My wife calls me from the new Meridian library. The van's misfiring--bad. She has all five kids…read morewith her and our other car's at the body shop! After we figure out how to get everyone back home (shoutout to our friends at Compass Bible Church for the rides), the next step is to figure out how to get the van to my preferred shop, some 6 miles away. First tow truck I called was pretty standard: You speak directly to the driver; he's busy, he's booked for at least 4 hours out; and he's not particularly happy to be answering the phone. I ask his recommendations and note who I *DON'T* want to try next. I call Torch. They answer right away and I speak to a router/scheduler/office worker. She's very pleasant, seemingly understanding no one is calling a tow truck because they're having a fantastic day. A driver's available in about an hour. No problem, I can wait. They have an exact price for me: $110. Stetson ("Like the hat?" I ask. "You got it!") calls me maybe 15 minutes later. He's wrapping up a job in downtown Boise, it's rush hour, he probably can't be there for an hour. But I can just leave the keys, he can do the drop on his own (he's familiar with the shop), and I can get back to my house more easily from the library than the shop. The shop has very specific directions on how to leave cars. I call Stetson back to relay the details to him: Amazingly, Stetson remembers my name from our call five minutes earlier, answering with a "Hello, Eric. Did you talk to the shop?" This use to be part of ordinary human interactions, but is increasingly rare in our disinterested, vain world. I tip my hat to you, sir. About an hour and a half later, Stetson calls from the shop: Job complete. The van's safely dropped off and locked up. I pay with my card via the phone, never having the opportunity to shake Stetson's hand and thank him. That's as smooth a tow job as I can hope for, so here's to a five-star review making up for it. Thanks, Stetson!

I can't complement the guys at Torch enough. My son had a blowout in Boise a couple of weeks ago in…read morethe middle of the interstate. It was a front tire on his 1990 Bronco and he almost lost control. He was really rattled but was extremely lucky that one of the drivers from Torch was behind him. They changed his tire like a racing pit crew, kept him safe, and got him back in his way. Thanks so much!

Thank you 4 picking up my vehicle from the scene. Ugh, it was a bad day, but your service helped…read more Thank you. Nice, funny & catchy business name BTW

Estimated arrival was 60-90 minutes. Called them after 90 minutes with no answer. Called again…read moreafter 2 hours with no answer so we cancelled our request. Unreliable and no communication.

Elvis Towing was above my expectations. He was very helpful and very precise when moving a heavy…read moreduty item. He cares about customer satisfaction. We will definitely use his services in the future.

Elvis towed a junk car away for me and did a great job. He's responsive and fair too.read more

Scott is the man! This is a man that cares about his work & his customers…read more I've lived in the Boise area since March & not one friend could give me the name of a trustworthy reasonable mechanic. I tried using Yelp to help find a shop that had high ratings & mostly positive reviews. I had a shop (Walter @ Mac's Automotive) convince me that replacing my rear end assembly instead of rebuilding the differential would be more cost-effective due to labor & parts. Initially quoted me $2300 ($1700 for the rear end) + $500 for 2 sensors that had to be replaced (told me that I had to do all 4). Ended up having Scott tow my truck from that shop to his & I told him what The prior shop had told me. To my surprise, Scott came back that same day quoting me $1300 for the rebuild. Then he mentioned the sensors & expressed their importance but I didn't have to do all 4. All said & done........$1655 out the door! Thank God For Perfection Drivetrain!

Scott did a great job in pin pointing my transmission problem. We came up with a plan and it works…read morebeautifully. We had to wait for a part to be made. Scott was easy to deal with and his pricing was very fair. I plan to return to have Scott do additional work on the car. Ken L Eagle, ID

They were the only company willing to tow my husbands lowered car- and did so with care,…read moreprofessionalism and speed. Even though we paid out of pocket- they didn't overcharge. State Farm needs to use these guys instead of the boneheads they usually send. Great tow operators that I will use in the future if I need it!

they were here Friday and caused an accident, leaving my car in gear when sending more juice to the…read morebattery. (On Friday, Larry Weller said he'd at least pay any deductibles.) they refused to provide their insurance information and told me to have my agent call them. they refused to give my agent their insurance information, saying " sue me" and told him to call their attorney, but hung up without providing their attorney name. no matter who's at fault, it's customary to exchange insurance information. I wonder if their insurance has lapsed. Will add to review as incident proceeds, they have a page at the secretary of state, but not at the BBB. It's a shame I have to give them even 1 star to post my review.

This place is truly exceptional. I needed their services to tow my car approximately a mile from my…read moreresidence to a dealership, and they completed the task in under an hour. The driver even took the initiative to securely drop off the key in the dealership's drop box, sparing me the need to follow him in my other vehicle. Although I can't recall the driver's name (and I really wish I could because he deserves credit), he exhibited utmost professionalism, courtesy, punctuality, and a willingness to go the extra mile - a dream employee for any company. I won't be searching for services from any other towing company in the future. Thank you for everything!

Spoke to Andy about towing my smoking car. He was friendly, helpful and responsive. He arranged…read morebilling to my insurance and towing to my service center.

Advanced Towing and Recovery was outstanding from start to finish. Josh was professional, prompt,…read moreand incredibly helpful. He communicated clearly, handled everything with care, and made the whole experience stress-free. Highly recommend this company.

Great service! Driver was a pro and went above and beyond. Highly recommend if you need a tow!…read moreAngie R

Absolutely the best towing service in the valley. Use them for my business and they never…read moredisappoint.

Super fast, super affordable.. Awesome awesome!! 5 STAR!!…read morefor sure!! Trudy