Have been a resident at Park Place for 7 years and have been very…read more pleased with the experience. Very safe, well managed environment. Sometimes I feel like I am living in a resort.

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

I cannot thank the entire staff enough at The Roosevelt for the wonderful hospitality, support ,…read moreand care they showed during my father's move in process. Every single employee from the valet attendant, the receptionist, the sales team, the nurses, doctor , care team, aides, move in staff and the Director of the facility were amazing. The service is top notch, the amenities are first rate and the environment is beyond amazing. I highly recommend this community for your family members. Words cannot express my family's gratitude.

Although the community is being totally updated, I had an oppressive to view 2 units on the…read moreindependent floors. Fabulous! Our salesperson, Bill Hinckley, was knowledgeable and a good listener. It has moved up to #1 and, trust me, I have looked at more than a dozen places. S Duffy

Wisdom Eldercare provided caretaker services to my wife and myself. for a period of three plus…read moremonths at the end of my wife's battle with Lewy Body Dementia. At the end of this period my wife had became consumed by fear and anxiety, becoming combative and defiant in many ways. Kaneisha (along with Khamari and others) were timely, and so patient and generous in their dealings with my wife Ingrid during this challenging time. Their kindness was so valuable at a most difficult time. The CEO, Gina, was very professional, responsive and compassionate during the whole process - from her initial visit to us at a rehab center to the kind and caring words after my wife had passed away. Their overall service was excellent. I would not hesitate to recommend them.

Highly recommend Wisdom Eldercare for anyone seeking extra support for their loved one. Gina was…read morequick to respond to my outreach, sensitive to our family's needs, and extremely informative. She offers a great network of experienced caregivers and her service is very communicative and reliable.

Lexington? We love Lexington. Sad there's only the one left. Shoutout Marina in the office. And the…read morerest, thanks kindly. Yall took good care of my Grandma when she moved in, and that's a big thanks for that.

From the owner: Lexington Square in Lombard is now Prairie Path. The path ahead can be just as meaningful as the…read moreone before it. Inspired by the nearby Prairie Path, once a railroad line and now a peaceful community space, life here feels more open and effortless. A place where you can move through your days at your own pace, become part of a vibrant community, and enjoy the comfort of home without the demands of upkeep. Peace of mind is your path forward, knowing that a continuum of care is provided when elevated healthcare services are needed, including individualized support from independent living, to assisted living, and memory care. Prairie Path-Where Purpose Meets Place.

Everything went well from the tour, the ease of the move-in and the kindness of people accepting a…read morenew resident. There's always a pushback when you need to move a love one, but I have a very good feeling about this one

The staff steal from the residents. Door was and is always locked and things go missing. If I am…read morethe only one with a key, then how does that happen? They raise the rent year over year, but the amenities stay the same and they treat the residents terrible. The food is below average, borderline prison food. The higher ups only call you when they need money. Super shallow. They clearly don't care about the residents and only see $$$. If you've ever seen Better Call Saul, this is Sandpiper Community, but IRL. If you have no other option to send your older loved ones to a retirement home, I guess go here. Otherwise GO ANYWHERE ELSE. This place is pure gutter trash. PS. They have cockroaches, ants, and flies both alive and dead, in here. I'd take pictures, but I don't want that disgustingness on my phone camera. PPS. Edit: As we are completing the move out process. Staff let themselves into the apartment WITHOUT providing notice and broke a hand crafted piece of woodworking that is over 100 years old. The staff are apathetic, rude, disrespectful, and do not care. Please save yourself and don't take your loved ones here. Residents smoke in the entryway. They smoke in the hallways and their rooms. The place reeks of pee and cigarettes.

I am all too familiar with retirement homes, assisted living facilities, nursing homes and other…read moreplaces the like. My husband has a family member staying at this facility and on Christmas day, I went for my first visit to this facility. The building and grounds are extremely well kept. When you walk in, it's like walking into a hotel. It's very clean and from what I understand the food is very good here. Each resident has their own apartment-type set up. A small kitchen area including a refrigerator, a full bathroom, a sleeping area and plenty of space for both a couch and even a small dining table if they wanted one. Its basically a studio apartment, a fancy studio apartment. The entire building is handicap accessible...which means nice wide doorways and hallways. Pets are allowed to visit. in fact, they encourage it! We brought our fur kid here which put several smiles on the residents and staff's faces! Each unit has a small showcase mounted outside the entrance where you can personalize your name and maybe put up a few photos if you'd like. This facility is top of the line. If I ever have to stay in an assisted living facility, this place would be my first choice!!

* Decent place, but READ THE 'FINE PRINT' points:…read more One of our relatives was here for 4 months before he passed away in December '14. OVERALL, the place is nice, accommodating, and more than adequate for his needs. Their care is very good and even a friendly dog on staff helps lift spirits of all who come to visit. :) However, upgrades in the following areas COULD GREATLY IMPROVE THINGS here for its elderly citizens and their families. - Carpeting throughout needs - at minimum - a professional cleaning. ESPECIALLY IN THE INDIVIDUAL ROOMS. Most of the carpeting throughout is old, stained, and matted down. In our relative's room, carpet is pretty dirty - and looks as if it has never been cleaned. This was like that before he moved in. - Parking lot BEHIND THE FACILITY IS NOT elderly or handicapped-oriented. There are walkways that are 'sloped' to a point where somebody with a walker can easily lose their balance and fall, and the reverse will make it hard for them to walk back to the premesis. There are also NO "ramp ways" and everything is curbed (we looked). So, somebody in a wheel-chair or even a walker who is not steady will at minimum need assistance getting to and from their cars parked back here, or even if they are just taking a casual walk. - While the staff and service is commendable, improvements can be made. Clothes are supposed to be picked up and washed on "Friday's", but several times we were told they were understaffed or did not have enough help, and our relative's clothes were instead picked up on Saturday's. Other times, garbage cans are not picked up (this is supposed to be daily). Clothes are supposed to be folded or re-hung, and his are usually not. Assistants are also supposed to help with bathing for certain residents, but they tend not to "report" or "push the issue" with residents either (kinda like "if the residents don't ask us for help, we won't ask them if they need help") - even though that is their job if the family requests it. Our relative was supposed to receive help with showers "every Friday", and thus far, we have reason to believe he has not had help with even one shower. We have also seen many residents that could use OBVIOUS help getting to and from the dining area - perhaps having an assistant pushing their wheelchair - or - helping them get to and from their cars (kinda like a valet service) when needed. We have seen some residents literally "tippy-toeing" their wheelchairs alone from their rooms to the elevator, and then to the meal area, and it takes them a half hour to go about 300 feet. Come on - give them a hand! While not major issues, considering a resident is paying near $3700 a month and upwards for "assisted living" - this should all be done impeccably. Not every resident can just up and walk to their cars unassisted, considering most are in walkers or even wheelchairs, and especially given what I described above with the parking lot structure. - Nitpicking - but the microwave upstairs on the 2nd floor dining area is FILTHY inside. Dirty, full of hair! It looks as if it has NEVER been cleaned out. Very distasteful, and unsanitary to the residents to boot. - BE WEARY OF HOW THEY BILL YOU and "HIDDEN PRICING". The establishment bills you "by the month for 30 days." BUT READ CAREFULLY. You may ask - well what about the 7 months that have 31 days. You guessed it - you are billed an extra $130 for that extra day - which equals an ADDITIONAL $900 a year. You may also ask - well, what about February where there are only 28 or 29 days at best. You are still paying for the full "30 days" for February, even though February does not have 30 days. You would think they would apply those 2-3 days less in February to off-set a few of the other months that have 31 days, but they do not. KNOW YOUR PRICING. In my opinion, this is both sneaky and uncalled for. They should just have "one set rate for the month." (* There is also a $2500 "move-in fee." Some assisted living places have a fee, others do not. This labeled as such is misleading, because you would think this 'move in fee' would include the cost to pay movers to "move your stuff in" - but it does not - that cost will be separate on your dime. What this fee is really for is unknown, but primarily, it just seems to be a 'money-making fee'). Lastly - this place has a hard time returning phone calls and even emails. Several times my family has placed important calls to certain individuals in management, needing a return call. Return calls either took 'several days', and other calls went completely un-returned. At best, this is dis-concerning and SHOULD NOT happen given this place's supposed reputation and prices. I can still recommend checking this place out - it may suit your relative's needs - but just know your stuff and heed the agenda I described above. Still a solid 3 stars, but the place could easily be 4 or even 5 stars if the above nuances could be fixed or adjusted.

After speaking to Jonathan and Tremaine and the team about my mothers care at this facility during…read morea meeting, they addressed every concern brought to their attention. I greatly appreciated the level of care they attended to my concerns and my mothers and that she generally seems appreciated here at this facility. Some of my review was a misunderstanding and other parts are generally mixed up with staff way below them and never relayed to them. They suffer from not knowing how the patients are being treated until it's taken into a high meeting. I greatly appreciate this superior meeting

Where do I even begin to explain what a horrific experience we had at this facility? When you first…read morewalk through the doors, the first floor appears to be clean and updated, but once you get into the scary, foul-smelling elevator and reach the second floor, it is an entirely different story. The hallways and rooms reek of urine, there is chipped and deteriorating paint, and residents can be seen wandering around, sitting behind the front desk unattended, crying, screaming, confused, and seemingly being completely ignored. My loved one was left sitting in the dirty cafeteria for hours, alone, while staff sat around talking, eating, and seemingly doing nothing to assist the residents. THE NIGHT SHIFT WAS ESPECIALLY TERRIBLE! My loved one was left in soiled clothing, half-hanging off the bed, for hours at a time. The level of neglect we witnessed was absolutely heartbreaking and infuriating. To make matters even worse, most of his personal belongings were lost or went missing while he was at this facility. How does a place entrusted with caring for vulnerable people manage to neglect their basic needs and fail to keep track of their personal possessions? And then came the phone call informing me that he was being sent to the emergency room. The staff acted as though it was no big deal and told me I shouldn't be worried. I SHOULD NOT HAVE BEEN MADE TO FEEL LIKE THERE WAS NOTHING TO WORRY ABOUT WHEN MY LOVED ONE WAS IN SUCH SERIOUS CONDITION! Now, my loved one is fighting for his life in the ICU with sepsis and malnutrition, and I cannot help but wonder how much of this could have been prevented with proper care, attention, nutrition, hygiene, and basic compassion. I am absolutely FURIOUS. Families put their trust in facilities like this because we believe our loved ones will be safe and cared for when we cannot be there every minute of the day. Instead, what we witnessed was neglect, indifference, poor communication, and what felt like a complete lack of accountability. It feels like money is the priority while the actual care and safety of vulnerable residents are not. AND FOR WHAT? THEY ARE NOT EVEN PROVIDING THE BASIC CARE THESE RESIDENTS DESERVE! Our loved ones are human beings, not dollar signs. They deserve dignity, compassion, respect, proper nutrition, cleanliness, and to be treated as though their lives matter. So, if this review helps even ONE family who is being forced to make a quick decision about where to send a loved one for rehabilitation, PLEASE do your research and think twice before choosing BELLA TERRA ELMHURST! I would never want another family to experience the heartbreak, fear, and anger that we are experiencing right now. No family should have to worry whether their loved one is being neglected while they are supposed to be recovering. OUR LOVED ONES DESERVE BETTER, AND NO FAMILY SHOULD EVER HAVE TO FIGHT THIS HARD TO ENSURE THEIR LOVED ONE RECEIVES BASIC HUMAN CARE.

Words can not express how impressed my family and I have been with Beacon Hill during this…read morepandemic. At first when we were told we were not able to visit our grandma, we were upset. It look us a few weeks to realize its for her own good and everyone else who lives there. Beacon Hill staff has gone above and beyond keeping the spirits high of there residents during this very scary time. When I talk to my grandma on the phone and she mentions all the surprises and extra treats they are getting throughout the day, it brings me so much joy to know that since I cant not be there, she is getting taken care of by a great staff. BEACON HILL THANK YOU FROM THE BOTTOM OF MY HEART. KEEP UP THE GREAT WORK FOR YOUR RESIDENTS! -The Ensalaco Family

I have lived here for over 3 years and don't regret it for a minute! wonderful place, packed with…read moreall kinds of actives for a quality life.

I have lived in Park Place since July 2019. Both my husband and I joined the community, mainly…read morebecause our nephew lived in Elmhurst. We were very happy in the first year, but I lost my husband in 2020. Since then I have had a major surgery. I am recovering right now. I am very satisfied with Park Place. During the pandemic, park Place installed many restrictions. This was very helpful, because we had only two covid cases. We could still exercise, use the swimming pool and participate in limited group activities. We received our food in our rooms until recently when restrictions were lifted. Now, we are allowed to receive guests, but they have to wear masks if they are not vaccinated. Employees have to wear masks all the time. We have many different activities that we have to participate in. Every day, I look forward to many different activities including trips to parks and museums. hospitals and doctor's offices are nearby. I am sure that I will live here until I die!

The Grove of Elmhurst has been the home of our son who has Huntington's Disease for the past two…read moreyears. We cannot say enough positive things about the facility, it's staff and Legacy Healthcare who had just acquired it when our son arrived. They have high standards. The range of services they provide from short term rehab and pulmonary care to care for long term patients like our adult son was excellent. The professionalism of the staff was beyond compare. But the thing that impressed us the most was the loving, personal attention they gave him. Everyone from the administration beginning with Renee, how paper work and insurance were handled, Bisma and Suli in social services to Tiffany, Kyipa, Vikki, Gwen & Brenda and others of the nursing staff all the way to Vika the head dietician and the rest of the the kitchen staff were spectacular! Tim S.

I give this place an F++. Im still here for rehab after a spinal surgery and spinal fusion. It is…read moreout of date. The call button is a piece of wire connected to a light switch!! The food is horrible!! You don't get a selection of what you want. The quality of care is hit or miss. Some cna and nurse are good and some don't know what they are doing!! I DO NOT recommend this place at all. AVOID at all costs. The only reason we picked this one is because my husband could walk here. Because we don't have the money for Ubers and we don't have a car...