They do not fill your tank. They don't call you back. We have been w/o propane for 3 days now. We…read morewere w/o propane for over a week last month. Do not use them for your gas needs.

These guys are beyond terrible. We're on the auto-fill…read moreprogram and today we ran out of gas for the third time with no response to messages. Avoid them at all cost!!

Rick, the owner, is a horrible man to deal with. Consider yourself warned & stay away. You will…read moreregret ever doing business with his company. I have had problems with him in the past and now again. They have lost my business for life.

Prompt response to inquiry about propane delivery. Great prices on propane delivery. Really…read morefriendly.

Really nice people that treat their customers like they appreciate the business. Great service.read more

Would give no stars, have two tanks on our property they came back 3x times and tried to fill a…read moretank that was already filled, called the company each time to tell them the location of the second tank each person says " it's in notes" yet no one can find the second tank . It's almost comical at this point the lack of attention and care this company has and it's horrible communication with drivers. Each driver goes to the same tank every time!! I don't know how much more specific go past the main driveway to the left you'll see 250 gallon tank next to the well house could get.

They have always been responsive when we have called. I know they are lacking drivers, so no…read moreregular route is established. That means we do have to call sometimes. I would prefer a really route and I hope they can do one in the future.

We've been empty of propane for 3 weeks with -degree temperatures!!! This company doesn't care one…read morebit that they offer horrible service and even worse customer service! The downside to living in a small town is the fact that we don't have many options, so unfortunately we are stuck working with them.

We just signed up with Mesa after our last propane company failed to notice a leak in our tank for…read moreover a year! So far, they have been excellent to deal with, extremely responsive and very knowledgeable. I will update the review after we go through this winter but it seems as though the new management is doing a much better job than in the previous year.

This place seems to buy up good propane companies and ruin them. My experience was having to go the…read morelocal office to tell them I was at 30%. This was in the winter and they don't answer their phones. I was ignored by the people working there I. The office, then someone finally decided to help me and said she'd put us in the board. We got down to 10% and had to drive back. Again ignored. Thankfully we owned our tank so we just went with Arrowhead Propane and got propane immediately. There are so many other choices now for propane, I would not go with Ferrell. Also if you rent a tank from them, expect to wait months to have it hauled off if you do switch.

Too bad I can't give them ZERO stars. If you need propane, better call 2-3 weeks in advance and…read moremaybe after they have you on the schedule, they will show up for a delivery a few day after they said they would be there. If you call customer service its someone in Kansas or Missouri that answers and can only tell you what you already know, "You were supposed to get the delivery on Monday, but since its now Friday, I'll send a message to dispatch in Missouri to find out why our full truck sitting in the Pagosa yard hasn't gotten to your house." Since Ferrellgas took over direct operations from Selph's, service and dependability have disappeared. The final insult is that their CEO is pulling in $1.6 million in 2024 while we worry if our tank will ever get filled.

I've been with Pioneer Propane for three years and they have been wonderful. Swapped out a tank on…read morea scheduled appointment right on time. Friendly, respectful and thoughtful and professional. Small town company, vs mega national company. Ill be supporting local born companies. Congratulations on a job well done.

Peggy in the office is always helpful and Lloyd is pretty awesome too. It's nice to deal with a…read moresmaller company that's always willing to help.