First off, the actual customer service was great. The seating, ambience was very cool. The dj…read morecould use a little fine tuning but he was cool. I'm just not ok with a dj who is being paid by the owner, telling folks or allowing the MC to tell folks in order to request a song, you gotta pay. If I chose to tip him, so be it, but being forced ain't cool. My biggest complaint was the price of everything. Now I'm a country chick and realize that prices are more expensive in the city. I was approached by the manager and I told her I needed a set up. She asked me what chasers I wanted and I said water and coke. I was charged separately for the water and coke that was supposed to be included in my set up.... so all together for a set up and a hookah, I paid over $60. I've never paid, IN HOUSTON, more than $10 for a set up and $35 for a hookah. Then they have small 4 oz paper cups to get the ice out with. After all this she attempted to charge me a bottle fee for each bottle I brought in. I sincerely think the young lady wasn't sure about what she was doing. Again she maintained her professionalism but she looked overwhelmed. Let's move on to those hookahs, the flavor lasted maybe 10-15 minutes and then the other lady who was helping refresh the coals was firmly pressing them down on the foil. I called her to the side and advised her that she was going to burn the shisha like that and sure enough my next puff was nothing but burnt shisha. They did replace it for free so I can't say much about that but overall....... The employees need training, I think they were overwhelmed and I think y'all were understaffed to serve the amount of people that accompanied this party... Great establishment Great employees Refine their skills and you'll be open a long time.

Their service was great! They told us they were streaming Tank and Roach fight but we had to watch…read moreon our phones as they did not have the fight on. They seemed they had trouble paying for it not sure exactly but they did seem to try. It's BYOB.. hookah was flavorful and sweet how I like it! Vibes are chill but we did not get to watch the game. They gave us great discount for not having the fight on as they did tell us they had it on prior to coming. Nonetheless I would come again but not for any game/fight just for a chill nice vibes.

The food is amazing! Can't say enough good things about management and the service! Go there…read moreoften and it never disappoints.

The music is what brought me here! Driving through the parking lot outside and stumbled upon this…read morehidden gem. They have inexpensive hookah and drink mixes to go with whatever bottle you bring. I have not tried the food but they have a variety of options, and the staff is always friendly.

I read the reviews before coming and have to disagree. I came for Tejano night. Friends wanted to…read moresee a band so we reserved two tables. Glad we did. This place is huge and lots of people but not too many. The size of the place can hold the crowd well. If you don't dance and love people watching you will still have a great time. Crowd was a variety of ages. I enjoyed watching the different styles of dancers. I even got many outfit ideas too. Very nice staff, my waitress was excellent! I wish I got her name as everyone badmouthing the staff. Place is very nice, well air conditioned, nice bathrooms and DJ was good in between bands.

Kinda cool place, next to a Truck Stop...Food was decent, drinks were good, but they didn't have…read moreanything I wanted, so I just had a Corona...

Came here over a month ago to check it out. When I left, the person working the bar recommended I…read moretry the food next time. So I held off on my review. So i visited here last night, which happened to be lady's night. Had an amazing time. Both times I was here, they had a DJ and the place was bumping! Really good humidor with plenty of options, besides the usual Name brands. They have some good small batch options. As for the food? Got the wings and fries. It was damn good. I'll be returning again.

I was invited here for steak night& to play dominoes. They have a DJ and the music was too loud for…read moreme. The other customers seemed to like the volume and seemed excited. I have been here in the past but not when they had a DJ. The music genre was hip hop and the videos were on most of the TV's. I put no regarding parking because the number of spots were 20 at max for an establishment that holds over 120 people Dear were more pictures unfortunately they didn't save in the system or on my phone. I ordered the shrimp with onion rings and both were overcooked and hard as rocks. I do not suggest getting fried food from the establishment. I recommend this business for those smoke cigars and enjoy playing Domino's indoors.

One of the few places in Houston that has snooker. Very rare to find a location with more than a…read morehandful of tables. Q Ball has 5 official Strachan snooker tables (used in official tournaments) that are consistently clean and well kept. Three 8 ft. Tables along with three 9 feet tables. Plenty of tables with plenty of space. Staff and owners are very friendly and will always be tentative. I was a stranger before but now, they made me feel like family. Rates: (per hour) 8$ - 8 ft. Tables 9$ - 9 ft. Tables 10$ - Snooker tables There is a special on a specific date that reduces table prices! *** Great Pros to keep in mind: - smoke friendly. Q ball allows customers to smoke inside the vicinity and also serve high quality seisha in a high quality hookah. ( brand: Khalil Mamoon) - clean tables with a nice atmosphere. - daily specials like cheaper hookah, wings, and alcohol. - Full bar that serves multiple types of liquor and cocktails. Cons: There are literally no cons besides 1 that cannot be changed due to the environment and that's the fact that the music is playing. Don't think that the store has bad music, i always i enjoy their music selection when I'm there, but snooker players play in complete silence and needs major concentration.

We visited Q to get a different experience from our usual club scene type place with pool tables…read morethat we usually visit (not to be named here). Q is a hole-in-the-wall pool hall with some nice pool and snooker tables, and a perpetual unfinished look. There were maybe 2-3 tables in various stages of build, and the owner worked a little on one of them right next to us while we were playing. They have most of what you might want to drink (mixed drinks, wine, beer), though I won't venture to call it a full bar. They also have food and hookah, but we didn't order either of these. The crowd was mostly Middle Easterners playing snooker, and we were the only ones there that didn't fit that description. Overall, this is a chill, laid back "joint" where you can just enjoy your game without the constant distractions of scantly clad waitresses, loud blaring music, and 100 TVs running sports. Just one recommendation: You don't have to switch the music to trap/hip hop when Black folks walk in. We recognize we're in your place and we adapt. Remember, we came here on purpose.

A VIBE! The service…read moreis always superb, with compliments to the entire staff: very attentive, great attitude, and they provide a fun atmosphere. The lighting and decor is perfect to share on your stories whether you're here solo, with friends, coworkers, etc. I indulge in their crafted cocktails, especially when they're just $5 during Happy Hour, and plenty of meal options to look over. (I recommend the lambchops and fried rice -- hits every time!) Hookahs are smooth, the DJ and live entertainment keeps the crowd vibing, never a dull moment. Couple of ticks: If you're just looking for a quiet, cozy date night hookah lounge...probably not the place. It gets packed and the music is loud. Finding parking could be an issue because it fills up quite fast due to it being shared by surrounding businesses. Also the area is a little sketchy, but security is on property all evening and monitors everything. I haven't had any issues; just stating my observation of the area. Come see me during the week for Happy Hour!

I absolutely love HTX, mkay? So when I stumbled across this…read moreplace , I HAD TO try it . Ima hookah girlie , so the simple fact hookah was $15 with $7/8 refill? Baby count me in. The drinks and food were inexpensive. My bestfriend and I went on a Saturday night just to chill and vibe , we ordered chicken fried rice, samosas, and a cesar salad. The drinks were about $10/$12 a cocktail or shot. Our server was Elizabeth (I think that was her name) she was a bartender and decided to help the actual server in our area. Both were attentive. They have a DJ and the music was good. I'll definitely be coming back and trying more things on the menu . If you're in the area, come through! P.S . There's a parking lot- free parking & they can separate checks only at the bar.

Great priced drinks. Dive bar vibe; great service! Wonderful people. Great atmosphere! My kind of…read morepeople. We are here on a Sunday and no seating available! This is a must visit for hanging out and close friends!

The service is always good! Julie Wendy and Casey are god sent! I love this place! They made it…read morebigger and better we played pool laughed all night and drank amazing drinks ! Always will Recommend this place! To everyone! The environment is very welcoming!

Visited during construction of their new humidor, however almost ALL of their stock in their…read moretemporary humidor had mold. Everywhere I looked, I found moldy sticks. Not worth the drive. Left and will never visit again Update in response : Bloom, Plume, whatever you want to call it, doesn't exist. It is 100% of the time MOLD. It is ALWAYS MOLD. If it can be wiped off the side, fine. If there is MOLD on the FOOT OF THE CIGAR, that cigar should be THROWN AWAY. Bloom, Plume, whatever you want to call it is an old wives tale and allows stores to sell product that has gone bad. Would you eat a steak that had mold on half? Would you eat any food that had mold growth anywhere on it? No

Enjoyable clientele. And the owners are knowledgeable and friendly. Can't wait for the expanded…read morehumidor to finish.