Care was top notch, food was amazing for an institution. Unfortunately, I've experienced other…read morefacilities and hospitals where food was inedible, but my wife was able to join me and enjoy meals with me. Phys and Occupational therapists were attentive and helpful.

Some of the staff is exceptional such as the nursing director who was responsive to my family's…read moreconcerns. However, some staff was hostile, did not attend to my family member's hygiene or language needs. We were given 3 days discharge notice on a holiday weekend with no after care set up. We were also given a wrong diagnosis and the attending physician simply said "they don't have that, they never have" and no explanation or follow up was given. Nice place but don't let appearances fool you.

Water Tower Nursing and Homecare is the place to be they take the guess work out of planning and…read moremanaging care your love one needs care givers are very professional and attentive also very polite and friendly the management team is always ready to accommodate their clients needs and does an excellent job of overseeing care for their clients

Extremely happy with services provided by Water Tower Nursing and Home Care. Mark was so helpful…read moreand pleasant answering questions and guiding me thru the process of what services they provide in regards to having caregiver accompany me after surgery, and home care after surgery. Everything went perfect, I highly recommend them. My caregiver was right on time, took immediate charge from surgical recovery area, getting instructions from surgery nursing staff, to our transpiration back to my home. She was wonderful, very personable and polite and caring, was almost like having a good friend there with you and accompanying you home. Thank you again, and will definitely recommend and use in future should need arise.

checked in at 2 p m needing physical therapy after 3 days in the hospital…read more I had been told there was only a shared room available but a bathroom separated the sections; unlikely I would be bothered if the other person had the tv on (hate being in a place where the tv is blasting all day) No PT after my arrival. Now at 11 p m neighbor's TV is still blasting away in spite of my requests to turn it down or off. Staff gave me ear plugs. Don't expect to recover here

Five stars for the physical and occupational therapy; Five stars for the nurse's aides that do…read moreeverything from taking meal orders to helping patients with showers to calling maintenance to fix your cable. The doctor is almost never there and the nursing care can be very erratic. I can say that everyone, especially the admissions person, works extremely hard. These are tough jobs and people are here because they need help. That said, the administration is extremely young. I think they mean well, but there is a lack of consistency and communication. If you have a loved one staying here, you really need to stay on top of things and be a squeaky wheel, otherwise, certain things can fall through the cracks. Also, transportation off-site is not well managed. You should plan on making your own arrangements. Most people are friendly and helpful. But you do need to be proactive and ask for what you need. The accommodations are pretty nice and of course, the location is great. Food is also very decent.

At first glance this place is beyond amazing! Initially when my family and I was touring the place…read morethe staff said all of the right things. The place is gorgeous and modern. However that faded really fast. After my dad was admitted and he received a room his care started to slowly fade. If he pushes the nurses button sometimes it takes 45 minutes to and hour for a response. I know nothing is perfect but it's scary to wait so long, because what if he really needs emergency care? Although, the nurses casually discuss how they don't like their jobs I can still see hope in this place. I hope this is just a weird week. I know that we all have bad days.

Dreadful place. They couldn't care less. The nurses are not bad but the help is awful. There's no…read moremenu per se, so everybody gets the same food for breakfast, lunch and dinner. And if you want a late-night snack forget it. Kitchen is closed. Heaven help you if you need someone in a hurry. They give you a buzzer to press but you'll be waiting for sure so dont hold your breath. There's no privacy, you have e to share room with some stranger. DONT PUT YOUR LOVED ONES IN THAT PLACE UNLESS YOU WANT TO TORTURE THEM.

After trying a few agencies over the past couple years these guys were referred to me when mom got…read moredischarged from rehab. They are the best! The company is wonderful to work with, amazing caregivers and a wonderful support staff. Thank you Homewatch!

From the owner: Homewatch CareGivers of Chicago North believes good care promotes quality of life while seniors age…read morein place. We deliver the compassionate in-home care our clients need to complete day[1]to-day activities while maintaining their independence. Home caregiving, elder care, dementia care, and many other services are available 24/7. Call us today to learn more

Beth is the best! My husband and I worked with her just over five years ago to buy a condo…read moredowntown, and when we decided we wanted more space, she was the first person we reached out to. She came over to our condo to advise us on any pre-listing updates and review the upgrades we had made, sharing details on the current state of the market while we reviewed what we we were looking for. It took us about 5 months to find a house that we wanted to make an offer on, and during this time Beth was always available to answer questions, set up walk throughs, advise us and help us through the process of getting our new home under contract while listing the condo we owned. We ended up selling the condo for more than we listed at, thanks to the great photos, listing/networking and open houses that Beth and her team coordinated. We were able to close on both locations on the same day, a timeline that worked out perfectly for us. Beth was super helpful in coordinating everything, making sure things went smoothly. We love our new home and we are so grateful that we had her to support us throughout the whole process!

Nothing but GREAT to say! She found us the perfect lot to buy and build our new home and sold our…read moreold home in under a week! Then she got us the perfect rental to stay in while the new home was being completed. Beth helped stage out home for showings, recommend reasonable updates to give a fresh appearance, and made us feel like we were her best and most important client. Beth takes her job and performance to heart and is truly on top of her game!

I had a wonderful visit last month to the Think + Speak Lab on the 25th floor, to participate in a…read morecool brain research study! I think it is fabulous that inpatients of the AbilityLab participate in their therapy sessions right alongside the scientists and clinicians who are doing the research. It was fascinating to see, and to get to be a part of that research, if only for a day or two. The facility is world-renown and I have several friends who have been patients at the AbilityLab for intensive rehab, and had great outcomes and only positive things to say. My only mistake was that I accidentally parked in the wrong parking structure- so be sure to look for the correct signage and park only onsite if you want to get the parking validation discount ($15). Thankfully, the understanding manager of the parking structure next door was very kind when I explained that I accidentally parked in the wrong structure, and she approved that I could have the $15 fee instead of the $70 that I was going to be charged! So be sure to park in the correct location, or it could be a very costly visit!! Oh, and the cafeteria!!! Be sure to stop into the cafeteria for a great meal and the view!! Wow. I can't believe the view. There is a chef who prepares a hot meal and I was able to get take-away for my kid: a huge meal of ribs, mashed potatoes and green beans for just $12. Loved the salad bar, too. Very reasonable prices considering the location.

I came to Shirley Ryan Inpatient after a spine surgery. The inpatient program consists of 3 hours…read moreof therapy a day on weekdays and 1 hour of therapy on weekends. Outside of being in therapy sessions, I was bound to the bed or a chair. The only activity I have outside of the therapy sessions are meals and watching TV. There are occasional group socials. I spent two weeks in inpatient and I feel like I wasted too much time laying in bed or sitting down. They wanted me to stay for a third week but I refused further treatment and went home. I think the inpatient program is more appropriate for individuals who are immobile and live alone - you do get 24 hours of nursing assistance. If you have somebody at home who can assist you then I recommend going straight to day rehab which is 3 hours of intensive therapy and you get to go home and have more freedom of movement.

Best Home Care agency on the North Shore! The owner, Charmaine, has one of the biggest hearts in…read morethe industry. She cares so deeply for her those her team serves and for her caregivers as individuals. Over the past ten years her agency has consistently provided excellent home care as well as care inside of facilities. The dedication of her caregiving team has been amazing during the pandemic, constantly adjusting and adapting to meet the changing needs of the families. I highly recommend talking with Always Best Care North Shore if your loved one needs some additional support to maintain their independence and provide you peace of mind!

From the owner: Always Best Care provides seniors and their families with the expertise and care for their needs…read more We help people with specific needs maintain a safe, independent, and dignified lifestyle with in-home care, senior community referral services, and special care services.