I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!

Although the community is being totally updated, I had an oppressive to view 2 units on the…read moreindependent floors. Fabulous! Our salesperson, Bill Hinckley, was knowledgeable and a good listener. It has moved up to #1 and, trust me, I have looked at more than a dozen places. S Duffy

You will not find better people to take great care of your loved ones. I put my father in…read moreIndependent living in 2021. In 2023 he needed to move to assisted living. The entire staff from Dariella in in office to Maureen, Fiona and Sonia at front desk you know they care about residents. On the assisted living floor they always provided great care. Eve and her crew Ernestine, Sonia Krystina and Ewelina along with the dinner staff always took great care of my father. they became family to me. There was always entertainment. Heaven forbid if I ever interrupted my dads Bingo. Rest easy if you have to entrust the care of a loved one with these fines women. Blessed to call them friends.

Highly recommend Wisdom Eldercare for anyone seeking extra support for their loved one. Gina was…read morequick to respond to my outreach, sensitive to our family's needs, and extremely informative. She offers a great network of experienced caregivers and her service is very communicative and reliable.

Wisdom Eldercare provided caretaker services to my wife and myself. for a period of three plus…read moremonths at the end of my wife's battle with Lewy Body Dementia. At the end of this period my wife had became consumed by fear and anxiety, becoming combative and defiant in many ways. Kaneisha (along with Khamari and others) were timely, and so patient and generous in their dealings with my wife Ingrid during this challenging time. Their kindness was so valuable at a most difficult time. The CEO, Gina, was very professional, responsive and compassionate during the whole process - from her initial visit to us at a rehab center to the kind and caring words after my wife had passed away. Their overall service was excellent. I would not hesitate to recommend them.

Lexington? We love Lexington. Sad there's only the one left. Shoutout Marina in the office. And the…read morerest, thanks kindly. Yall took good care of my Grandma when she moved in, and that's a big thanks for that.

My father in-law just moved to this facility 2 months ago in the independent living area. The…read morefacility is clean, with nice amenities like a cafe and dining room for those that want to be more social in the building. Initially, dad had a difficult time acclimating to his new surroundings but the staff and management went out of their way to make him feel at home - even gifting him a small TV for his apartment. They offer shuttle service to/from doctor appointments in the area which is very helpful for those who no longer are able to drive. And even in the independent living area, they have a staff person do regular wellness checks daily. The family feels that he's well taken care of and are grateful for the help he receives. My only very small issue is that the large building only has 2 elevators. Given that he lives on the 5th floor, it can sometimes be a 15 min wait to get on the elevator.

The staff steal from the residents. Door was and is always locked and things go missing. If I am…read morethe only one with a key, then how does that happen? They raise the rent year over year, but the amenities stay the same and they treat the residents terrible. The food is below average, borderline prison food. The higher ups only call you when they need money. Super shallow. They clearly don't care about the residents and only see $$$. If you've ever seen Better Call Saul, this is Sandpiper Community, but IRL. If you have no other option to send your older loved ones to a retirement home, I guess go here. Otherwise GO ANYWHERE ELSE. This place is pure gutter trash. PS. They have cockroaches, ants, and flies both alive and dead, in here. I'd take pictures, but I don't want that disgustingness on my phone camera. PPS. Edit: As we are completing the move out process. Staff let themselves into the apartment WITHOUT providing notice and broke a hand crafted piece of woodworking that is over 100 years old. The staff are apathetic, rude, disrespectful, and do not care. Please save yourself and don't take your loved ones here. Residents smoke in the entryway. They smoke in the hallways and their rooms. The place reeks of pee and cigarettes.

This place is absolutely disgusting and not healthy for our elders to live in . the staff steal…read morefrom my grandmas room when the doors are completely locked ! Residents smoke in the hallways , the staff don't tidy your room at all , there's cockroaches in that building. My grandma said she had saw some coming out of the vacuum that the staff use! the food is absolutely disgusting, all of their residents stink like pee and cigars. and not to mention the staff is so so rude and disrespectful.my grandma is healthy and made a living for her self there because she's more " capable " . this is why i'm rating concord, 3 stars

I am all too familiar with retirement homes, assisted living facilities, nursing homes and other…read moreplaces the like. My husband has a family member staying at this facility and on Christmas day, I went for my first visit to this facility. The building and grounds are extremely well kept. When you walk in, it's like walking into a hotel. It's very clean and from what I understand the food is very good here. Each resident has their own apartment-type set up. A small kitchen area including a refrigerator, a full bathroom, a sleeping area and plenty of space for both a couch and even a small dining table if they wanted one. Its basically a studio apartment, a fancy studio apartment. The entire building is handicap accessible...which means nice wide doorways and hallways. Pets are allowed to visit. in fact, they encourage it! We brought our fur kid here which put several smiles on the residents and staff's faces! Each unit has a small showcase mounted outside the entrance where you can personalize your name and maybe put up a few photos if you'd like. This facility is top of the line. If I ever have to stay in an assisted living facility, this place would be my first choice!!

* Decent place, but READ THE 'FINE PRINT' points:…read more One of our relatives was here for 4 months before he passed away in December '14. OVERALL, the place is nice, accommodating, and more than adequate for his needs. Their care is very good and even a friendly dog on staff helps lift spirits of all who come to visit. :) However, upgrades in the following areas COULD GREATLY IMPROVE THINGS here for its elderly citizens and their families. - Carpeting throughout needs - at minimum - a professional cleaning. ESPECIALLY IN THE INDIVIDUAL ROOMS. Most of the carpeting throughout is old, stained, and matted down. In our relative's room, carpet is pretty dirty - and looks as if it has never been cleaned. This was like that before he moved in. - Parking lot BEHIND THE FACILITY IS NOT elderly or handicapped-oriented. There are walkways that are 'sloped' to a point where somebody with a walker can easily lose their balance and fall, and the reverse will make it hard for them to walk back to the premesis. There are also NO "ramp ways" and everything is curbed (we looked). So, somebody in a wheel-chair or even a walker who is not steady will at minimum need assistance getting to and from their cars parked back here, or even if they are just taking a casual walk. - While the staff and service is commendable, improvements can be made. Clothes are supposed to be picked up and washed on "Friday's", but several times we were told they were understaffed or did not have enough help, and our relative's clothes were instead picked up on Saturday's. Other times, garbage cans are not picked up (this is supposed to be daily). Clothes are supposed to be folded or re-hung, and his are usually not. Assistants are also supposed to help with bathing for certain residents, but they tend not to "report" or "push the issue" with residents either (kinda like "if the residents don't ask us for help, we won't ask them if they need help") - even though that is their job if the family requests it. Our relative was supposed to receive help with showers "every Friday", and thus far, we have reason to believe he has not had help with even one shower. We have also seen many residents that could use OBVIOUS help getting to and from the dining area - perhaps having an assistant pushing their wheelchair - or - helping them get to and from their cars (kinda like a valet service) when needed. We have seen some residents literally "tippy-toeing" their wheelchairs alone from their rooms to the elevator, and then to the meal area, and it takes them a half hour to go about 300 feet. Come on - give them a hand! While not major issues, considering a resident is paying near $3700 a month and upwards for "assisted living" - this should all be done impeccably. Not every resident can just up and walk to their cars unassisted, considering most are in walkers or even wheelchairs, and especially given what I described above with the parking lot structure. - Nitpicking - but the microwave upstairs on the 2nd floor dining area is FILTHY inside. Dirty, full of hair! It looks as if it has NEVER been cleaned out. Very distasteful, and unsanitary to the residents to boot. - BE WEARY OF HOW THEY BILL YOU and "HIDDEN PRICING". The establishment bills you "by the month for 30 days." BUT READ CAREFULLY. You may ask - well what about the 7 months that have 31 days. You guessed it - you are billed an extra $130 for that extra day - which equals an ADDITIONAL $900 a year. You may also ask - well, what about February where there are only 28 or 29 days at best. You are still paying for the full "30 days" for February, even though February does not have 30 days. You would think they would apply those 2-3 days less in February to off-set a few of the other months that have 31 days, but they do not. KNOW YOUR PRICING. In my opinion, this is both sneaky and uncalled for. They should just have "one set rate for the month." (* There is also a $2500 "move-in fee." Some assisted living places have a fee, others do not. This labeled as such is misleading, because you would think this 'move in fee' would include the cost to pay movers to "move your stuff in" - but it does not - that cost will be separate on your dime. What this fee is really for is unknown, but primarily, it just seems to be a 'money-making fee'). Lastly - this place has a hard time returning phone calls and even emails. Several times my family has placed important calls to certain individuals in management, needing a return call. Return calls either took 'several days', and other calls went completely un-returned. At best, this is dis-concerning and SHOULD NOT happen given this place's supposed reputation and prices. I can still recommend checking this place out - it may suit your relative's needs - but just know your stuff and heed the agenda I described above. Still a solid 3 stars, but the place could easily be 4 or even 5 stars if the above nuances could be fixed or adjusted.

Terrible facility. Not concerned for their patients. Rooms are unkempt. Short staffed. Would not…read morerecommend this facility. Expressing serious concern about the level of care my relative received under facilities supervision. It is extremely distressing that they developed bed sores--a preventable condition that typically results from insufficient attention to basic patient needs. This situation reflects a significant failure in the standard of care expected from this facility.

I am surprised at the negative reviews. My husband was expecting to go to the Bella Terra in…read moreLagrange the sister facility, but there were no beds available at that time. The liaison stated he could go to Elmhurst and transfer to Lagrange if we wanted when there was an open bed but most people chose to stay there. My husband has only one complaint the food has no salt, and that was after he'd been there for weeks. The staff was attentive, therapy was great. He had an acute illness which left him bedridden. He was bathed, turned, repositioned and medicated routinely and as needed. His call light was answered within a reasonable time. And he received therapy at least 3x week with him stating he got good work outs on his core and legs. He is satisfied and so I am pleased.

I have lived here for over 3 years and don't regret it for a minute! wonderful place, packed with…read moreall kinds of actives for a quality life.

Warning! Nursing home!! Dingy, old. My Dad was there for 6…read moredays for rehab, poor communication with Admissions Director and Social worker. He only got 2 therapy sessions in 6 days. Transferred him to The Springs today, what a difference already!

I have lived in Park Place since July 2019. Both my husband and I joined the community, mainly…read morebecause our nephew lived in Elmhurst. We were very happy in the first year, but I lost my husband in 2020. Since then I have had a major surgery. I am recovering right now. I am very satisfied with Park Place. During the pandemic, park Place installed many restrictions. This was very helpful, because we had only two covid cases. We could still exercise, use the swimming pool and participate in limited group activities. We received our food in our rooms until recently when restrictions were lifted. Now, we are allowed to receive guests, but they have to wear masks if they are not vaccinated. Employees have to wear masks all the time. We have many different activities that we have to participate in. Every day, I look forward to many different activities including trips to parks and museums. hospitals and doctor's offices are nearby. I am sure that I will live here until I die!

The Grove of Elmhurst has been the home of our son who has Huntington's Disease for the past two…read moreyears. We cannot say enough positive things about the facility, it's staff and Legacy Healthcare who had just acquired it when our son arrived. They have high standards. The range of services they provide from short term rehab and pulmonary care to care for long term patients like our adult son was excellent. The professionalism of the staff was beyond compare. But the thing that impressed us the most was the loving, personal attention they gave him. Everyone from the administration beginning with Renee, how paper work and insurance were handled, Bisma and Suli in social services to Tiffany, Kyipa, Vikki, Gwen & Brenda and others of the nursing staff all the way to Vika the head dietician and the rest of the the kitchen staff were spectacular! Tim S.

My mother in law was sent here for rehab & It was very disappointing to see how dirty, smelly &…read moredisorganized this place is. The third floor had rooms with 3 or 2 patients per room & obviously not enough staff to take care of everyone. Most of the nurses & aids were courteous & helpful whenever they were approached. Others would turn the other way & ignore you. It was heartbreaking to see some of the residents in such poor conditions.