Cancel

    Open app

    Search

    Senior Helpers

    5.0 (1 review)
    Open Open 24 hours

    Schedule a consultation

    You can now request a consultation from this business directly from Yelp

    Senior Helpers Photos

    You might also consider

    Recommended Reviews - Senior Helpers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Senior Helpers

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    (2 reviews)

    We've been clients of Home Instead for many, many years. They truly care! They are great…read morecommunicators and very dependable. We highly recommend the Home Instead caregivers. They've become good friends and almost part of our family!

    "To us it's personal," is what Home Instead's Moto is…read more.. Recently my 91 year old mother needed care while we were away. We hired Home Instead who promised to take great care of "mom". We paid $670 Up front for this care. We traveled out of state and from hundreds of miles away got the phone call from home instead saying that the care giver had car trouble and would not be coming. The receptionist was rude and had an attitude. She'd tried other care givers but no one wanted to work on Halloween. Not only did they not show up for services already paid for, but suggested that we should get a friend to look in on her. The next morning she fell, injuring herself, friends had to take care of mom. We get another call from home instead saying, our care giver is sick...not sure if we can come out today either...but you'll be home anyway so it won't matter, right? (this was before 9am and we were scheduled to be home by midnight.) As it turned out, they found someone that day. Upon our return, I called and was told, " I'm so sorry, I've worked for this company for 12 years and this is never happened. Our staff did violate company policy, unfortunately you were just an unlucky family." I requested that the owner be notified so this wouldn't happen again to someone else. I asked for a refund for the day they didn't show up and was told of course. When I checked the mail, did I get a refund, no, I got a bill for $400+. When I called again, no pretense of being nice this time, I was briskly told that they hadn't applied my payment yet. I still don't have a refund. The owner never called to apologize. Needless to say, I would never use or recommend Home Instead again. Beware, you could be the next unfortunate family.

    Senior Helpers - homehealthcare - Updated May 2026

    Loading...
    Loading...
    Loading...