Senator Travel has been caring for our family's travel for many years. The personal service, level of knowledge and expertise and customer service is unsurpassed! We will continue to use Senator Travel for years to come! read more

The very BEST!! Makes it all easy and and solves all travel issues. Plus Perla is a great person too!!

If there was a six star review option for AWESOME, they would get it! Perla was our guardian angel on this trip from MCI-LHR-DOA-GOA. So many moving parts on this two week journey that without her help we would have been lost. Our flight home from London was delayed, thus we'd missed the connection in Chicago to Kansas City. But, Perla worked some magic and while we were in the air she re-booked our connection from AA to UA and got us home that same night. She Rocks!! We won't travel without Senator Travel on our side. Thank you Perla!!! read more

So recently I've been thinking about taking my mom on a trip to Europe, Paris and Rome to be exact. We are both seasoned travelers but have never traveled together. On all my past trips I've made all the booking of hotels and flights but this time I was a little too busy so I thought I would reach out to a travel agent. I checked with my trusted Yelp and found Senator Travel to have great reviews. So I jumped in my car and drove over. When I walked in the third floor office I was greeted by two receptionist. I was told to have a seat and that Andre would be with me shortly. Around five minutes later Andre came and greeted me and I followed him back to his office. I thought we hit it off really well. He asked all the right questions, what my budget was, when we were leaving/returning, how many days in each city, I mean he was on top of everything. I even found out he was from Portugal and I told him my niece was born in the Azores. He told me he would call or email me later that day with a draft of my trip. I actually walked out their office feeling really excited. I was so excited that I started researching hotels for my trip. I didn't receive a call or email from Andre until after 6 pm by than I had already a list of placed that I was interested in. I looked over the draft that Andre emailed me and although the flights were fine the hotels he picked were not in the area we spoke of and were not rated very high. Even with the little bit of time that I spent researching hotels the one's I found were at the same rate or lower but very much higher rated than the one's Andre recommended. So I emailed Andre back with the hotels I found to see what kind of prices he could get. Nothing..not a phone call or a email from Andre the next day until once again around 6 pm (which I found out is around when he leaves) Now if you've ever done any traveling you know how important it is to get your hotels and flight booked early because anything can change, hotels and flights can get filled up. Any travel agent will tell you this. Andre email said that he was still checking on the hotels I sent him. All day? So I rolled up my sleeves and got to work. Within two hours I was done. In that time I found direct flights to and from Europe and hotels that had great review's in area's that we liked compared to the one-stop flights and low rated hotels Andre offered. The best thing was I did it for $80.00 dollars less. To Summarize: What took me two hours to book it probably should have taken Andre, who I imagine is a pro less than half that time. Why didn't he communicate with me? When I was sitting in Andre office he mentioned to me how they got commission from the hotel I would be staying at, so when I didn't like the hotels that Andre picked and picked my own it probably put a dent in their commision and maybe that's why he was reluctant to help me or at the least but me at the bottom of his to do list. Make your own plans and deal directly with the hotels and you will save money. One hotel that Andre recommended wanted $ 928.50 for a four night stay. I went directly to the hotels website and put in the same exact days and I got a quote of $ 490.00. Remember the hotel is paying them commission so someone is going to pay for it and it's not going to be the travel agent or the hotel. read more

Senator Travel - Travel Services Near Me

My boyfriend & I just got back from a wonderful vacation in Europe thanks to Senator Travel & David! We started out by letting David know what places we wanted to see & our budget. We had a modest budget and he was able to work with it. We took 4 flights, stayed in 4 hotels (which were a lot nicer than i expected), and booked 2 tours and did not encounter a single problem checking in and all that. So I must say, David only books with reliable companies. He was also easy to reach & very accomodating (we changed our itinerary about 3 times! Ooppsss). Overall, i highly recommend Senator Travel. I didnt mention that their service is high affordable! Call them now! read more

Senator Travel - Happy Senator Travel customers in Florence! - Travel Services Near Me

This agency is simply fantastic! I needed assistance booking flights internationally and the agency made this so easy and made me very comfortable booking now since all the COVID requirements. The agency is well informed. I needed extra assistance as we were traveling with golf clubs and a bicycle. This agency made this process seamless. Perla is always available, quick and efficient and you can always count on her for assistance or even changes needed throughout your travels. Highly recommend this agency. Especially when traveling internationally. read more

A few months ago I realized that my honeymoon to Italy and France was quickly approaching, and apart from one small aspect of our trip, nothing was planned! I quickly started researching flights and hotels, but got more and more overwhelmed. Our first problem is that we're beginning and ending our trip in two different locations, so I needed to find double the flights. Also the flights I did find were crazy expensive. Secondly, while I didn't need to find a place to stay in France (Paris, specifically), I know very little about Rome and Florence so finding accommodations there is tricky. I really wanted to stay at beautiful, romantic hotels, but honestly every place get mixed reviews, and I had no one who could give me any real insight. I decided to try the help of a travel agent. The first agency I tried acted like they were doing me a favor by working for me, and would not even LOOK INTO a proposal until I first paid them a large deposit. Then, when I mentioned that since it was our honeymoon, we wanted romance and atmosphere over fancy luxury, the woman snootily said she did not look at hotels with less than three stars, which had nothing to do with my request. Senator Travel was my second attempt, and I could not be happier! During my first conversation with him, David made it clear that he was actually listening to what I was saying, and that my requests were not a huge pain, but were totally doable and understandable. And when something changed unexpectedly, or I realized a little more clearly what we were looking for, David addressed our concerns with a smile and a reassuring word. He really went out of his way to make sure we were happy and satisfied. We will be going to Rome and Florence, and David has found the most romantic hotels, and a lovely Tour of Tuscany, that has gotten us SO excited! We just got our packet with itinerary, train tickets, and flight info; David even threw in complimentary luggage tags, a really nice touch. Everything looks perfect, and my husband and I cannot wait to leave in just under a month. I will be using Senator Travel again and again. David stretched our dollars and our imaginations. What more can you ask for? read more

I love these guys. Super easy to deal with, prompt response time, and killer customer service. Evelyn and Liz rock! Planning a multi-city business trip? No problem. Going overseas? No problem. They do it all. 5 Stars easy! =) Edit 6/2/07: I leave in the morning for a week long trip, and noticed an error for the return leg home. I send an email, and it's a saturday, plus it's 8:00pm, so I figure to have a solution on monday sometime. Nope. I get a reply within 90 minutes, even at this ridiculous hour (work-wise), with all revisions made. I was impressed before, but now I'm floored. Fantastic fanatical customer service. Kudos to Evelyn, as she does this company great credit. I couldn't recommend her more, and wish I had 10 stars to dole out. =D read more

Recently traveled to Cuba and Evelyn assisted me I. All the travel arrangement making sure that we where all booked and secure with seat assigned and all baggage pre paid where needed to be so that our trekking across different airport in different city and all of it was smooth as driving to work in the morning. The communication between Evelyn and myself was effortless and my family and I thank you very much read more

I'm in the middle of intense planning for a trip through parts of the mid-west (MI, IN, IL, MN) and have become baffled by the rental car industry. WHY are you so expensive?! I started calling a few travel agencies listed on Yelp to find out if the numbers I'm seeing are correct and Senator Travel was fabulous. The woman who answered my call was friendly, honest, helpful... and she even took the time to do some research on her end to calculate the best deal out for me. She saw the best deal through Hertz so I'm going to do a little more research before booking. I'm not a customer yet I get friendly service and someone going the extra mile to explain things to me? a travel newbie? SO THANKFUL FOR EXCELLENT CUSTOMER SERVICE! The next time I need a travel agent, this is definitely the first place I'll call. read more

We don't do tours so having a customized approach to travelling in Europe requires Senator Travel. Andre L. is beyond fantastic + he is my 1st call when we plan a trip. Professional, well informed + easy to work with. He's beyond wonderful. Just returned from a trip to Rome (6 in our group). He took all the stress out of travelling in such a large group (hotel, private tours). I have used for trips to France, Italy & Switzerland + will use for all future trips to Europe. If I could give Andre more than 5 stars, I would! read more

Ditto on all the positive reviews. I called Senator about booking a last-minute trip from LAX to anywhere. They took down my preferences and called me back in an hour with a list of recommended destinations with weather reports. Amazingly, the travel agent told me that it would be cheaper for me to book the arrangements myself and gave me the numbers and websites of the recommended airlines and hotels. I will definitely come back to this agency for future travel arrangements and hope to repay them for their kindness by booking through them on an international vacation. read more

My wife and I decided to book our honeymoon to Paris through Senator Travel based on all the positive reviews. Andre did a wonderful job finding us great fares on our flights and presenting us with some really great hotel options. What's really cool is that he can even get you a better rate than what's posted on the Internet. The next time we travel internationally, we'll be sure to call him again. read more

This post is way overdue, but I have to give some love to David!! Last spring I was planning a surprise birthday trip to Europe for my wife's 30 birthday. Neither of us had been before and wanted to see a lot...for the best value. With technology, friends & family who have lived throughout Europe, and TripAdvisor, I figured I could map out the perfect trip. There was so much to navigate! What if it's a crappy hotel in a terrible (dangerous or inconvenient) area?? What if we'd be bored or unaccepted (two Black lesbians traveling...We're always cautious when traveling to new places). On top of that, my wife is very meticulous and thoughtful! This was here 30th and I planned it as a surprise. I wanted everything to be perfect. What if I missed a plan she would have caught? What if our trip wasn't up to her Aries' standards?? I found Senator Travel on Yelp. I got David. We started talking and turned out he and my wife have the same birthday!! I took that as a sign and let him lead the way. In short with David's help, we had an AMAZING AMAZING adventure! Our hotels and locations were totally unmatched. We visited 3 countries, 5 cities in 12 days. It was epic! Can't wait to plan the next trip! read more

Our trip was booked through Senator Travel, and they poorly recommended a company that has failed to reimburse us for what they falsely advertise as a "modern luxury experience". We hoped Senator Travel, who consider themselves "travel experts" would have done a better job of vetting the company they stand behind. I hope this review allows others to be forewarned of this falsely advertised "luxury" cruise experience. The following is a description of the appalling events that took place aboard the Celebrity Constellation Cruise, and the poor customer service that followed. It has been a year since our trip and we still have not been reimbursed for our time trying to reach a representative during & after our trip, expenses that arose to accommodate ourselves during this trip, nor the exuberant amount spent on what we thought was a "luxury" cruise. One star is generous. Description of the ship: Paint chips and droppings (food particles, gum wrappers, used napkin on our room deck; Rusty railings; Stains in old dingy carpet; Stains (food and probably biological) and wear and tear in our apartment grade sofa beds; Dirty bathroom with remnants of food particles in the sink that were too large to drain under running water, soiled/stained grout, rusted shower curtain rings, soiled toilet seat cover (appears as some was in a hurry and missed the seat when urinating); Masking tape securing the closet panel doors closed; They couldn't even keep the safe in good shape, the felt lining is peeling back. Shortly following the safety drill where we were packed in a non-airconditioned room packed like sardines. People were sweating profusely, trying to fan themselves asking for ventilation. One person in our group was enjoying a salad until towards the end he saw something on his plate he didn't recognize; it was a moldy piece of something. Cancellation of destinations due to software malfunction without proper recourse + discrimination: May 26, 2017, 3:28 am., notified by Celebrity Constellation that they were undergoing software issues and as a result, we would depart two days later than scheduled, which meant we would not be visiting Monaco or Nice; two destinations we were most interested in seeing. The email went on to say that a local Celebrity Cruise Team Member would be in contact to provide us with details as well as assisting us further. I had to spend my day trying to reach a representative when I finally did, they said they were still assessing the situation and would be back in contact with me; I never heard from anyone after waiting by the phone for the majority of the day. May 26, 2017, 10:24 pm., I received an email from Celebrity Cruises informing me that their shore excursions team member is working to provide us with a range of tour options to make the most of our time in Barcelona. No one reached out to us by phone or email. May 27, 2017, 7:36 am, I called the number set forth in the email to schedule a tour only to learn that the phone number provided in the email, as well as the phone number on BC Tours website, was inoperative; 8:47 a.m. Since I was unsuccessful reaching anyone by phone, I went to the hotel lobby and met Mark of BC Tours to schedule a tour. Mark informed me that the tour departed, despite not having been informed of any scheduled tours. However, I was promptly presented with a list of private tours as well as pricing. 3:00 pm, Per email from Celebrity Cruises. "For our added convenience transportation to the port will be provided." A specific time would be arranged for a coach bus to pick us up at our hotel; a specific time will be communicated to us via hotel reception later that day, but the staff was not aware. 7:56 p.m., Celebrity Cruises sends out an email that treats those bearing tickets to the Grand Prix with high priority and exclusivity. Visiting friends and family in Monaco and Nice were disregarded. I know that everyone scheduled on the cruise was inconvenienced in some capacity due to the ships software issues. However, those possessing Grand Prix tickets were afforded the opportunity to go to Monaco and Nice, while others were not; that's discriminatory! They had flights, hotel accommodations and transportation all pre-arranged for them, while the rest of us "non- Grand Prix" ticket holders were left to spend the day awaiting news from Celebrity Cruises by way of inter-cruise personnel, who were uninformed, ineffective and uncommunicative. We all worked hard to save for this trip. It took lots of planning, preparation and other costs for the care of our pets, extra staffing during our absence at our business, etc. Senator Travel: had a vision of bringing together a capable international staff to service the needs of a valued clientele by offering their knowledge and travel experience. Success has been achieved! read more

These guys are amazing. All I have to say is, I'm booking my second Tahiti trip with my fiancé with ST (andre) and they have provided me with the best options considering me, my fiancé, our schedule, and best of all, our budget. You can search online all day and save a couple hundred bucks, but you will spend several days doing what Andre did for me in a couple phone calls. Perla runs an awesome show at ST. Mauruuru Andre!!! read more

First I want to say that I am so greatful with the experience I had at senator travel I brought my two beautiful crazy kids with me and my indecisive husband and they just tried to make my experience from good to great. First Paulina took my kids to her office to keep them entertained by coloring and singing with while me and my husband booked our family vacation to Orlando I want to thank Andre,Annette and Paulina and all the staff I would defently recommend this place to anyone willing to have a peace of mind on traveling and booking a good hotel...Josiah and Camilla say thanks read more

I started looking online for tickets to go to Japan and Thailand for next year and quickly became overwhelmed with all the flights for multi traveling to Asia. I decided to search Yelp for travel agents because I felt like they would know more than I would on how to find the best prices and flights. I'm glad I did!! I called and worked with Annette Geisler who from day one was very accommodating with finding the right flights on the specific airlines I wanted. She even sent me different quotes and dates and we finally booked our ticket. It was very affordable. She also researched hotels and found us a very good hotel for a GREAT rate. I had my friend in Japan go look at the hotel for us in person and confirmed it was a good choice. Annette took very good care of me and was very professional and always responded back quickly. I can't wait for our trip and to send her pictures. Don't worry about the details, she will take good care of you! read more

Senator helps my office book travel. They go out of their way to form relationships with their clients, remember preferences, and make travel as easy as possible. My agent, Kilian, shares his extensive knowledge when he helps me and always goes the extra mile. He also keeps up with the latest on airline performance, airport construction, etc. Over the summer I had flight delays in Iceland. Kilian, rescued and rebooked me. Although it was a grueling journey, I knew the best people were working hard to get us home. read more

Senator Travel always provides OUTSTANDING service! My husband and I have been working with Perla and Evelyn for a couple of years and never hestitate to call our travel experts! We were in Europe a couple of weeks ago during the British Airways system crash and our flights were cancelled. Instead of being on the phone with BA's customer service indefinitely, we emailed Perla (Saturday of Memorial weekend) and she came through like the STAR that she is! Our flights got cancelled again the next day and Team Senator Travel worked tirelessly to ensure our reservations were set for the first available flight home (Los Angeles). To say they go above and beyond for their clients would be an understatement. Perla, Evelyn and Maria are walking encyclopedia's on everything from "must do's" in respective cities to knowing the layouts of aircrafts. Their knowledge and expertise has been an asset in our travels and we're so grateful to have them as a resource. You would be doing yourself a favor by working with their amazing team; you will not only save time, energy and money, but will make friends that you never knew you always wanted! We're definitely Senator Travel clients for life! Keith and Shelina Rodenhuis read more

Where. Do I. Begin. Let me say, there is an angel sent from Heaven workin' over there and his name is David. I have NEVER worked with someone so wonderful and customer service oriented in. my. LIFE. He worked with me from start to finish, and let me tell you, there were a lot of bumps in the middle. We had a freak accident happen with our hotel in Mexico, and he checked in with me every single day to make sure we were taken care of. When we felt we weren't he called the hotel HIMSELF and talked to the manager! After the trip was over and more details needed to be sorted out, he has CONTINUED to be just as helpful -- out of the kindness of his own heart. He helped me cut *appropriate* corners where we could knowing we were on a budget (ie offering a shared airport transportation vs a private). David truly cares about his clients, you can tell. He wants you to have an amazing vacation, you can tell how happy it makes him to hear that you had fun at a place he helped you get to. I will ALWAYS book my trips through David as long as he is an agent. I will be recommending him and Senator to my family, friends, neighbors, colleagues, strangers and anyone else who will listen lol. I don't write reviews. Ever. This is my first! But I had to come on here and let anyone that is wondering about the experience through Senator how unbelievably WONDERFUL mine was. read more

Thanks to the reviews on Yelp; I contacted Senator Travel to assist me with a trip I was planning to Europe. I got travel consultant David. David has been great! He provided me with hotel recommendations, assisted with purchasing Euro Rail tickets and much more. He was very accommodating and professional. Working with Senator Travel has been a pleasure. I have been able to tell David what I want and he has done all the "leg" work. I would recommend using them when you need to plan a trip. read more

Impeccable service is one way to describe the many assets this Agency has to offer. Working with them multiple times (15+) over the past two years, I have interacted with a variety of employees. Each bring a wealth of knowledge to the table and lend their expertise to a carefully planned itinerary. Many trips I book include international travel. As one could imagine weather can often time be the cog in the wheel of execution. On one trip, I was stuck in Minneapolis due to weather with a short window to catch my connection flight in Chicago. Knowing I would miss my connection in Chicago, I emailed Senator and within minutes they called me and quickly worked with the President of the company to find me a new itinerary to get to my final destination - India, within hours of my initial arrival time. I have been more than satisfied with what I would categorize as the VIP concierge level of service they bring to each request. I have even been offered their contact information to solicit their assistance during after hours. Not once have I been disappointed. Thank you very much Senator for always being there for me when I have needed you most! read more

This was my first time I used Senator. I had been using another travel agent for many years but she had retired, I was in a jam for a while, then I found these guys. I was impressed by their professionalism. I was looking to fly to Italy and David did a great job helping me out, looking for the best flights and fares. Even after I reserved a flight plan, he then called me back a while later with even a better deal. Senator is great and I will definitely check them out again the next time I fly. read more

I travel a lot. I called to form a business partnership, really. They kept me on hold for some time, then a woman answered, wasn't very friendly, and asked me, "If we can even find you a fare, can you come into the office to pay for your flight in person?" I said no. She said "Well then I'm sorry, I can't help you." This is modern age, people. Take my credit card and don't waste my time! read more

I have not used a travel agency in over 20 years, and I am sure I am not the only one. My family wanted to try and organize a fairly complex travel plan at the last moment with not all the details figured out, and not much personal time to do so. After a careful look on Yelp, I decided to contact Senator Travel. They were very friendly and help me figure out exactly what I wanted. Even when things got tight based on the time restrains, they made sure that we got what we wanted with no compromises. In the end, my kids spent a great vacation with their grandparents, and my wife and I discovered a part of the country we would not have thought to go to. Senator Travel provided exactly what I wanted: very personal service. In the future, if things get even slightly complicated, I would recommend using them, as I have, and will. read more

David Ko is the best! We wanted to visit Alaska -- but not go on a cruise -- so it was a complicated trip to plan. David figured everything out -- van, bus, air, train and all the day trips and hotels. We had the best time -- all thanks to him. read more

am so impressed with this travel agency! they came to my rescue and helped book my trip to france.... they are kind, accommodating, knowledgable and a great team xo read more