Our appointment was for 9:30; signed in at 9:22; not called back for scan until 10:37! Definitely…read moreunsatisfactory customer service.

I have 2 Specialists in this Complex. I see Dr. Shah for hand issues and Dr. Diaz for foot care…read more There are 2 other Specialists that have check in, in the same large and very spacious lobby. Parking is plentiful with a good amount of handicap spots.

Centara Careplex in Chesapeake consists of two buildings on the east side of Volvo Parkway, just…read moresouth of its intersection with Volvo. In the two building complex you'll find just about any (if not all) of Sentara's Medical practices. Most Sentara specialists practice at more than one, but not all, locations. So you may not find your favorite doctor at this medical complex. The location isn't convenient for me. But it's the only place my Sentara Foot Surgeon practices. My Sentara Cardiologist also practices at both this Medical Center & one on the Sentara Norfolk General Campus. I normally see him at the closer Norfolk location. But if I can get a quicker appointment, I have gone to his office in Chesapeake. The office personnel at all the practices I've seen at the Careplex have been friendly & pleasant. The availability of care from most types of specialists is quite convenient for those who live in Chesapeake and SW Virginia Beach. A Sentara Physical Therapy Center is located in the Careplex. There are also non Sentara practices in the center, including both Pediatrics & Family Practice. Both buildings are meticulously maintained & have large parking lots. Handicapped parking spaces are located near the entrance to each building. Shopping & eateries are in close proximity.

Amanda Ryan is the best. Literally saved me from a cancer my previous doctor told me to ignore…read more "Its just a lymph node". 10/10 would not pick anyone else.

Doesn't work with furlough government employees. Be prepared to pay full bill upfront.read more

I am an employee benefits insurance broker administering numerous group health programs with AvMed…read morein the state of Florida. Sentara Healthcare recently purchased Avmed, and the service experience has been a disaster. They have disconnected clients from auto-pay without notice to later present them a huge bill and a notice of cancellation. Clients have requested help with employee terminations or new enrollments, and Sentara has brushed them off, telling them to resolve their issues via the unfriendly Sentara Group portal. Clients perceive a sense of apathy from Sentara Healthcare.

I had a 15 minute ultra sound for ovary pain. The bill was $2600. $1400 of that was for someone to…read moreread the ultrasound. Absolute rape!! I asked to go to a different provider and my doctor said I could not because they won't accept ultrasounds from anywhere else. I called a head of time to find out price but they told me they could give a price ahead if time only after service. Obviously when someone is concerned about cancer, they need to have testing...sentará knows this and takes advantage. I refuse to go there again, and because of this I'll be leaving my primary doctor as well.

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

I had a surgery done earlier today at Chesapeake Regional. My care team was AMAZING. I walked into…read morethe building really nervous but the anesthesiologist, my surgeon and the nurses made me feel so at home and relaxed in both pre and post op. They let me take my time getting up to leave as I have POTS and mixed with dizziness from anesthesia wasn't fun but they took such amazing care of me and I can't thank them enough! The only rude person I came across was at check in downstairs there was a younger woman who was tall and thin who was extremely rude to us but literally everyone else we talked to were BEYOND kind! If I have to have surgery again I hope it's at Chesapeake!!! Thank you all again for a successful surgery and recovery!!

This is not my first visit to AFC Urgent Care, and every time I leave very satisfied. Everything is…read morewell-organized, fast, and professional. The staff is polite, friendly, and treats each patient with respect. What I especially appreciate is the calm and welcoming atmosphere. Many people feel anxious when visiting a doctor, but here you're surrounded by care and attention -- and the anxiety quickly fades. Everything is explained clearly and patiently, without rushing or a cold, clinical approach. It's truly valuable when medical help comes not only with knowledge but also with genuine kindness. Thank you to the AFC team for your professionalism and care!

From the owner: AFC Chesapeake is a state-of-the-art urgent care center open seven days a week, and no appointment…read moreis needed to access our services. We can treat you for a variety of nonlife-threatening illnesses and injuries. We are also available for everyday medical services, such as flu shots or physicals. We proudly serve all of our neighbors in Chesapeake, South Norfolk, Alexandria, Greenbrier East, and Greenbrier West.