and good at their jobs. Last year when I had my annual breast MRI - they used a needle that hurt my arm/vein because it was too big. So this year I informed the nurse that since I'm very petite I wanted them to try to use the smallest needle the had so it wouldn't hurt my arm the entire time I was in the MRI machine. She found a smaller one and very adeptly started the IV. Someone else was finishing up their MRI so she pulled the privacy curtain and got me some blankets for my legs and feet so I wasn't cold and bundled me up like a baby. She talked to me for a good 5-10 minutes easily while we waited and we made pleasant conversation. She was very personable and friendly and put me at ease. Once I went into the room for the breast MRI I opened my gown - laid on the table with my boobs over the boob holes and they covered me again with blankets so I wouldn't get cold and connected the contrast dye to my IV. They gave me a call button in case I started to freak out or had a reaction to the dye and I was off to the races for me 20-45 minute MRI scan. It wasn't as bad this time as last time because I had asked my doctor to give me something for nerves so I was relaxed prior to the screening. I think I may have fallen asleep after the first 5-10 minutes. It seemed like it was over fairly quickly. All in all - they do a good job here and they're kind to me when no one really wants to be there to begin with. So, although I dread it, their efficient and well-run center makes it a bit less of a bad thing.

Horrible place . Waiting 2 hrs for mri . Staff tried to say appt was later than what they had just…read moreconfirmed 3 days earlier. Basically wanted me to know it was my fault if there was a problem . Girl who called me on Saturday said she didn't say what I know she said . Ridiculous just trying to make sure she didn't get blamed. I will tell every one I know yo go to Jennings center .

Had an appointment with my doctor last Friday am who ordered a STAT CT. They called that afternoon…read morewith an appointment the following Wednesday. In my experience, working for many years in healthcare, that's pretty darn STAT. I was in at the requested time of 8:10 for an 8:40 am scan. They had a young man performing Covid screenings at the entrance and I was immediately checked in and taken back not 5 minutes later. I was out the door before my appointment time. I've never been registered and scanned in less than 20 minutes for anything, ever! I was completely impressed. I have been here previously for walk-in (ie. first come, first served) lab work and there was a bit of a wait at lunch time, which I expected. The registrar who took my info and got me checked in was polite, friendly and efficient. I highly recommend this Sentara location for diagnostics!