I left BLEEDING before my pedicure was complete because the tech clipped my toe nail too short. I shrieked, startled with pain. Despite my reaction, the tech did not apologize but instead told me "this is what you asked for!" I went to check out and the Manager/(owner?) did not get up from her chair but said "you do not need to pay" but I asked to speak with her regardless. She walked to the desk and I explained what happen, suggesting that the correct thing to do is for the tech to offer an apology, not argue. But the tech returned and said "this is what you asked!" I replied "I did not ask for you to make me bleed". And the tech stormed away. The manager offered an apology. I will not be returning. read more

Sensation Nails & Spa - Bleeding toe - Nail Salons Near Me - Billings, Montana

Most things were unclean and not sanitary imo and the nail tech did a good job on my nails and were friendly but I had scuffed and bloody cuticles after they were done it was a little too rushed. Pretty painful would not recommend sorry. read more

Sensation Nails & Spa - Nail Salons Near Me - Billings, Montana

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I always get beautiful nails, they help you pick colors and the nail art is great. I enjoy all of the staff. CC did my nails today and she was amazing!! read more

Sensation Nails & Spa - Nail Salons Near Me - Billings, Montana

Got a infection in my toes after getting a pedicure here. I did not want a pedicure originally. I came in for a eyebrow wax and got ralked into a pedicure. The chick who originally did it did't finish the job. The yelled and screamed at me after I said I would not pay for the pedicure unless it was finished. She ended up following me out to my vehicle and her boss had to get in the middle and finish my pedicure and then apologize. The chick who originally did my pedicure will come into places I'm working from time to time and give me dirty looks and gossip allabout me with her husband. The place use to be good and has gone down hill majorly. I ended up on antibiotic after getting a pedicure here and have the Dr. Notes to prove it. read more

Great customer service. Very friendly & a good manicure and pedicure. My go to place for both !!

Service was horrible. My nail tech forgot to turn on her light and continued to yell at me for it.

Had an appointment- they kept taking walk ins. My feet sat in water for about 40 min before they serviced my toes. I chose the most expensive package - didn't matter. What mattered was getting as many people in read more

BEST NAIL SALON IN TOWN ive been a regular client at Sensation since they first opened and i can't say enough positive things about them. It is extremely clean, classy, and professional. All of the nail artists who work there are all friendly, experienced and also very talented. A person would be in good hands and well taken care of with anyone at Sensation. Tracy (owner) is absolutely fantastic! Not only does she do really beautiful work, but she does it all while making everyone who comes in feel comfortable, and running her salon seemingly effortlessly. (Not to mention she always looks gorgeous while doing it!) She is a BOSS!! Q is also one hundred percent awesome! He makes my ugly hairstylist hands AND feet look like Ive never worked a day in my life Added bonus: they even stay that way in between appointments, which has never been the case at any other nail salon. After a mani/pedi with Q, I actually can say I feel like I have pretty hands and feet for the first time in my entire life! Absolute perfectio. makes me feel like I have pretty hands/feet for the first time in my entire life! Highly recommended Sensation Nail! read more

Been going to them to get toes and nails done for a few months. The service has gone downhill each time I go. The owner is great but she has one lady worker that does pedicures so awful that she draws blood plus NEVER trims cuticles. I've been 'assigned' this person twice and will not give her a 3rd chance. The nail techs are a hit and miss - mostly miss with gel applied very thick, cuticles not tidied up, etc. If you ask for them to clean it up, they do a little then are finished - even though the job is subpar. They charge the same as other salons so adios to this very poorly run salon. read more

I absolutely love the people here. Emma is my go-to tech. She does a fab job on my gel manis and regular pedis. The best part is that most of the times I call she has openings the same day. I am not always able to schedule things far in advance so that's a great benefit for me. Their prices are great also - if I'm going to splurge on myself I don't need to go completely over the deep end! I want to keep coming back y'know. read more

so overpriced for this quality. to be fair I'm very picky, but for $70, this is too much wrong. from afar they are okay, but upclose they're not. my nails have bubbles, and tilted sideways (and I know that I have crooked nails, but professionals make them look straight) and they are kind of oddly shaped. she barely looked at my reference picture and did something completely different without asking. I think she got sick of me asking for her to make them shorter, because at one point she just quit showing me. She was super unprofessional, she stopped in the middle of my hand to play on her phone for a minute and took a call and did not speak to me the whole time. i spent $70 on mediocre chrome nails that she didn't even put chrome on the whole nail. she shaved my cuticles off and make me bleed twice, it was painful in such a sensitive spot. super disappointed. read more

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no one was willing to help me. I was pointed to a computer to check-in. No one was welcoming or warm. So I will never go there again.

When I got here I signed in for my 12 o'clock appointment. They took me back right away and started doing gel when I asked for acrylic nails. After I informed the guy that he wasn't doing what I asked he said yes he was doing the picture. I told him I wanted acrylic and made my appointment for acrylic. He then made me talk to another lady and I sat for over an hour. While sitting there was also 6 other people waiting for their 12 o'clock appointment and there wasn't even 6 workers. I asked for different colored tips on a short square acrylic and this is what I got. Very disappointed. read more

Sensation Nails & Spa - Nail Salons Near Me - Billings, Montana

This was a wonderful experience the people here were so friendly and they did such a great job we really left feeling very relaxed yeah massage was good and they get our massage and they did the our massage when we got the manicure. read more

Giving it two stars because they at least did a great massage on my pedicure. Aside from not being very friendly, and rushing me through it all... the lady didn't even finish my manicure because someone came in who wanted a pedicure. No lotion after the polish, no hand massage, no cleaning up my nails from polish she got all over my fingers... nothing. My nails look worse than when I came in. My cuticles look dry and terrible. The lady who did my pedicure did a fine job - like I said, great massage... but when the colors in the "color match" did not even remotely match my gel nail color, she became frustrated when I wanted to look for another color to match them better, and then didn't even remove the first coat of polish she had put on from the color that didn't match!! She just put a new color on top which made them look even worse. This place is horrible. I thought maybe she was rushing on my polish because she had an appointment or something, but no... she walked me over to the dryer to walk herself right back to the couch to sit and read and eat. So annoyed. Not to mention this place is expensive!! Will never come back. read more

Sensation Nails & Spa - Paint was all over. Such a terrible job. - Nail Salons Near Me - Billings, Montana

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Visiting my daughter and we wanted a pedicure. This was the worst pedicure I have ever had and complete waste of $45. Very little massage, no heated towels, did not trim my cuticles. I hope Billings has other salons that one can go to. read more

Don't go here!!! it was the worst manicure I have ever received. And they DO NOT sanitize the tools.. BAD NEWS

This place ranked number 1 as the worst pedicure I have ever received and a complete waste of my $30. Firstly, I went to go choose a nail polish and the tech told me no, I had to use the gel polish book. I told her I did not want gel on my toes and she said to use the book anyways. Then I went to sit in the massage chair which was obviously not clean and had numerous smear marks on it from previous users. She had me sit down and dip my feet into the lukewarm water. I also noticed the cleaning tools she had chosen were not sanitized appropriately. I picked my color and she immediately started my pedicure after about 3 minutes from which my feet had been in the water. Her work consisted of a light scrubbing of my feet, a 10 second file, a light buff on the top of my nails, and followed by paint. This took all of 10 minutes as she did not cut my nails, file them appropriately, clean up the cuticles, clean underneath my nails, or massage lotion onto my feet/calves. I was severely disappointed and bothered by lack of service especially for the price I paid. Do not go here and let this place steal your money. read more

I went here to get a manicure and pedicure right before my wedding. I had a gift certificate for the pedicure and then did a gel manicure. I think I paid $30 for the manicure (plus the expected tip, so $40 total). Serious waste. The pedicure was alright, but the polish wasn't dry two hours later. So I had lumpy nails for my wedding and honeymoon. My wedding was kind of out in the boonies (this is Montana after all) so I had no opportunity to go get it fixed anywhere and didn't realize how bad it was until I was two hours away from Billings. The manicure was slightly better but the gels became weirdly discolored after a few days. Not only that, but the woman who did it was incredibly unfriendly and didn't seem to give a crap that this was my wedding manicure, and didn't try to do a good job. I asked my photographer to not take any pictures of my hands as a result. I will never go here again. read more

I had gotten my nails done a number of times here, but recently a nail broke 3 days after getting it done. (no big deal to me) I called in to get it fixed and they told me to come in. I they came in and they were very rude. I asked how long the wait would be (I had work in an hour & a half) & then went to sit down. I then realized they were whispering and laughing between them and their clients about me. Im not one to complain but it was very unprofessional considering their work was poor and I asked a simple question. read more

The guy that did my pedicure was not very friendly and extremely rough with my pedicure. He used the "cheese grater" on my feet and was pretty aggressive. I kept pulling my feet back and thought he would understand that he needed to scale back the intensity. He was so rough that the tool slipped from his hand and slammed into my ankle. When I was paying he charged my $40 and when I questioned the price because on the wall it said $30 he said that was for a basic pedicure and he didn't do the basic. He went to the back and brought out a "menu" with different pedicure options and prices. He pointed out the pedicure he gave me and said $40. I said I was never given an option to choose and he basically said oh well. This was my first and last time here. read more

I have been getting pedicures for over 20 years, all over the USA...hands DOWN the BEST pedicure I have EVER had! Priced just right too. I highly recommend this place! read more

Horrible place. from Bismarck ND! I went there to get a Pedicure. My chair had a huge hole in the back so could not get a massage or lean back to relax. The lamps were all dead so they couldn't dry my toes. No discount or even an apology !! read more

HEADED TO THE HOSPITAL AFTER SIMPLY WANTING A SPA DAY. I left this place with nothing but DISAPPOINTMENT & GUSHING BLOOD. I was scheduled for a pedicure and a new set due to the last ones they put on weren't lasting. After receiving a cold water, no massage $90 pedicure and my toes looking nothing like how I wanted them to, even after showing them a picture I expressed, I was very disappointed and not happy with the way they came out. I was ignored, and told to go sit at a nail station. After waiting 15 minutes the nail tech came up and started to remove my set, she was aggressive and was hurting me off the bat. I expressed that I was being hurt, and if she could be less rough. I was ignored, three minutes later, the tip of my finger is missing, blood everywhere and I'm in an extreme amount of pain. Her reaching to put nail glue on my missing finger tip, I insisted that she did not do that.. her response was " doctors do". I'm at a nail salon, not the doctors office and I don't think you qualify to give Dr. advice!! About five minutes later, the blood had not stopped, my whole hand went numb after she applied the nail glue on my missing finger tip. She has the nerve to say" I can't look at all this blood it's going to make me pass out". When I'm the one sitting there in pain with blood rushing out of me, & you're gonna pass out?? WOW!! Expressing that I am in too much pain to continue to work on my nails. I cried my way to the register, and a few workers came up and harassed me. I paid for the awful $90 pedicure and got the heck out of there!! NEVER WILL MY FAMILY OR FRIENDS GO BACK and I hope you don't take the risk either. shame on you women in sensation nails and spa! read more

Visiting from out of state, nothing to do because of the rain so got a mani pedi and the man who did it was amazing! Great conversation and attention to detail. Will be back if I'm ever in Billings again. read more

Visiting my sister in town with my wife here in Billings MT. I can't stand my wife kept complaining about her nails broken while we traveled. So I took her to the place called Sensation Nails, surprising that small nails shop like this have a very nice services and pretty nice technique for nails and pedicures. My wife and I are very please with their service and recommend other people come and check out this place when they have a chance. Absolutely no regret . Thanks to Tracy and all the staffs , my wife was very happy and that made our trip more remember. read more

Sensation Nails & Spa - Very impressed - Nail Salons Near Me - Billings, Montana

We called at 9 am for appointment and were told to come at 1pm. We arrive on time (5 min early) to pick nail colors and were told to go sit on a couch and they started service on another couple. We walked out, there isn't a reason to make an appointment if walking in trumps those who plan their day around and scheduled visit. read more

I've frequented Sensation Nails many times. Usually the service is wonderful and I'm pleased with the results. Hands down, the person to ask for is Anna. She is amazing! I schedule my pedicures with her. Today I took my daughter and granddaughter to get pedicures and a manicure so it was not practical to ask for Anna. There are new employees and many seem disinterested and bored with their jobs. My manicure today was subpar. A streak of blue from a tainted bottle of top coat discolored one of my nails. Another nail had a dust string embedded in the top coat and a couple of nails had bubbles in the polish. I left the salon, sat in my car and stared at my hands. I decided that I wasn't happy to have spent $200 to receive an awful manicure. I went back to the salon and showed the owner. She said they would fix it then. I told her I had to leave and that I'd like to come back next week. She said to come tomorrow. I told her I couldn't because we were having family portraits done and that I wouldn't be back to town until next week. She scoffed and said that my nails would be grown out by then. I asked for a credit. She said to come next week. Poor customer service. I won't go back. read more

I went in to Sensations a few times to get my nails done. There are a few nice ladies there but the manager Tracy is always Very Rude to me! So I finally quit going there & I have found a Nail Technician that does a Awesome Job @ Ivory & doesn't refuse to do my nails...guess Tracy doesn't like money‍ read more

Miss my California prices $$$$. But when in Rome do as. LOL Nice place. Clean. Pleasant read more

I've been getting my nails done by Tracy since 2011 and I will never go anywhere else! She is very talented and creative with her nail designes that turn heads!! read more

Sensation Nails & Spa - Nail Salons Near Me - Billings, Montana

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I took my 3 young girls - ages 4-4-7 in to get their nails polished while I get a much needed fill. We are not from Billings- we were head to Lewistown for a wedding that weekend. I chose Sensation Nails and Spa because it was in the area we stayed at and just hoping we could swing in and get on our way. Well the nail gods were in our favor that day! I could tell it was extremely busy when we walked in. The girls got their polished picked out and they got started on them right away! I waited around with them for a few minutes until who I assume is the owner came out behind his desk area to tell me to come sit. He started on my nails - I hadn't gotten the best fill the last time and always have issues with lifting due to working in water a lot. The gentleman did some extensive work on my nails. While he was working on my nails the girls got placed to sit under the setting lights. After a while a young gal assuming the lead nail technician took over. The ladies were very friendly and did great work. I am simple with my nails and usually do only dark colors but since they were wedding nails I chose a sparkling gold. Now some nail techs- if they are in a hurry or pushing time - which I know she was because while just about to the polish about 5 guests 2 women 3 children walked in - and let me tell you they were not waiting patiently like my 3 girls. Girl did 3 coats on my glitter polish! My nails have never looked better! I will definitely be waiting to fill next time I know we are headed out to big sky country! The girls and I were so happy with our nails! read more

Very unwelcoming, they rushed through their work, poor nail work for acrylics ( my nail was crooked and excess acrylic left under and around) and constantly spoke in a different language and laughed. Will not go back! read more

Wonderful pedicure and super sweet lady! Highly recommend!! Great products used and excellent massage. It was wonderful!

Amazing service!!! Very happy with Tracy and the fact that they keep their appointment times with their customers. Considering I'm indecisive.... She's always great at giving me options and helping me find something new for my nails. read more

This nail salon was THE WORST salon I have ever been to. They do not talk to you, they continuously talk and giggle amongst themselves in VIETNAMESE..talk about being RUDE!!! No eye contact, nothing. They asked me if the last nail tech I used was AMERICAN, when I said yes, they chatted in VIETNAMESE and laughed giving me the impression that they thought that THEIR work was far superior to anything an AMERICAN can do. I do not recommend this nail place, not what I would call a salon for all the money in the world. A very cold and unbecoming HOLE in the wall. The floors were very dirty too! ICK read more

( This is a yelp from my wife) Zero stars.... Had an appointment at 1030, received no acknowledgment when I came in the door. Sat down for 15 mins, was then signaled to my chair still not talked to and then soaked 15 minutes, finally left at 11:00when they reached for a nail light to finish gel nails on another customer. Will never return. read more

I hated the last time I went there! Horrible! The guy decided not to redo my nails but keep the white top and just go over it. After one day my real nail was showing through and it looked like I never got my nails done. Worst money I ever spent! On top of it, he was extremely weird and uncomfortable to talk to. By the end of it, he was asking me if I would cheat on my husband. read more

I love the pedicures!! The girls are all very happy & well dressed. They great you as soon as you come in. Make an appointment or you'll have to wait a few hours, yes it's that good. I always get a gel pedi $55. They use a exfoliating scrub, hot towels & cooling gel all before the massage. Those little extras really make the difference. The pedi area has 6 chairs, perfect size & nice atmosphere. read more

I walked in today for a pedicure thinking there was no way they would be able to accommodate me on a Saturday afternoon and was pleasantly surprised as they got me in immediately. I am a licensed manicurist from Washington state and have high expectations when it comes to sanitation and was so happy to find a clean, sanitary environment at Sensation. Tina was so friendly and thorough during my entire pedicure. I will definitely be frequenting this salon due to the treatment I received today.. read more