BEWARE I'm beyond…read moredisappointed with my experience at Precious Nail and Spa. I brought photos of an ombré fade into a soft white French tip and was told it was "no problem," but after 3.5+ hours it was clear the technician didn't know how to do it. Even after messing it up twice, he kept attempting it instead of being honest-wasting my time and leaving a bad result. The pedicure was awful: my toenails were cut way too short, I didn't get the polish color I chose, and the wax on my left foot was so hot it burned me. When I pulled away and said it was burning, he didn't apologize, just said, "Oh, that's too hot," and moved on. The pedicure also looked sloppy with leftover white polish around the edges. Then the nail service got worse-tool issues, constant hand repositioning, and when I said I didn't like the uneven, speckled look, he got dismissive, rolled his eyes, and walked away. I also scheduled and paid for a full manicure that was never done, yet | was still charged. I was there from 12:30 PM to 4:17 PM, left with nails | didn't ask for, a burned foot, and a $195 bill. No professionalism, no accountability, no customer care. Again the first picture is what I asked for and they were like. Oh yes, absolutely no problem messing it up two times and having speckled white spots all over my nails they had to redo it again and I just ended up with French tips. ‍

Went for manicure. Soaked nails before filing them, which is reverse order. Told her I didn't want…read moremy cuticles trimmed except for hangnails. She insisted. I again said no. Back and forth. I asked her to stop. She said then it wasn't worth painting with color. We agreed I was done, didn't need to pay, and I left.

In search of a last-minute pedicure, I decided to try a couple of things I haven't tried before:…read more The Yelp app for getting quotes and this salon. It worked better than I anticipated. VIP is a nice salon that does a good job of keeping the flow of customers moving. Although they do take walk-ins, best only to try that at non-peak hours. They even have Sunday appointments, but that's definitely an appointment only day. The ceiling lights are covered with screens that make it look like a sunny day with the cumulus clouds and a few stray butterflies on wire dangling in a couple of places. The window on the side have a screen with a beach scene. Both of these things lend VIP toward the sit-and-relax atmosphere. There are several different levels of manicures and pedicures available, depending on how far into the spa style you want to go. They're a nice group of people, will talk or not depending on you, but I've noticed a lean more towards the "no talk" during pedicures, but "let's chat" during manicures. Shellac and regular polish is available depending on how long you want the polish to last. They also offer some "natural" products as part of the mani or pedi.

I honestly was extremely disappointed with the service here. I came to get a quick last minute…read morepedicure, and it felt like they rushed my time there. The gentleman that started my pedicure was extremely rough with filing my nails and callus treatment- it was half complete. Then he left to do another customers nails and another lady came to finish my nails and even though she was kind, my actual nail polish was rushed and looks messy. I won't be back. $70 was way too expensive for a place that doesn't appreciate every customer.

I'm pretty picky when it comes to nail salons, and I can honestly say Elegance Nails is top tier…read more I've only been twice so far, but both visits were exceptional. The quality of their work is amazing, the customer service is truly next level, and they handle you with such care and attention to detail. My expectations for service are quite high, and they exceeded them each time. The salon is clean, welcoming, and everyone I've interacted with has been kind and professional. I always leave feeling relaxed and loving my nails. Highly recommend - this place is a gem!

My 1st appointment last month was wonderful. I decided to return just over a week ago for a gel…read morepolish manicure. By the 2nd day, the nail tips were chipping. I had booked an appointment but had to wait for walk-ins who didn't book. Disappointed because I know they can do good work.

Jun does such a great job. Quick, gentle, efficient, so pleasant to visit with. Always on time,…read morevery professional. She makes my sore old feet look 20 years younger. What a fete!

Got me in the same day I called and did a beautiful pedicure with leg and foot massage. Staff was…read morekind and professional. Not sure why the other reviews aren't higher.

Clean. Respectful. Very attentive and cordial. Very happy to…read morehave find this salon, after a couple of inattentive visits at two other salons...

From the owner: We offer: -men, women, and children’s haircuts -hair…read morecolor/fashion color -hair extensions -artificial nails, natural nail manicures and pedicures -specialty braiding on men, women, children

I'm not sure where all the negative reviews are coming from, but I had an exceptional experience…read morehere this past weekend with two girlfriends. The three of us were long overdue for pedicures and picked this place partially because it's one of the only ones open on Sundays in Billings. They got all 3 of us in right away. Nice comfortable massage chairs. I could see lots of attention to cleanliness of the basins, tools (sterilization of metal tools), etc. The overall feel of the place is a bit dingy, but the things that mattered were definitely clean. The nail technicians were very nice, and spent a lot of time on our pedicures!! Two of us chose their "Deluxe" which at first I thought was a touch on the pricey side at $55, but an hour and a half later my feet/legs had been scrubbed, scraped, massaged with hot stones, lotioned, paraffin dipped and hot-toweled. Well worth the price! The other of us got the next package up which was another $10 and included some funky extra moisturizing gel soak and an extra 5 minutes of massage. They also used fresh fruit in the massage and in the soaking water- I was shocked when I saw them bring out the freshly cut limes and oranges and incorporated them into the treatment. We were even offered champagne or wine, which we did not take them up on at this visit but are definitely planning on partaking the next visit, especially because they told us we could bring our own booze! They got pretty busy, and did a good job of not rushing through our pedicures to get to the next person. The nail techs were all very friendly and just the right amount of chatty and fun. We will absolutely be back!!

U nails which is also called LUX NAILS & SPA was one of the worst experiences I have had at a nail…read moresalon. I got my old set of nails taken off and asked for a new set to be put on. When I started with her the nail tech insisted on knowing where/who I went to for the old set I took off. She wouldn't stop asking me and I ended up lying so she would stop. The tools she used to take off my old set looked very dirty, nothing about this place seemed sanitary and I ended up changing my mind buy reluctantly getting a basic cuticle treatment instead. And still each file she took out was dirty and very used, the clippers as well. I asked her about sanitizing of there tools and she lied to my face saying they were brand new. They clearly were used probably within the last hour with no sanitation. The cuticle treatment was not done properly either but I just paid for it and left so I wasn't in that awkward feeling anymore. She charged 40$ for the cuticle treatment and 10 for the removal which is almost twice what I have paid before for those services to be done correctly. I'm never going back and I don't know how these people pass health inspections because all of the nail techs shared tools and didn't use gloves or wash their hands between the few clients I seen in there. I don't recommend anyone having services done at this salon.

This is by far THE MOST unprofessional and poorly run facility that I have EVER dealt with. This…read moreplace had the audacity to charge my bank twice for a gift card. Upon approaching the spa after their system charged me twice, the front desk attendant was very rude and said we'd need to take this matter up with our bank. The bank actually commented saying that this happens often with this business and reversed the second charge. This management then charged my bank AGAIN for a service I NEVER RECEIVED AND paid for twice. The one service/gift card that my spouse did redeem was less than desirable even requesting that customers book massages on weekdays and daytime hours ONLY. The spa experience was less than average as well. Please do NOT waste your time or risk your hard earned money being stolen from this horribly run facility. Their doors should be permanently closed!

This is a Beautiful space, very clean, polished & bright. The spa area is quiet cozy and peaceful-…read moreno detail. Every staff member I came in contact with was outstanding - I enjoyed a facial, massage and pedicure today and give everyone a 5 star review! I will absolutely return and will always recommend them Treat yourself today!!

I left BLEEDING before my pedicure was complete because the tech clipped my toe nail too short. I…read moreshrieked, startled with pain. Despite my reaction, the tech did not apologize but instead told me "this is what you asked for!" I went to check out and the Manager/(owner?) did not get up from her chair but said "you do not need to pay" but I asked to speak with her regardless. She walked to the desk and I explained what happen, suggesting that the correct thing to do is for the tech to offer an apology, not argue. But the tech returned and said "this is what you asked!" I replied "I did not ask for you to make me bleed". And the tech stormed away. The manager offered an apology. I will not be returning.

Most things were unclean and not sanitary imo and the nail tech did a good job on my nails and were…read morefriendly but I had scuffed and bloody cuticles after they were done it was a little too rushed. Pretty painful would not recommend sorry.

Amy is amazing! I had some special requests and I love the results! New color is so beautiful!!!read more

We booked our appointments well in advance, yet the salon still didn't have enough staff available…read moreto accommodate the three of us. Instead of providing the service we scheduled, my appointment felt rushed from beginning to end, as though they were simply trying to get through as many clients as possible. Because of that, the quality of the work suffered. To make matters worse, my gel polish started peeling the very next day. Gel nails are supposed to last at least a couple of weeks, so having them chip and peel almost immediately is completely unacceptable and shows a lack of care and attention to detail. The most concerning part of my experience was the lack of proper sanitation. The same nail tools were used on all three of us without being cleaned or disinfected between clients. Proper sanitation is one of the most basic responsibilities of any nail salon, and seeing tools reused without being sanitized raised serious concerns about hygiene and client safety. I left feeling like my time and money were wasted. I expected professional service, quality work, and basic cleanliness, but unfortunately, this salon failed on all three. I cannot recommend this business based on my experience, and I will not be returning.