i think sensible sun is awesome....everyone from the owner down is very cool...love barbie....great…read moreplace...you guys rock!!!!!!

Something isn't right with this business. My credit card continues to get charged even though I pay…read moreby the month. I had stopped going as the girl behind the desk during the day is so nasty and lies about the packages and bitches constantly about the owners. I had a small spot on my arm that got horribly infected until I stopped going there.

They are so respectful and they actually care about you as a person, not as a dollar sign. They are…read morethe reason I wanted to work for them. the staff is ALWAYS there to help you for ALL your tanning needs! I learned a lot just by asking questions as I was going there to tan, and I was NEVER judged for "stupid" questions! if anyone wants to tan but don't know much about it, I honestly would recommend coming here. Your feel like a family coming to tan and relax.

Pura Machine is outdated and leaves drips! Rob V is confident his sunless tanning works but see…read morephoto for yourself! Rob, you could have easily refunded my money but your ego got in the way.

Wonderful Staff/Place! Always friendly and clean, very helpful and I get great coupon discounts.read more

Owner is wonderful, very knowledgeable to help with your spray tan experience…read more Very clean and inviting.

Stopped in two days in a row while visiting from California. I wanted to love this place in a 5…read morestar way because the place is extremely clean and they use really good equipment. The staff is incredibly friendly and knowledgeable in helping you understand the functions of the very different beds they have. However, it is EXTREMELY overpriced. Although I did not join a monthly membership (being from out of the area) my first time cost me $34. I did purchase a packet of bronzer but even so, that's still steep. The following day, it cost me $38.50... and I did not purchase any packets because I had some left from the prior day. I'm not sure how they calculate their cost per tan but the service price is very steep. If I lived locally I'd probably find another spot to tan.

This location cares more about their numbers than customer experience…read more I tried transferring my active Austin, TX PBT membership to this location because they could never find my account each time I came in with their database & would let other customers ahead of me. Instead of letting me transfer stores like a franchise should they were forcing me to set up a new membership with a cc & treating me as they were doing me a favor to use their location as if I wasn't already a paying member. To sign up for the same benefits I had in TX would be exponentially higher needing to also sign up for a wellness program. Understandable the Lancaster store doesn't have identical machines but they would not honor the wellness benefits I had with my long term membership or even discuss including something comparable. New membership with less value when I simply needed to transfer PBT locations? Sign up again for automatic draft? No thank you. I spoke with the owner of the PBT Lancaster but she was unwilling to discuss a negotiation or acknowledge the frustration of loss of benefits. I googled, as a consumer, how using franchises benefit us. Franchises are suppose to be ensuring the CUSTOMER receives the same level of quality & service regardless of the location. Epic fail. Was a member since 2019. I need to feel like I can trust a company to treat me fairly to trust them with automatic payments. This location lost my trust when they didn't respect my membership moving from another state so I canceled my membership. This review comes after speaking with the owner. Don't let their response fool you. The owner was given the opportunity to right the wrong before I made this review.

I've been going to Solar Sun since 90s. In my opinion there is NO BETTER, SAFER, AND FRIENDLIER…read moreplace to tan. I love the beds the staff and the beautiful tan I get. Solar Sun is the cleanest tanning salon with most knowledgeable staff. Solar Sun is truly the place to go for all your tanning needs!!!

From the owner: Williamsport’s Premier Sun Spa. 2019 2020 2021, 2022 and 2024 readers choice best tanning salon…read morewinner! We offer hybrid tanning, traditional UV tanning verse of pro with rapid Norvel solutions infrared sauna pod with LED poly red light therapy and teeth whitening. We have been open since 1989 and continue to bring you the cleanest most educated friendly environment we are known for With a 4.9 rating on Google and a 5.0 rating on Facebook.

I had a year membership Very clean…read moreNice front staff. I was happy with my bed The ultra for 10 min lay down- Never looked golden Well worth it

I went in January 2020, hadn't been there for a year b/c of some medication I was on. I said I…read morehadn't been there in a long time but I should still have some sessions left. The person at the counter looked up my name and said you had 3 but they expired last week. If you would've come in last week you could've used them. I said really, okay, well I am not going to buy a new package since I just lost 3 sessions that I paid for. I left and went home and looked at the FAQ and it says packages never expire. I then emailed them and no response or phone call. Below is directly from their website. Do my sessions / packages ever expire? There are no time dates or expiry dates on packages or sessions purchased. They are there until you use them. A little customer service goes a long way. I bought 5 sessions, 3 expired. Do you think I will be back and how many people do you think I've told this story too? I've been going there since 2004, will find a new place.

Ive been a customer for a long time but don't always feel the most welcome when I come in. I came…read morein to tan and there was clearly a line, which is no issue, but I received zero recognition from the owner and sat there for a little bit. i eventually got up and left because I wasn't sure how long I'd be waiting, and there was no comment at all. It was like I was never there