I am extremely upset about the new spray tan machine. Everyone is great but the spray tan machine…read moreis, in my opinion, is worse than the older machine we had. I pay roughly $160 a month which includes the light stim and sauna but I go there more for the spray tanning. A lot of people go to this store so why aren't we able to get a better machine that covers you totally. Please make modifications or I just may have to cancel all of the services.

Unfortunately, they are often closed during business hours. If you need to have reduced hours…read morethrough due to staffing post reduced hours. It's not that hard. But when no one can predict when they can, or can't use the service that they pay for it's unacceptable The salon clearly needs management that will show up. Today was the fourth time this month that the salon has been closed when I've tried to go between 5 and 6 PM. Unacceptable. On a positive note, when you do get in the beds are always clean, bulbs are strong and give a great tan. I will be canceling my membership and trying one of the five star salons.

Other than the prices (which is normal for this market) I love this place! They recently got a new…read morediamond bed that I tried in the york location about a year ago. This new bed is SO cool, it's an open concept which I love so the UV lights aren't close to my face which typically burns me. I had been tanning for months, then couldn't afford the monthly but was tanning at planet fitness. Then last week I went and used the diamonds and I saw such great results right after! Expensive for one time or monthly but it really is the best bed! All locations should get this one!!

Spray tan that not only went on uneven, but many spots were very inconsistent. The parts that did…read moreactually get tanned, lasted not even 24 hours. My daughter requested a refund and was told moisture and PH levels and hormones are factors. Other establishments' spray tans didn't turn out like this. She was offered a complimentary spray tan and was denied a refund. Unacceptable. 5/18/26 update: Update they wrote they want to speak with us about our unacceptable service at their business , yet never reached out after asking us to provide a phone number...buyer beware!

They are so respectful and they actually care about you as a person, not as a dollar sign. They are…read morethe reason I wanted to work for them. the staff is ALWAYS there to help you for ALL your tanning needs! I learned a lot just by asking questions as I was going there to tan, and I was NEVER judged for "stupid" questions! if anyone wants to tan but don't know much about it, I honestly would recommend coming here. Your feel like a family coming to tan and relax.

Pura Machine is outdated and leaves drips! Rob V is confident his sunless tanning works but see…read morephoto for yourself! Rob, you could have easily refunded my money but your ego got in the way.

This is my second review because it's been three years since I've been here for a haircut. Desiree…read moreis the BEST!! My last haircut was done at a "chain" because I was working, and never had time to schedule a haircut, so I would just walk in whenever I had the time. Well, my last haircut totally messed up my hair. I came to Desiree to see if she could "fix" this, and YES, she did an amazing job! I love my new haircut! I am now retired, so I have time to schedule hair appointments, and I will continue to come to Desiree for my hair care.

I started going to tropical tanning when they first opened and yes there are dozens of places that…read moreyou can get your nails done but, Marley is phenomenal and has so much talent so if I would get my nails done she's the go to girl for me,as far as eyebrow waxing I have ALWAYS loved Des doing them,as far as getting my hair done Sierra has made my hair feel& look so much healthier & the tanning beds I love hands down are the one thing that really makes me feel better about myself!! Everytime I go in it's a warm environment filled with beautiful, talented woman that strive for the best always!! I highly recommend going to any of the girls they each have their own skill u can't find other places n the goal to make woman & men feel more confident and pampered is shown by the passion for each customer!!

This location cares more about their numbers than customer experience…read more I tried transferring my active Austin, TX PBT membership to this location because they could never find my account each time I came in with their database & would let other customers ahead of me. Instead of letting me transfer stores like a franchise should they were forcing me to set up a new membership with a cc & treating me as they were doing me a favor to use their location as if I wasn't already a paying member. To sign up for the same benefits I had in TX would be exponentially higher needing to also sign up for a wellness program. Understandable the Lancaster store doesn't have identical machines but they would not honor the wellness benefits I had with my long term membership or even discuss including something comparable. New membership with less value when I simply needed to transfer PBT locations? Sign up again for automatic draft? No thank you. I spoke with the owner of the PBT Lancaster but she was unwilling to discuss a negotiation or acknowledge the frustration of loss of benefits. I googled, as a consumer, how using franchises benefit us. Franchises are suppose to be ensuring the CUSTOMER receives the same level of quality & service regardless of the location. Epic fail. Was a member since 2019. I need to feel like I can trust a company to treat me fairly to trust them with automatic payments. This location lost my trust when they didn't respect my membership moving from another state so I canceled my membership. This review comes after speaking with the owner. Don't let their response fool you. The owner was given the opportunity to right the wrong before I made this review.

Paige & Eden were amazing very exceptional service I had and issue which was quickly resolved they…read morewere hard at work the entire time. Very Clean location and I'm extremely happy with my results. Highly Recommend

I've been going to Solar Sun since 90s. In my opinion there is NO BETTER, SAFER, AND FRIENDLIER…read moreplace to tan. I love the beds the staff and the beautiful tan I get. Solar Sun is the cleanest tanning salon with most knowledgeable staff. Solar Sun is truly the place to go for all your tanning needs!!!

From the owner: Williamsport’s Premier Sun Spa. 2019 2020 2021, 2022 and 2024 readers choice best tanning salon…read morewinner! We offer hybrid tanning, traditional UV tanning verse of pro with rapid Norvel solutions infrared sauna pod with LED poly red light therapy and teeth whitening. We have been open since 1989 and continue to bring you the cleanest most educated friendly environment we are known for With a 4.9 rating on Google and a 5.0 rating on Facebook.

Wonderful Staff/Place! Always friendly and clean, very helpful and I get great coupon discounts.read more

Owner is wonderful, very knowledgeable to help with your spray tan experience…read more Very clean and inviting.

So great! A great location and option A for a great tan :) Nice employees gorgeous spot check it…read moreout good prices too a+