Matthew Alvarez is professional and personable. He literally took my hand and guided me through each step in the process of refinancing my home. I was always able to get ahold of him any time of the day and he would address my questions/concerns. Matt is a very successful and active agent but yet somehow manages to give each client the individualized attention they need and want! I am forever grateful to have had the opportunity to work with Matthew Alvarez and I will certainly be recommending him to all my friends and family looking to purchase and/or refinance. Thank you Matt for all your help! read more

I used SELFI multiple times for refinance and getting references for purchase loan. The owner Joseph is honest and reliable. They always offer very competitive rate in the market. However, this time I'm trying to refinance my house. Raul is helping me. He didn't lock the rate as promised. He could inform me much earlier. But the process was not transparent. The date before the closing date, he told me that I have to pay 3000+ more to get the rate that I quoted. I'm very frustrated because I quoted other lenders who offer same term but I chose SELFI because I trust them. At the end, they told me that they cannot close on the promised rate. Lessons learned: 1. Don't trust the quoted rate that they promise 2. Don't trust the closing date that they estimate. read more

We came across SELFi while researching rates and lenders after having already started the re-fi process with another lender, which we were having a horrible experience with. Can't say enough how glad we were to find Joseph and give SELFi and chance and ultimately choose them as our lender. Joseph was so responsive to all of our questions and correspondence. He always replied quickly to us and we never felt like he was rushing us or pressuring us to make any decisions. We appreciated that so much of the process could be handled online, digitally - no faxing or in-person steps, and no one in our house until closing. The entire process was very easy and we closed quicker than we thought we would. He also offered us the best rate and a loan option that we felt worked best for us. We will definitely be referring Joseph and SELFi to everyone we know that might be in the market for their services, and look forward to working with Joseph in the future. Thank you, Joseph! read more

Awesome service! Thank you Joseph and your team for everything! My refinance wasn't an easy one but you and your team work hard and endlessly to get it done for me. I work 2 jobs and have to handle a newborn baby and you made my refinance painless and less stressful. Thank you again for all your help. -(Linda) read more

You know how you usually have to choose between "good, fast, cheap" and you can only get at most two of the three? Joseph and his team exceeded my every expectation. I had a moment of "this is too good to be true" and "why is this so easy, what's the catch?". The reality is that for me, I was able to get a Good (actually, Great), Fast, Cheap refi on my mortgage. Good (Great): Joseph and team provided excellent customer service. They replied to my questions super quickly whether by text, email, or phone call. I never waited more than a business day to get a reply, but usually got answers within a couple hours. The SELFi website is super user friendly, easy to navigate including clear actions you needed to take. Fast: From initial inquiry to approvals to underwriting to signing papers to getting the loan funded took under 3 weeks. Cheap: I compared rates, points, closing costs etc across 5 different options, and Joseph easily had the best financial option for me. The closing costs were less than 1/3 of the most expensive option I researched. Rate was also between 0.25% and 0.75% lower than other quotes. Caveats: You have to be comfortable with the process of digital sharing of your financial docs. I also have a high credit score, stable income, and a conventional loan (non-Jumbo), which I assume all helped to move things along. read more

Joseph provided awesome service made my refinance as smooth as possible. He was prompt with updates and answers to any questions I had, and helped me figure out how to deal with some of the hurdles in my situation. Everything was transparent and efficient! After an error on my part during the process, he was extremely helpful and went the extra mile in helping me figure out how to resolve, coordinate, and eventually finalize things. read more

While shopping for rates for a refinance, I came across SELFi. In addition to a great rate and pricing, Joseph was available throughout the process to answer any questions we had and guide us from filing our application through closing. Due to COVID-19, we were able to get our appraisal waived, and the closing was completed in a way that made us feel safe. His commitment to service was a big part of why I chose SELFi for our refi, and I wholeheartedly recommend this service to others. Thanks, Joseph! read more

Better rates than I could find elsewhere and the process was super easy. Most of the document signing and submission is digital, which is a plus, and that includes most of the closing paperwork. I only had a notary stop by to sign a few items at the end. Easiest loan I've every done. Got to work with Dalton and he was great about answering my questions and getting everything sorted out. I highly recommend. read more

Can't thank Joseph enough for saving us a lot of money. He is very professional, timely, patient and explains things how many ever times it takes with a lot of patience. His system is super organized and helped us refinance without needing to worry about pandemic etc. We gave up hopes trying with standard lenders and we came across Selfi.com . Right when we lost hopes, Joseph pulled one of a miraculous deals and delivered it as he promised. read more

Joseph and Raul(realtor) we're both very friendly, responsive, and efficient. Not only does selfi offer the lowest rates I've found, they're fast as well. They were able to help me close in as fast as 16 days. I've already started recommending them to friends and family. As of right now one of my colleagues is in contract on a house with the same agents Joseph and Raul. Selfi offers low rates, great customer service, and fast closing. Nothing else is needed when you shop with selfi. read more

I work for myself so don't have W-2's to *legitimize* my finances. I looked around for almost 3 years before I was able to find someone who was NOT a hard money or *portfolio* lender wiling to give me a loan. I was used to being quoted 5.8-7% interest, so when Joseph came in with a rate in the 4's, I frankly didn't believe it. Though he was VERY responsive and patient, my realtor and I still couldn't believe that he could get rates FROM Quicken, UNDER what Quicken quoted me directly, so we were wary of the whole process until it came through. Seriously. I don't know if anyone knows what it's like to HAVE money, but to not be able to SUBSTANTIATE the money, and though doing so required a lot of paperwork, it all went as smoothly as anyone could've hoped. Because my house purchase was *unique*, the close had to happen quickly, and we contacted him FIFTEEN business days before we needed to close, AND over the holidays (Nov19-Dec-12) and he made it happen with a day to spare and we closed EARLIER than our agreed upon date. Now I wouldn't recommend going to him last minute like I did, because I'm sure I was a NIGHTMARE client (SO much paperwork, SO MUCH back and forth to legitimize my finances), so if you're just a *regular* person in search of a loan, you've found your Unicorn in SELFi! Thanks Joseph!! read more

I'm so glad we found SELFi! Not only did we save a ton of money, but the process was relatively painless. Raul was really responsive, and it was great to be able to do everything virtually (with the exception of getting an appraisal, and the signing the last few closing docs in our home). The whole process took longer than I anticipated, but Raul was always there, letting us know when we needed to upload another document or something. We are delighted to have a new mortgage at a great rate, and we paid so much less than we would have anywhere else! Thank you, SELFi! read more

I highly recommend Jake Lucas and SELFi for home financing needs. My recent refinance with SELFi was my 10th loan in my life, and it was by far the quickest and most simple transaction. Also, the SELFi mission to educate borrows and provide the lowest rates is unparalleled. Thank you for saving me $28k over the life of my new loan. read more

I always say that buying a house is one of the most stressful things you can do in your life, not only because it is a huge life choice and change, but also because nobody in the process cares about the deal as much as you do. For the agents, brokers, banks, and title companies, they do this every single day and it's easy for a buyer to feel like another sheet of paper in the stack. I had this exact experience with SoFI and Better Mortgage who both "pre-approved" me, assured me I should go and place offers on properties, and then when my offer was accepted were both completely unreachable. After days of phone calls, I was later assured separately and by both lenders that I would never qualify for a mortgage due to my self-employment. After almost giving up on the whole process, I found SELFi on Yelp and reached out to Joseph. He had an underwritten pre-approval for me within a couple days and got the deal done when nobody else could. In addition, he was super responsive, easy to get in touch with, and easy to work with. I cannot more clearly state my confidence in SELFi and enthusiasm to recommend them to anyone. read more

Matthew helped me refinance my VA loan and made the process really easy and stress free. He ensured that we moved quickly and locked in my new rate at the lowest % available. He was with me every step of the way and kept me informed and updated. I'm so glad that I was introduced to SELFi, everything was so much easier with this company. read more

I have financed/refinanced a home 5 times over my life. The experience with Joseph and Selfi was by far the fastest and easiest... i am shocked! We closed our new mortgage about 20 days after reaching out to Joseph via yelp. After reading great reviews, i contacted him via yelp. We sent a few notes back and forth that afternoon, and on my way home from work we had a conference call. By that evening, he had sent me the loan details and application. 24 hours later we had approval from quicken loans. The appraiser came 2 days later, and we never slowed down from there. So easy, great person to work with and extremely responsive. Highly recommend! read more

Fantastic experience. I was looking to do a cash-out refinance on an investment property, but was struggling to find a low enough interest rate to make it worthwhile. I shopped around and watched the numbers for months, and became frustrated to the point where I wanted to just bail on the idea altogether. I luckily came across SELFi. I sent in an application (super easy) and Joseph got back to me quickly with rates that honestly seemed to good to be true. Joseph did a fantastic job of explaining everything, and he laid out all of my options with zero pressure. When I finally came to a decision, the process was fast and seamless. Joseph reached out right away if an action was needed on my end to keep the process going. I think I closed in around 2-3 weeks, the longest part was just waiting for an appraisal. I would definitely recommend SELFi and Joseph to anyone looking to refinance their mortgage. Thanks Joseph! read more

We did refi with SELFi twice. Both times, the whole process was easy, smooth and efficient. Joseph was responsive and extremely helpful - he jumped on the call with us and explained everything after we emailed him a bunch of questions. SELFi's platform is also easy and intuitive to use, it makes the whole refi process so straightforward and simple. Also worth mentioning - SELFi's website provides so much transparency for the refi process and its blog was such incredible resources for us. We're very happy with SELFi and definitely recommend it to everyone. read more

Second refi with Selfi, rates as advertised, costs as advertised and they are the best rate/costs I found. Process couldn't have been easier. read more

Fantastic service from Stacy Mitchell!! Quick, easy, great rate, low fees and closed within a few weeks! Highly recommend Stacy for your refi needs! read more

Selfi offers a winning combination of low rates and easy execution. Joseph, our mortgage broker, was super responsive and communicated clearly. In addition, Selfi's application portal was easy to use and allowed for our documentation to be uploaded securely - no emailing sensitive information back and forth. Selfi paired us with Quicken Loans, and the lender - as well as the lender's settlement service Amrock - were also easy to work with: many of the loan docs were signed electronically! If you're looking to refi at a great rate, I'd highly recommend Selfi. read more

Erica was unable to answer my questions on the closing cost and on one phone call she got frustrated with me and shamed me about asking questions. I remained my calm and never said anything negative back to her on the phone but I cried terribly afterwards. She did apologize though. We end up calling my friend for help who is a mortgage broker and she was able to answer my questions in a very short phone call. We also had a hard time with her communication style. She tends to over explain a situation and expands the topic to a point which made it hard to gain efficiency out of the conversation as we found it challenging to break her speech and go over the list of things we planned to go over and the phone calls end up being very long. Perhaps if she tries to be a better listener, the communication would go much better. However, they do have good rates and closing credits. These are my most honest opinion and experience. read more

Patrick is hands down the most honest and transparent salesperson we have ever dealt with. He gave us all the information we needed to make a decision and was not at all pushy. We got a great rate for our refinance and the whole process was seamless. As well as being a great loan officer, Patrick also supports the veteran community and donates a portion of his commission to veteran housing organizations, which is awesome. Thanks, Patrick! read more

Matthew Alvarez was my Selfi Mortgage Coach & Realtor for my first fully digital refi experience. Matthew exceeded my expectations in every area. He responded to all my requirements and requests promptly and courteously. He was patient and friendly and completely transparent. This was the quickest, least painful & easiest refi I have ever experienced and I've been through quite a few over the years. I got exactly the rate I was looking for. I shopped around and looked at competitors while I was negotiating and Matthew was far better in every area than several other "wholesale" brokers. Selfie is an excellent company for those who have solid credit and want to use the digital world to execute lower cost mortgage transactions and refi's. I will be referring all my future recommendations to friends and family to Matthew Alvarez at Selfi! read more

My experience with Selfi was great. Most of the conversations were over email after the initial call and the loan was approved and disbursed within a month. I would recommend Selfi to anyone who doesn't mind more of an off-hands approach in mortgage refinancing. read more

I first heard of Selfi.com from a coworker that just completed her refi. She gushed about her loan officer (the refer to them as your coach) Matthew Alvarez and about how helpful he was and how he asked all of her questions. And on top of that, he got her a great rate. Being that I've been considering refinancing and looking into refi-ing thru traditional lenders, I took a leap of faith and looked into Selfi.com. I more I read/researched, the more I liked what I saw and next thing I knew I was filling out an online application with Sefi. And to my good fortune, I too was assigned Matthew Alvarez as my "coach". Everything my coworker said about him was true and I was impressed that he loved up to the hype. He answered all of my questions, kept me appraised on my application by emailing/calling me. All in all, the process will have taken about 7-8 days and I couldn't be more pleased about the experience. I'm glad I went against my nature and took a chance on a company I hadn't heard of prior to last month. Thank you Matthew Alvarez (&Selfi) I will be recommending my family and friends to use your services. For anyone reading this, I hope it helps you decide to use Selfi.com and if you do, ask for Matthew Alvarez. Tell him Jesse send ya . read more

We just refinanced with SELFi and were very satisfied with the entire experience. Joseph and Dalton of SELFi were very responsive and available via email, text, when/if needed. I did research initially and was a little leary at first since I, personally, had not heard of SELFi before. I'm happy to say that the whole process was quite painless. Thanks Dalton for putting up w/ all the back and forth between me and the hubs. I highly recommend SELFi for anyone interested in a new or refinance mortgage! read more

Overall a really easy and quick experience. It was difficult getting quick responses from Dalton or Joseph so you will need to be patient when trying to get immediate answers to questions. There were also a few hiccups with the rate lock but Joseph and Dalton made it right by ensuring I received the credit and rate I requested to lock. I especially appreciated the hybrid closing which allowed for as little wet signatures with the Notary as possible. read more

Joseph worked with me and got me the historically low refi rate. From my experience working with Joseph, I found him extremely responsive, very thorough, respectful, and ethical. It was a large loan amount and I completely felt at ease and trusted Joseph every step of the way. The whole process was effortless and quick, at least that was how he made me feel. I am very grateful for his assistance. read more

Working with Selfi was one of the most seamless financial transactions I've ever taken part in. Joseph was super knowledgeable, the rate and pricing was transparent (and best in market) and the team was always super responsive. Would recommend to anyone looking to finance or refinance a home purchase read more

Joseph is professional, prompt, communicative and absolutely a pleasure to work with. He is my whole family's go to when it comes to refi's or purchases. I really couldn't have asked for more! I have and will continue to refer family and friends to him. Thank you Joseph!! read more

Matthew Alvarez was Great! It was a pleasure working with him through our refinancing. His prompt attention was the best, Thank you Selfi for having the best! I'm already referring them to family, friends and co-workers :) -lourdes read more

Joseph was fast, friendly, and took time to help me understand my own finances. The fast quote before I provided any documentation was better than any other online brokerage I visited. After providing financial documentation, the official loan estimate I received was much better than anything I had gotten from more bigger-name brokerages. read more

Was really happy with my experience with Joseph @ SELFI..First off he was sending correspondence with me up until 11pm so I could lock the rate that I wanted within the 12am deadline. My loan was a little more complicated since I had a 2nd home but Joseph explained exactly what was needed, worked with the underwriters and kept the communication going to I was able to close on my loan (with a great rate:). I am a happy client and would recommend SELFI to anyone for their financing needs. read more

I have owned several homes and have refinanced loans multiple times over the past 20 years. My recent refi with SELFi was the most seamless and affordable refi experience I have had. Joseph, as CEO, was very responsive via text, email and voicemail. Joseph was knowledgeable and accurate as he prepared me for the expected phases during the process. The entire refi took just under 30 days and that was during a pandemic as well as record volumes of refi activity due to high values and low interest rates. I have and will continue to recommend anyone to use SELFi for their refinancing needs. read more

Joseph helped me navigate the extremely complex landscape of home mortgages for a loan and a refinance. He is extremely reliable and accessible - we spoke on the phone on several occasions, many times at very short notice. He was always very patient about explaining things, and everything he told me was accurate. Will definitely use Selfi again and highly recommend! read more

A completely pleasant experience in a world of refinance when it often is complex. Jake Lucas was attentive, supportive and understanding throughout the process and I highly recommend SELFi if you have refinancing needs. The attention, care and responsiveness was impressive. A great outcome. read more

One of the best refinancing places I happened to deal with. Happened to get my refinance via SELFi and Joseph was very responsive for the questions I had. Finally he got locked at a much lower rate and ZERO closing costs. All went very smoothly until we had to sign in front of notary. Unfortunately the same day California placed a Shelter at home and despite notary had the appointment scheduled it was cancelled. But Joseph worked his magic and the same week notary came home and got papers signed and the loan was closed. Mind you despite the Fed lowering interest rate, mortgage rates were climbing. Thanks Joseph. read more

Better rate than quicken loans and easy to work with. Can't go wrong!

I was recommended Selfi by a friend. I was looking for lower rates to refinance during this period of low interest rates. I was already halfway through the process with another lender but Selfi got me the same rate without having to pay points. With this other loan estimate in hand, I was able to reduce my closing costs by close to $10k!!! Thanks so much, Selfi, you helped me a lot. read more