I am all too familiar with retirement homes, assisted living facilities, nursing homes and other…read moreplaces the like. My husband has a family member staying at this facility and on Christmas day, I went for my first visit to this facility. The building and grounds are extremely well kept. When you walk in, it's like walking into a hotel. It's very clean and from what I understand the food is very good here. Each resident has their own apartment-type set up. A small kitchen area including a refrigerator, a full bathroom, a sleeping area and plenty of space for both a couch and even a small dining table if they wanted one. Its basically a studio apartment, a fancy studio apartment. The entire building is handicap accessible...which means nice wide doorways and hallways. Pets are allowed to visit. in fact, they encourage it! We brought our fur kid here which put several smiles on the residents and staff's faces! Each unit has a small showcase mounted outside the entrance where you can personalize your name and maybe put up a few photos if you'd like. This facility is top of the line. If I ever have to stay in an assisted living facility, this place would be my first choice!!

* Decent place, but READ THE 'FINE PRINT' points:…read more One of our relatives was here for 4 months before he passed away in December '14. OVERALL, the place is nice, accommodating, and more than adequate for his needs. Their care is very good and even a friendly dog on staff helps lift spirits of all who come to visit. :) However, upgrades in the following areas COULD GREATLY IMPROVE THINGS here for its elderly citizens and their families. - Carpeting throughout needs - at minimum - a professional cleaning. ESPECIALLY IN THE INDIVIDUAL ROOMS. Most of the carpeting throughout is old, stained, and matted down. In our relative's room, carpet is pretty dirty - and looks as if it has never been cleaned. This was like that before he moved in. - Parking lot BEHIND THE FACILITY IS NOT elderly or handicapped-oriented. There are walkways that are 'sloped' to a point where somebody with a walker can easily lose their balance and fall, and the reverse will make it hard for them to walk back to the premesis. There are also NO "ramp ways" and everything is curbed (we looked). So, somebody in a wheel-chair or even a walker who is not steady will at minimum need assistance getting to and from their cars parked back here, or even if they are just taking a casual walk. - While the staff and service is commendable, improvements can be made. Clothes are supposed to be picked up and washed on "Friday's", but several times we were told they were understaffed or did not have enough help, and our relative's clothes were instead picked up on Saturday's. Other times, garbage cans are not picked up (this is supposed to be daily). Clothes are supposed to be folded or re-hung, and his are usually not. Assistants are also supposed to help with bathing for certain residents, but they tend not to "report" or "push the issue" with residents either (kinda like "if the residents don't ask us for help, we won't ask them if they need help") - even though that is their job if the family requests it. Our relative was supposed to receive help with showers "every Friday", and thus far, we have reason to believe he has not had help with even one shower. We have also seen many residents that could use OBVIOUS help getting to and from the dining area - perhaps having an assistant pushing their wheelchair - or - helping them get to and from their cars (kinda like a valet service) when needed. We have seen some residents literally "tippy-toeing" their wheelchairs alone from their rooms to the elevator, and then to the meal area, and it takes them a half hour to go about 300 feet. Come on - give them a hand! While not major issues, considering a resident is paying near $3700 a month and upwards for "assisted living" - this should all be done impeccably. Not every resident can just up and walk to their cars unassisted, considering most are in walkers or even wheelchairs, and especially given what I described above with the parking lot structure. - Nitpicking - but the microwave upstairs on the 2nd floor dining area is FILTHY inside. Dirty, full of hair! It looks as if it has NEVER been cleaned out. Very distasteful, and unsanitary to the residents to boot. - BE WEARY OF HOW THEY BILL YOU and "HIDDEN PRICING". The establishment bills you "by the month for 30 days." BUT READ CAREFULLY. You may ask - well what about the 7 months that have 31 days. You guessed it - you are billed an extra $130 for that extra day - which equals an ADDITIONAL $900 a year. You may also ask - well, what about February where there are only 28 or 29 days at best. You are still paying for the full "30 days" for February, even though February does not have 30 days. You would think they would apply those 2-3 days less in February to off-set a few of the other months that have 31 days, but they do not. KNOW YOUR PRICING. In my opinion, this is both sneaky and uncalled for. They should just have "one set rate for the month." (* There is also a $2500 "move-in fee." Some assisted living places have a fee, others do not. This labeled as such is misleading, because you would think this 'move in fee' would include the cost to pay movers to "move your stuff in" - but it does not - that cost will be separate on your dime. What this fee is really for is unknown, but primarily, it just seems to be a 'money-making fee'). Lastly - this place has a hard time returning phone calls and even emails. Several times my family has placed important calls to certain individuals in management, needing a return call. Return calls either took 'several days', and other calls went completely un-returned. At best, this is dis-concerning and SHOULD NOT happen given this place's supposed reputation and prices. I can still recommend checking this place out - it may suit your relative's needs - but just know your stuff and heed the agenda I described above. Still a solid 3 stars, but the place could easily be 4 or even 5 stars if the above nuances could be fixed or adjusted.

My Great-Grandma has lived at Mayslake for about seven years and she definitely calls it home! The…read moreentire facility is clean, well organized and comfortable. She lives in the Manor and has easy access to the rest of the Village. We have attended many functions over the years at Mayslake and hope to attend many more. The residents are so friendly and the staff has always been helpful. In my opinion, Mayslake is a pretty nice place to call home.

Cordia is a wonderful place!…read more Our culture is such that mothers expect to remain in the house of one of their daughters until their death, however my house has stairs and is too dangerous for my mom. She was resistant to being anywhere but with family so moving her to Cordia produced a lot of anxiety for her. Thankfully, the wonderful staff at Cordia - from the lobby workers to the maintenance workers to the amazing dining room staff - all worked their magic to make her feel treasured and safe. Personally, I see that the staff at Cordia are very satisfied working with the senior residents there. I engage in conversations with them and am grateful for their kindness and respect for the residents and for each other. Cordia has a wonderful line-up of daily activities and they also have special activities for holidays. I'm super pleased to see my mom engaging in different activities that she never had done before Cordia. For example, I used to try to have her do chair workouts with me but she had always refused. Now at Cordia, she's down in the workout room at least 3 times a week!!! I think Cordia has given her new life! She was always very anxious about food owing to issues with onions and other spices, but has had no problems at all since at Cordia. She loves their food! I'm very, very pleased with Cordia. I highly recommend this senior living facility!

My husband's grandmother has lived at Cordia for several years, the staff, food, activities. And…read morecare is nothing short of exceptional!! Our family is so happy we chose Cordia, such a great place to visit there is always a fun event the whole family can attend and our grandma just loves it and has made so many friends!

The Sheridan at Oak Brook is a well-maintained showcase for senior living. Unfortunately, in the…read morelast couple of months the atmosphere has changed from congenial and cooperative to adversarial and mistrusting. The revolving door policy for key personnel has created many problems, among them staff shortages and undertrained personnel. The veteran staff must wear many hats to fill the void, i.e. from head chef to bus driver. The food fluctuates between excellent to poor because of the aforementioned factors. Finally, we have a very active Resident Council whose input seems to be ignored. Let's hope that cooperation will improve in the future.

What used to be a nice place has quickly turned into a nightmare. Management changes have made…read morequality of service and care at the Sheridan unsatisfactory. Not enough staff and mistakes are constant.

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!

I have lived here for over 3 years and don't regret it for a minute! wonderful place, packed with…read moreall kinds of actives for a quality life.

Warning! Nursing home!! Dingy, old. My Dad was there for 6…read moredays for rehab, poor communication with Admissions Director and Social worker. He only got 2 therapy sessions in 6 days. Transferred him to The Springs today, what a difference already!

After speaking to Jonathan and Tremaine and the team about my mothers care at this facility during…read morea meeting, they addressed every concern brought to their attention. I greatly appreciated the level of care they attended to my concerns and my mothers and that she generally seems appreciated here at this facility. Some of my review was a misunderstanding and other parts are generally mixed up with staff way below them and never relayed to them. They suffer from not knowing how the patients are being treated until it's taken into a high meeting. I greatly appreciate this superior meeting

Terrible facility. Not concerned for their patients. Rooms are unkempt. Short staffed. Would not…read morerecommend this facility. Expressing serious concern about the level of care my relative received under facilities supervision. It is extremely distressing that they developed bed sores--a preventable condition that typically results from insufficient attention to basic patient needs. This situation reflects a significant failure in the standard of care expected from this facility.

Simply put they are the Ritz-Carlton of rehabilitation and long-term care facilities! That's the…read moreexperience that my brother myself and our Mom have had with the amazing staff at Oakbrook Care as they have nurtured Mom after her hip fracture. My experience with rehabilitation facilities, includes 4 in the Annapolis Md area that cared for my clients ( I work with elderly people some with dementia) and friends and families. In Illinois (decades ago) I worked in several facilities that cared for disabled people and I also had experience with two long-term care facilities when my grandfather was alive. Much has changed in this field, and with Oakbrook Care I see such attention to detail and dignity for their clients, residents and staff ...it's overwhelming at times. Two months after moms initial acceptance for subacute rehab ( she is now blessed to be part of the memory care - called Garden View - and lives full time at OBC ) and it still brings tears to my eyes when I tell people about the facility my mother now lives in. My brother and I have a sense of peace about Mom that we haven't had for years as Mom is well loved and protected at OBC. Mom likes it too ! Sheets changed daily, two lovely gardens, a quiet library, excellent safety protocols, much smaller staff that really gets to know the residents in memory care. In addition staff like Norman, Maggie and Keisha all three who almost walk on water.... Is it prefect? No, but Mom isn't perfect either and I love her! I suggest families continue to respect and thank the hardworking caring staff and still diligently advocate when issues need addressing. Honoring our parents can be difficult but it very worthwhile and offers special blessings. With Oakbrook Care our family hit the triple crown of Subacute rehab facilities, and long-term care skilled facilities with memory care once Mom was accepted in the memory care unit. Thank you God !

They deserve zero stars. This facility has new ownership and/or management and they are still…read morerunning off the previous reputation. New administration is absolute trash. If you care anything about your loved one please go anywhere else. My mother caught a life threatening post op infection from this place and almost died. Was not taken to hospital until I showed the nurse the puss filled wound. They serve molded food and didn't even apologize about it. I could go on but my mother is safely at another facility and that's all that matters now.