If I could give this location no stars I would. My family hired them to take care of my grandmother who needed additional assistance in her retirement home. On three separate occasions and three separate workers fell asleep on their overnight shift. After the first time we immediately called the Senior Helper's supervisor and she ensured us that it would not happen again. Two nights later a different worker fell asleep, and my grandmother fell out of her bed without the senior helper worker noticing. The staff at the retirement home were the ones that told my family. Again, we reached out to the supervisor and were fed the same line. The next night the senior helper's worker locked the door to my grandmother's apartment (not allowed and clearly expressed to EACH worker and their supervisor) the retirement home workers unlocked the door to do their regular checks and found the Senior Homes worker asleep on my grandmother's couch under her blanket completely asleep.
This is a completely unprofessional company, and I would absolutely never trust or hire them again. If you care about your loved ones, you will NOT hire this company.
Please please never hire this company or anyone associated with it. My grandmother passed away a couple days after the last incident and we did look into legal actions but were told by lawyers there was no legal case. Due to this the next best option I have is to write a review and hope that it is taken seriously. read more