They do not fill your tank. They don't call you back. We have been w/o propane for 3 days now. We…read morewere w/o propane for over a week last month. Do not use them for your gas needs.

These guys are beyond terrible. We're on the auto-fill…read moreprogram and today we ran out of gas for the third time with no response to messages. Avoid them at all cost!!

Jeff and Tammi from Inter-Mountain Propane went WAAAY above and beyond to help me after I switched…read moreservice to Inter-Mountain, coming after hours to help me change out a part on my water heater. Tammi was able to schedule a technician (Jeff) to come out the next day to change out my tank from my previous provider, and then when I needed further help a couple days later, came that same day and fixed the problem for me. Outstanding service. Thank you so much!

Terrible company that does not respect the neighbors of its customers…read more I'm not an Inter-Mountain Propane customer, but my next door neighbor is. So Inter-Mountain feels entitled to drive its giant, heavy truck onto my (already-damaged!!) driveway to fill my neighbor's propane tank. I complained the first time I saw it happen, and I was ASSURED that it would not happen again. Well, guess what? It just happened again. See for yourself. Please do not support a company that has so little regard for property.

Rick, the owner, is a horrible man to deal with. Consider yourself warned & stay away. You will…read moreregret ever doing business with his company. I have had problems with him in the past and now again. They have lost my business for life.

Prompt response to inquiry about propane delivery. Great prices on propane delivery. Really…read morefriendly.

Really nice people that treat their customers like they appreciate the business. Great service.read more

We've been empty of propane for 3 weeks with -degree temperatures!!! This company doesn't care one…read morebit that they offer horrible service and even worse customer service! The downside to living in a small town is the fact that we don't have many options, so unfortunately we are stuck working with them.

We just signed up with Mesa after our last propane company failed to notice a leak in our tank for…read moreover a year! So far, they have been excellent to deal with, extremely responsive and very knowledgeable. I will update the review after we go through this winter but it seems as though the new management is doing a much better job than in the previous year.

This place seems to buy up good propane companies and ruin them. My experience was having to go the…read morelocal office to tell them I was at 30%. This was in the winter and they don't answer their phones. I was ignored by the people working there I. The office, then someone finally decided to help me and said she'd put us in the board. We got down to 10% and had to drive back. Again ignored. Thankfully we owned our tank so we just went with Arrowhead Propane and got propane immediately. There are so many other choices now for propane, I would not go with Ferrell. Also if you rent a tank from them, expect to wait months to have it hauled off if you do switch.

Too bad I can't give them ZERO stars. If you need propane, better call 2-3 weeks in advance and…read moremaybe after they have you on the schedule, they will show up for a delivery a few day after they said they would be there. If you call customer service its someone in Kansas or Missouri that answers and can only tell you what you already know, "You were supposed to get the delivery on Monday, but since its now Friday, I'll send a message to dispatch in Missouri to find out why our full truck sitting in the Pagosa yard hasn't gotten to your house." Since Ferrellgas took over direct operations from Selph's, service and dependability have disappeared. The final insult is that their CEO is pulling in $1.6 million in 2024 while we worry if our tank will ever get filled.

I've been with Pioneer Propane for three years and they have been wonderful. Swapped out a tank on…read morea scheduled appointment right on time. Friendly, respectful and thoughtful and professional. Small town company, vs mega national company. Ill be supporting local born companies. Congratulations on a job well done.

Peggy in the office is always helpful and Lloyd is pretty awesome too. It's nice to deal with a…read moresmaller company that's always willing to help.