It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

We had a fantastic experience at Enterprise. It's the first time we have ever bought the first car…read morewe looked at, but Edward showed us the right car and the price was right. We had 2 other appointments that day, but we decided to cancel them because we'd already found our car. That gave us some time back. It helped that we had already rented the make and model and liked it. I liked the no haggle policy. I wouldn't like it if the price hadn't been good, but I have better things to do than haggle. At most dealers, if you don't haggle, you pay extra. The sales process went smoothly. Edward was new but knew what he was doing and managers helped him. They got the paperwork done quickly and brought our car out with a big green bow on it and we were off to lunch.

Got prompt professional attention in helping find the vehicle that is right for us. Edward was new…read moreto the sales side of Enterprise but he did a good job for us. He added full warranty coverage (for a price) for up to 110,000 miles on the car. They have dozens of vehicles on the lot and the ability to view and acquire inventory from other sites. All in all a comfortable car buying experience.

I bought a 2013 Chevy Silverado from this place it has a lien against it which in the state of…read moreOklahoma you cannot sell a vehicle with a lien on it I have pictures of conversations between the owner and I that are voice recordings I have a copy of the lien where the lien was put on it in 2017 The owner of this establishment tried to give me a dealer tag telling me that it was legal for me to drive on a dealer tag when I found out what the state of Oklahoma it is illegal for me to drive with the dealer tag today is 62 days since I bought my vehicle and I still have not received a title my daughter bought a vehicle from there as well within 2 weeks The radiator went out and one of the fans to the radiator was not even hooked up when we took the radiator out to replace it the mechanic said it had a lot of stop leak in it and could not believe that she was able to even drive it home without it overheating do not buy from this place The owner has blocked me from being able to call him or call the establishment well not speak with me I have his personal cell phone and he has blocked me from it as well

Went to look at a vehicle when i got there i went to check the fluids and the radiator was packed…read morefull of stuff that looked like mud. So i told daryl and he said he didnt know it was like that. So i gave him back the keys and declined to test drive it. On my way home he called to tell me he took it off the lot and off of facebook marketplace and his mechanics was checking it out. Except he lied... he didnt take the post down....he BLOCKED me from seeing the post. Sounds sketchy and very dishonest. Id stay far away from this place.....

This dealer ACTUALLY sells their vehicles for the price listed on their website and their prices…read moreare hard to beat. Believe me, I looked at numerous dealerships before we bothered traveling to Tulsa to buy a car. Our salesperson, Brandon Tipton, was a pleasure to work with and was upfront from the beginning. Most every dealership I looked at in TX/LA/MS/AR offered great pricing (comparable to Regional) however their advertised price included every single rebate under the sun. Basically, the other dealer's price included a military AND first responder AND recent college grad rebates. What are the odds a buyer would qualify for all three?!? And a couple even snuck in a loyalty discount or HOA President rebate. Again, why advertise a sales price that the average customer cannot take advantage unless you are dishonest? And why would anyone do business with a company that is dishonest out the gate? The paperwork did take longer than we were promised (the dealership was very busy) and it had already been a long day so that one area could be improved but I wouldn't hesitate to recommend Regional or Brandon Tipton - in fact we already have! Again, I would make the out-of-state trip back to Tulsa again to spend my money with a reputable, honest dealer.

Bait & Switch. I drove two hours to get there. The car I was looking at could not be found. They…read moretried to upsell me to a 2026 and showed me cars that were outside of my parameters. Total waste of time. I'm going back to CarMax or CarGurus,

Just a buyer beware: the online price you see is NOT all in‍ They'll come back with at LEAST $4000…read moreover the listed price from their online store so just be prepared.

On August 5th 2026 I went into Grubbs Nissan to test drive a 2022 Ford Escape. We were working with…read moreone salesman's but then we were moved to Blaze. I test drove it and everything seemed fine with the vehicle. We got back to the dealership and we were talking over the finance portion. Another person was test driving after us. But ultimately decided to buy it. I have a co-signer. The price on the car was 14k and before we started signing paperwork I had asked about warranty options. Most options were not available to us except one that was a super expensive warranty. I told him that we would not be adding that warranty at this time. As I was signing the paperwork I thought I noticed that the price of the car stated 19k. But then I thought maybe I am just seeing things. After signing it all I asked my co-signer if they saw that price and they said no that it looked fine. Well, fast forward to a week later, I was right that the price of the car was bumped up to 19k because they quietly snuck in a service warranty that we never wanted..... It was shady and I'm hoping it is cancelable. But, we will see... At any rate we buy this car and I'm thinking that I will get to drive home with my new car right away. However, Blaze states that the car hasn't been serviced and he would like to keep it for that reason and have me take a loaner vehicle. I thought it was strange that they never had it serviced. But, I did see take the loaner and go home. The next day, I go up there thinking that they should have it done by now and when I go up there they first have a difficult time finding it in the system. But ended up finding it and the gentleman states "oh yes. The one with the extended crank". I stopped and asked more and he states that an extended crank was noticed and I had no idea what it was so I looked it up and was confused because the car seemed fine. I was sent home with no info and was told that a tech will call me the next day. The tech never called me, ever. Then my co-signer was looking online and saw that there is a few recalls that need to be completed. Co-signer calls Grubbs and tells them about the recalls and they didn't know that there was recalls on the car which seemed crazy. It finally gets to Ford and they do the work and it gets back to Grubbs. I get a call from someone who told me the car is ready for pickup. I didn't get the car till Sept 8th. A whole month with the loaner. So, I go up on September 6th and they at first can't find the car... they have several employees looking for the car...they finally locate it on the lot after about 30 minutes. I notice some confusion. They then could not locate the keys... they look for about 45 minutes and can't find them so a guy came out and said for me to take the loaner home and that they will look for the keys. I go back again and they once again couldn't find the keys. They did find them after a bit and they sent me on my way with the vehicle I bought. 33 days ago. I did ask that they fill my tank with gas and they did not. Seems to be normal practice when you buy a vehicle that they would fill it with other gas, but not this dealership. I now have a back tire that is leaking air so much that I have to fill it daily. Headlight that went out. I am now hoping that it's not a bad sign of things to come. I know that is part of the risk when buying a used vehicle, but they also sold me a car without disclosing the extended crank issue. Luckily it was taken care of.

Had my VW GTI serviced for a malfunctioning Seatbelt, Issue was not able to be resolved quickly,…read morehowever the service dept. loaned me a new vehicle to drive for a few days until it was fixed. Very friendly staff and they are extremely professional. I was shocked of the low price of their Oil Changes, and I will be back. Thank you

Worst service department ever. If there was another Vw dealership in Tulsa I would go to them…read moreinstead of here. After oil change they leave my air filter uninstalled now I have a check engine light on after getting services here. Then they will put a permanent code on your car so will have to bring it back. Dirty mf. They will delete this post so hopefully you will see this. I'm reporting you guys to the better business bureau.