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Elmhurst, IL

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Elmhurst Extended Care Center

3.0 (14 reviews)
Open • Open 24 hours

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Concord Plaza Retirement Community - Broken family heirloom.

Concord Plaza Retirement Community

2.9(10 reviews)
1.0 mi

Everything went well from the tour, the ease of the move-in and the kindness of people accepting a…read morenew resident. There's always a pushback when you need to move a love one, but I have a very good feeling about this one

The staff steal from the residents. Door was and is always locked and things go missing. If I am…read morethe only one with a key, then how does that happen? They raise the rent year over year, but the amenities stay the same and they treat the residents terrible. The food is below average, borderline prison food. The higher ups only call you when they need money. Super shallow. They clearly don't care about the residents and only see $$$. If you've ever seen Better Call Saul, this is Sandpiper Community, but IRL. If you have no other option to send your older loved ones to a retirement home, I guess go here. Otherwise GO ANYWHERE ELSE. This place is pure gutter trash. PS. They have cockroaches, ants, and flies both alive and dead, in here. I'd take pictures, but I don't want that disgustingness on my phone camera. PPS. Edit: As we are completing the move out process. Staff let themselves into the apartment WITHOUT providing notice and broke a hand crafted piece of woodworking that is over 100 years old. The staff are apathetic, rude, disrespectful, and do not care. Please save yourself and don't take your loved ones here. Residents smoke in the entryway. They smoke in the hallways and their rooms. The place reeks of pee and cigarettes.

Photos
Concord Plaza Retirement Community - Second picture.

Second picture.

Concord Plaza Retirement Community - "Clean" bathroom so dust ridden it's hard to breathe even with a mask on.

"Clean" bathroom so dust ridden it's hard to breathe even with a mask on.

Concord Plaza Retirement Community - This is what they consider a "clean" bathroom for the residents. Housekeeping allegedly comes once a week... yeah...

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This is what they consider a "clean" bathroom for the residents. Housekeeping allegedly comes once a week... yeah...

Sunrise at Fountain Square - Fountain Square sign December 11, 2016  Meyers Road Entrance

Sunrise at Fountain Square

4.0(2 reviews)
5.4 mi

I am all too familiar with retirement homes, assisted living facilities, nursing homes and other…read moreplaces the like. My husband has a family member staying at this facility and on Christmas day, I went for my first visit to this facility. The building and grounds are extremely well kept. When you walk in, it's like walking into a hotel. It's very clean and from what I understand the food is very good here. Each resident has their own apartment-type set up. A small kitchen area including a refrigerator, a full bathroom, a sleeping area and plenty of space for both a couch and even a small dining table if they wanted one. Its basically a studio apartment, a fancy studio apartment. The entire building is handicap accessible...which means nice wide doorways and hallways. Pets are allowed to visit. in fact, they encourage it! We brought our fur kid here which put several smiles on the residents and staff's faces! Each unit has a small showcase mounted outside the entrance where you can personalize your name and maybe put up a few photos if you'd like. This facility is top of the line. If I ever have to stay in an assisted living facility, this place would be my first choice!!

* Decent place, but READ THE 'FINE PRINT' points:…read more One of our relatives was here for 4 months before he passed away in December '14. OVERALL, the place is nice, accommodating, and more than adequate for his needs. Their care is very good and even a friendly dog on staff helps lift spirits of all who come to visit. :) However, upgrades in the following areas COULD GREATLY IMPROVE THINGS here for its elderly citizens and their families. - Carpeting throughout needs - at minimum - a professional cleaning. ESPECIALLY IN THE INDIVIDUAL ROOMS. Most of the carpeting throughout is old, stained, and matted down. In our relative's room, carpet is pretty dirty - and looks as if it has never been cleaned. This was like that before he moved in. - Parking lot BEHIND THE FACILITY IS NOT elderly or handicapped-oriented. There are walkways that are 'sloped' to a point where somebody with a walker can easily lose their balance and fall, and the reverse will make it hard for them to walk back to the premesis. There are also NO "ramp ways" and everything is curbed (we looked). So, somebody in a wheel-chair or even a walker who is not steady will at minimum need assistance getting to and from their cars parked back here, or even if they are just taking a casual walk. - While the staff and service is commendable, improvements can be made. Clothes are supposed to be picked up and washed on "Friday's", but several times we were told they were understaffed or did not have enough help, and our relative's clothes were instead picked up on Saturday's. Other times, garbage cans are not picked up (this is supposed to be daily). Clothes are supposed to be folded or re-hung, and his are usually not. Assistants are also supposed to help with bathing for certain residents, but they tend not to "report" or "push the issue" with residents either (kinda like "if the residents don't ask us for help, we won't ask them if they need help") - even though that is their job if the family requests it. Our relative was supposed to receive help with showers "every Friday", and thus far, we have reason to believe he has not had help with even one shower. We have also seen many residents that could use OBVIOUS help getting to and from the dining area - perhaps having an assistant pushing their wheelchair - or - helping them get to and from their cars (kinda like a valet service) when needed. We have seen some residents literally "tippy-toeing" their wheelchairs alone from their rooms to the elevator, and then to the meal area, and it takes them a half hour to go about 300 feet. Come on - give them a hand! While not major issues, considering a resident is paying near $3700 a month and upwards for "assisted living" - this should all be done impeccably. Not every resident can just up and walk to their cars unassisted, considering most are in walkers or even wheelchairs, and especially given what I described above with the parking lot structure. - Nitpicking - but the microwave upstairs on the 2nd floor dining area is FILTHY inside. Dirty, full of hair! It looks as if it has NEVER been cleaned out. Very distasteful, and unsanitary to the residents to boot. - BE WEARY OF HOW THEY BILL YOU and "HIDDEN PRICING". The establishment bills you "by the month for 30 days." BUT READ CAREFULLY. You may ask - well what about the 7 months that have 31 days. You guessed it - you are billed an extra $130 for that extra day - which equals an ADDITIONAL $900 a year. You may also ask - well, what about February where there are only 28 or 29 days at best. You are still paying for the full "30 days" for February, even though February does not have 30 days. You would think they would apply those 2-3 days less in February to off-set a few of the other months that have 31 days, but they do not. KNOW YOUR PRICING. In my opinion, this is both sneaky and uncalled for. They should just have "one set rate for the month." (* There is also a $2500 "move-in fee." Some assisted living places have a fee, others do not. This labeled as such is misleading, because you would think this 'move in fee' would include the cost to pay movers to "move your stuff in" - but it does not - that cost will be separate on your dime. What this fee is really for is unknown, but primarily, it just seems to be a 'money-making fee'). Lastly - this place has a hard time returning phone calls and even emails. Several times my family has placed important calls to certain individuals in management, needing a return call. Return calls either took 'several days', and other calls went completely un-returned. At best, this is dis-concerning and SHOULD NOT happen given this place's supposed reputation and prices. I can still recommend checking this place out - it may suit your relative's needs - but just know your stuff and heed the agenda I described above. Still a solid 3 stars, but the place could easily be 4 or even 5 stars if the above nuances could be fixed or adjusted.

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Sunrise at Fountain Square
Sunrise at Fountain Square

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The Grove - Call light. Connected to a light switch with a piece of cord

The Grove

2.8(11 reviews)
1.3 mi

The Grove of Elmhurst has been the home of our son who has Huntington's Disease for the past two…read moreyears. We cannot say enough positive things about the facility, it's staff and Legacy Healthcare who had just acquired it when our son arrived. They have high standards. The range of services they provide from short term rehab and pulmonary care to care for long term patients like our adult son was excellent. The professionalism of the staff was beyond compare. But the thing that impressed us the most was the loving, personal attention they gave him. Everyone from the administration beginning with Renee, how paper work and insurance were handled, Bisma and Suli in social services to Tiffany, Kyipa, Vikki, Gwen & Brenda and others of the nursing staff all the way to Vika the head dietician and the rest of the the kitchen staff were spectacular! Tim S.

I give this place an F++. Im still here for rehab after a spinal surgery and spinal fusion. It is…read moreout of date. The call button is a piece of wire connected to a light switch!! The food is horrible!! You don't get a selection of what you want. The quality of care is hit or miss. Some cna and nurse are good and some don't know what they are doing!! I DO NOT recommend this place at all. AVOID at all costs. The only reason we picked this one is because my husband could walk here. Because we don't have the money for Ubers and we don't have a car...

Photos
The Grove - My walker

My walker

The Grove - I think a hot dog

I think a hot dog

The Grove - Room, Elm Brook HealthCare & Rehabilitation Centre

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Room, Elm Brook HealthCare & Rehabilitation Centre

Elmhurst Extended Care Center - retirement_homes - Updated October 2026

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