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    Selfology Spa

    2.7 (169 reviews)
    Closed Closed

    By appointment only

    Services - Selfology Spa

    Massage

    Selfology Spa Photos

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    Laura B.

    Bought a groupon. Couldn't book through website. Called multiple times. Never got a call back. Emailed twice. Never got an email back. Showed up in person there was no one manning the store. And when I texted the number asking to book and saying the website sucked. They said they wouldn't redeem my group in because I used the word sucked.

    Spring S.

    Please trust what I am writing here and never go to this salon. I experienced the worst customer service in my whole life, that I still can not believe what happened. I am not sure if the guy who we dealt with is the owner of this salon or not, but based on what he said, he is the owner. He is a super aggressive, tall Asian man who can scream and shout at customers easily. I purchase a coupon from Groupon at the end of January,2020 for couples massage. I even booked the appointment for a Saturday two weeks ahead. I received a text message that contained a date and time that was not working for me and was very odd as well. They asked me to confirm the appointment even though the date was for 2020-09-26. You don't even have the option to decline the time they gave you. I then started calling them 2-3 times per day with different phone numbers. I even sent an email and asked them to get back to me. No one called, no one replied to my email. After two weeks I went to the salon and talked to one of the staff. She then mentioned that the reason they don't answer any calls is because they receive 7200 calls per day which I believe is ridiculous. And then she said she will refund me and submit the refund through Groupon. I asked how long will it take and she said she doesn't know. Based on the comments and reviews from other customers, this is not the first time they are refunding the unhappy customers. Out of a sudden the owner came out of a room with a very aggressive and angry attitude and said I need to leave the salon, otherwise he will call the security. He was very unstable and aggressive that I did not feel safe at all. I ended up calling the police and filed a report due to his aggressive behavior. Police asked me to step outside of the salon to be more safe. And then after a while talking to them, I tried to leave and the owner came out of the salon and started screaming in the street. Please please don't ever put yourself through this situation. Trust me, it doesn't even worth it. If I read these reviews, I would never purchase any coupon for this place. I have not received my money back after 5 days, and I am working on my complain through Consumer Protection BC and the Vancouver Non-emergency police.The money is no longer important for me, my main concern is how this business even still running with all these negative comments. I will not give up and will make the owner feel so sorry for what he did to me.

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    2 years ago

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    8 years ago

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    Page 1 of 5

    Review Highlights - Selfology Spa

    My husband and I, both on tight schedules were graciously accommodated by Peter and his Team for our "Couples Massage"....

    Mentioned in 20 reviews

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    CC Massage Therapy

    CC Massage Therapy

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    1.9 kmShaughnessy

    I was looking for a registered massage therapist and had a list of five places I was going to check…read moreout, but when I stumbled upon CC Massage Therapy, my search ended. This place is amazing !!!!! 1)It is conveniently located at the corner of King Edward and Oak street and they have free parking at the side as well as underground. 2)The manager is super friendly, knowledgeable, helpful and will patiently answer all your questions. 3)Julia is amazingly skilled at being a massage therapist, as well as passionate at it. I was able to tell her about the pain in my left arm as well as my neck and she listened attentively. She was then able to target specific areas as well as other muscles I have over-extended and didn't know. She also showed me some helpful preventative exercises to do with my arm. 4)The over all place was clean and the rooms were very welcoming. A bonus that they have a sauna that you can use for free before or after your appointment :) 5)Her prices are extremely reasonable compared to other places. 6)Booking an appointment with her around your busy schedule is hassle free and she is very accommodating with time slots. There is not one downside to this place and yes, I will definitely be back :)

    What a gem! I'm always on the lookout for a good RMT, and through a recommendation from a friend…read moreand coworker, I'm delighted to have found an amazing one in Julia Li. Friendly and positively beaming with such passion and talent for massage, Julia has gone above and beyond my expectations during both my visits so far. Her facility is clean, comfortable and convenient to get to, with free customer parking around the corner of the building on King Ed. If you have time to spare, you could even stay to use the sauna and shower on-site. Rates at CC Massage are among the lowest I've seen for an RMT in Vancouver but quality of care and service are among the best. Julia is very accommodating with scheduling, though when word gets out about how great she is, appointments may become harder to get by so I'd give her a call sooner than later. Too good (though tempting) to keep a secret. Looking forward to my next visit!

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    CC Massage Therapy - Front of house at CC Massage.

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    Front of house at CC Massage.

    Selfology Spa - spas - Updated May 2026

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