Been coming here since they opened in 2013. Every single…read moreservice I've had , and I've had plenty have been well worth the money every time I have come here. I've been going to the nail salon for 30+ years. So I know what I'm talking about. My service today of the new Herbal Pedicure with added Neck and Shoulder Massage was FANTASTIC!!!!!! HIGHLY RECOMMEND THIS PLACE. 5 STARS!!!!!!!

I just moved to town and badly needed a pedicure. I walked on and they were able to take me right…read morein. The place was not fancy but very clean. Staff was all very friendly and the massage chairs were wonderful. Everything was clean and sanitized. Overall a great experience and my toes look good and my feet are happy. Will definitely come again. The best part was my pedicure was only $25

We went in for a pedicure today, and from the start my nail tech was clearly distracted by ongoing…read morepersonal issues. Because of this, she cut my toes, not once, but twice. She sprayed them with alcohol and acted like everything was fine, but it wasn't. My toes were bleeding, and the pedicure itself was mediocre at best because she was too busy dealing with other things to focus on her work. I understand that things happen, but if you are unable to focus on a client safely, someone else should step in. Before she ever came over, I specifically requested gel polish, was given the color book, and selected my number. Another tech relayed this information to her, and she acknowledged it. Despite this, she took several personal phone calls during my appointment and was clearly rushed and distracted, which is likely why I was cut in the first place. She then chose a completely different color than the one I picked and said she would add glitter. I was confused but initially assumed it was still gel. After waiting for the lamps that never came out, I realized she wasn't even applying gel at all. When I asked, she told me I had requested regular polish. I never did, not once. I haven't worn regular polish in years. At that point, I accepted the regular glitter polish simply because I was overwhelmed and close to tears. While sitting and waiting for it to dry (which it never properly did, regular glitter takes forever), I finally asked my husband to speak with a manager and requested that the polish just be removed so we could leave. It should also be noted that my husband's nail tech had to step away as well to help deal with the same personal situation involving my tech. When my tech returned with the manager, they began yelling at each other in front of me. She then aggressively removed the polish, while my toes were still freshly cut and bleeding. She offered to repaint them with gel, but I declined. My feet hurt, and I just wanted to leave and never come back. At checkout, the manager did not acknowledge any of my concerns, offered no apology, and still charged me full price. The only comment I received was, "We good now, right?" I again mentioned that my toes were bleeding and was ignored. I paid and walked out with bare, cut, and bleeding toes. I strongly suggest going somewhere else if you are looking for a safe, calm, and relaxing experience because this was absolutely not it.

I have been a few times now and recently took my granddaughter as well. She loved the little kid…read morespa seats! And the service is always great with no long waits!

awesome place! they did a great job on my nails ! very friendly . The place is super clean and niceread more

Was out of town visiting my son and DIL, me and her decided to go get our nails done while the guys…read moregolfed. We searched around and found this gem! Place was super cute and the service was excellent! If I didn't live 3 hours away this would def be my go to!

Very good technicians working here, and it's beautiful and big inside. My favorite since they…read moreopened.

I usually have a decent experience here but today was a disaster. QUI did my nails and had an…read moreattitude after correcting how on how I wanted MY nails that I was paying HER to do for ME. My initial design color selection she didn't seem to like; herself. She talked me out of it after showing me the colors together. The 2nd design she didn't replicate the photo like I wanted and she seemed to be come frustrated with me instructing her how I wanted them. In the end I gave up caring and I dislike my nails. After finishing she put an overload of oil on my cuticles and packed her thing up, and walked off without saying thank you. I had oil dripping from my fingers, trapped in the pedicure chair with a drink on one side, my shoes off my feet, and my purse on my side. Oil dripped onto my clothing and it was difficult to try loving my purse to open the sides to even get out the chair. So rude and disrespectful and for that I will never return to classy nails. If you want a creative modern or contemporary type design that looks easy, they can barely do that well. I guess they save the extraordinary nail techs for the real fancy nail designs.

I love this place! My dip nails last me almost 1 month, to…read morethe point that they don't chip and get in your hair. They do amazing. Lynn and Sandy also do an amazing job with my pedi/mani. Sandy is amazing with eyebrow wax, I 100% recommend her for that. Michael is an amazing host always making sure we're good, and making sure the kids get a slush or a lollipop. Overall best place in Royse City.

Family owned. Never rushed. True commitment to quality care, even if they are staying after hours…read morefor you. You can't go wrong here. They've done a fab job on my teens very specific request us and my pedis are top notch and super relaxing.

I love the nail boutique, they are very sanitary and has a professional staff!!! I HIGHLY RECOMMEND…read moreTHIS BOUTIQUE!!!!!

I recently came with my friend to get our nails done. I got builder gel on my real nails and my…read morefriend got a full set. Before coming, I had already shaped my nails to look the way I wanted (almond shape) and then did a simple design on just the ring nails. I understand that cost of goods are increasing so prices have increased but they wanted to charge me for my nail shape because since I got builder gel, they have to reshape them after and the almond shape costs extra. I was able to dispute the charge but I just don't understand why filing my nails is not part of the cost of the job. They're usually pretty nice and the space is clean.

Always 5 Star service. The vibe in here is great. Drinks are aplenty. We had appointments for…read morethree of us and they provided the service requested. Customer service and friendly people.

I've been going here for over a year. Everyone is friendly and professional. I get compliments on…read moremy nails all the time. Thank you, Jenny and Amy, (and everyone else at Zen Nails) for always making me look good!

I was charged devil.The price I was told. Everything is an additional price, including polishing…read moreyour nails that they put on. I was not informed of the additional costs and unknowingly ended up being charged double the cost I was told