Required what was needed. Very professional, knowledgeable and respectful. I have kept their number…read morefor future projects. I recommend.

We recently had Joseph from Jacobsen Electric install several new outlets in spots on the outside…read moreof our home. I engaged with several electricians & many were exorbitantly overpriced. Joseph's quote was very fair & he did a great job with the installation. I believe he warranties his work for a year. I'd confidently hire him again for electrical work.

A third happy encounter with AAE…read more Wanted to add new lights installed, old lights replaced and a fan into a few bedrooms. Delighted with the work they did. They brought solutions to my problem than were better than what I was thinking. They communicated well, they worked quickly, cleaned up afterwards and did it all right.

Was scheduled the day before but was notified in a timely fashion the reason for the delay…read more Notified when in route and Arrived promptly as planned. Wade handled all our issues and found another potential issue as well and took care of that. Friendly and very professional tech who explained problems and solutions clearly

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

Replaced all smoke alarms over 3 visits. They worked hard to make it be perfect. It wasn't cheap,…read morebut it cost the norm.

From the owner: Certified Electrician Honest, committed, and professional…read more ⚡ 24/7 Service ⚡ Free Estimates ⚡ Fair Pricing ⚡ Expertly Done—Satisfaction Guaranteed! Call now for quality you can trust.

Engaging, smart, caring and simply brilliant. I hope he returns, but he reviewed my entire property…read moreand its many messes needing correcting, and he didn't seem overwhelmed. He wisely offered to establish a plan tackling each section, type or circuit, but already demonstrated how much more capable and insightful he is than others in this region. (I think he is too generous with his time. He's young, vivacious, and expresses sincere interest in his customers' issues and desires.)

Had james pop in to knock out a rewire for me. He was quick, communicative, and helpful. Dryer has…read morebeen working great!

Kept me posted with driver pic and arrival time. Got the job done at a price that was better than…read moreexpected and over $100 less than a competitor's quote. Couldn't be happier with their service and will definitely keep them on file for any future needs!

Sorry to say that this company sent us an arrogant representative to discuss a Generac…read moreinstallation. He was dismissive of our concerns and made it sound like they were doing us a huge favor by agreeing to install a generator as long as we did all the work for approval. We found another company that provided superior customer service. I don't know if it was just Paul (who came to our house) or the whole company but we were a million times happier with another Charleston based company

The technician was polite, friendly, punctual and very knowledgeable. They gave us a free estimate…read morefor installing a 220v induction cooktop. We did not 220v where the cooktop is. They did an awesome job on cutting only as little drywall as possible to install the 220v cable. The best part is that they also fixed the drywall perfectly! the wall are almost paint-ready. And the price was reasonable. What can you want more? We highly recommend this company.

Can't say enough about the level of service. A+ We had an extra line installed for our indoor lift…read more On time. Worked smooth. Couldn't be more pleased

I've consistently received excellent service, and my most recent experience was no exception. From…read morestart to finish, everything was handled professionally, efficiently, and with great attention to detail. A special thank you to Caleb, the service technician, who truly went above and beyond. He was punctual, knowledgeable, and took the time to thoroughly explain the issue and the steps needed to fix it. What stood out most was his honesty and professionalism--you can tell he genuinely cares about doing the job right and making sure the customer feels confident and informed. It's rare to find a company that delivers this level of consistency and quality, and Caleb is a big part of that experience. I highly recommend this team to anyone in need of HVAC services--you won't be disappointed.

Donny J came out today to do an assessment of my unit. He was professional, extremely knowledgeable…read moreand an all-around great guy!! Our first opinion said we needed to replace the entire unit for thousands of dollars. He found the problem, the air filters were the wrong thickness and the unit is cooling fine! Great job, and the promotional free consultation the company is offering right now was icing in the cake. I would strongly recommend them!

Fantastic service! First, they found my malfunctioning NEURIO had an electrical event and burned…read moreout. They replaced the NEURIO and got that covered by warranty. The team then saw that my house was showing a high draw from the grid. They investigated and found two CTs(?) were showing "negative". They turned them around and the house power numbers returned to normal. So happy this problem has been resolved. So happy with the professional service I received. As a consumer, all I ask for is "good service", and to "address the issue with a high degree of competence". I got that!

So far so good and so am just writing this in case someone is considering making the same mistake…read morewe made. We did NOT use Boss Energy for our solar install and we should have. Instead we used a huge national company. In our defense, we didn't know about Boss Energy when we made our choice and the big company looked like a local company because the sales person was a local person we had met socially. Things went pretty well for the first year but then the big company went belly up and our "friend" ghosted us. Now the system has shut itself down and our customer service person at Berkeley Electric suggested we call Boss Energy. Jared answered the phone (what- an actual human?? How 1990s of them!) and immediately went into problem solving mode. The problem is not yet fixed, but I have a good feeling about Boss Energy!