Adam was great, he responded immediately to phone messages, and when I explained my situation, was…read moreable to suggest several good solutions. When I cancelled my storage, I said "the situation has changed" and believe it or not, Outkast responded, hoping everything was okay! Really good, personal, accommodating, and caring. Will definitely use again if storage is needed.

From the owner: Family owned and operated Self Storage facility in Hebron Maine. Offering a variety of sizes,…read moreindividual, secure units. Also offering outdoor storage for RVs, boats, trailers, and more. Online convenience and competitive prices. Portable units available.

Store your stuff ANYWHERE besides with KO. Will increase your rate once you've moved in, makes it…read morehard to pay online and then charges you extra to pay over the phone. They don't prorate your last month even if you notify them in advance. Worst storage company I've ever used.

Like many of these businesses, they will let you settle in with your belongings before raising your…read morerent by 50% or more. They will claim that it is out of their control and they just have to do it to stay in business. Yet they don't raise the prices to new customers on their website. Fair enough if you're planning to only stay a few months, otherwise be prepared for regular rent increases.

I called PODS to move from Texas to Maine. The sales agent assured me that they would deliver my…read morePOD to my new residence between Bangor and Augusta. The delivery of the empty pod to pack was great but when I called them with address for delivery, the nightmare began. I called on Sunday with delivery address and agent says computer won't take address call back Monday. Monday, spent 3 calls, first two disconnected while on hold, last one over an hour and 15 mins. She assured me all good and someone would call me Monday or Tuesday. At end of Tuesday no call so I check email. She had just sent an email saying she was sending my POD to New Hampshire. I frantically call and next guy stopped it from going to New Hampshire but could not get the computer to take my address. So he said he put Bangor in and it worked. I pull up documents from PODS account and address says Portland ME... Another 2 phone calls, same story. Today, I finally asked for supervisor and turns out they were never going to deliver the POD. My POD is 69 miles from my new home and they won't deliver it. I have spent over 6 hours on the phone with them this week, disconnected countless times, been assured that the delivery address is corrected for the right city, assured POD delivery on July 23rd, and ultimately, told after all this "Don at the Gardiner Maine facility is too busy right now (today is July 11 scheduled for delivery 1:08 hrs away on July 23) and he only has three drivers." The supervisor continued to say "they can't make them deliver it and the only option is for me to go there and get my belongings." I have already paid in full and since we are elderly and disabled, I have to spend an additional $1,500 to have my belongings moved 69.8 miles. The moving company said this has happened to so many people here because they've done several of these trips to Gardiner facilty. Worse, PODs supervisor said that he won't even refund the delivery charge on the bill even though they are not delivering because he cannot, it must go to corporate... I then contact a moving company. PODS reaches out claiming to want to resolve issue... Lillian, dispute contact "customer advocate" says not sure, research, but then a week later Saturday calls and says my POD will be delivered! Go ahead and cancel my movers. Turns out POD hired movers will uoad our belongings in the parking lot 69 miles away and reload them into truck and bring them the last few miles.... They will call on Monday. She then says "can they cut the lock?" I said okay but voiced concern at their unloading and reloading my stuff in a parking lot. She assured me " she has worked with them for 10 years" and great company. Monday at 1:30 pm still no call so I called Lillian and left messages. Finally, movers call around 3 and in her questioning me she says "can they cut the lock?" I said okay but then she says oh, but it's not a circular lock purchased from PODS is it? I looked at photo we took... of course it is. She says will you'll have to hire a lock smith because those locks need a metal saw and our drivers only have bolt cutters "AND PODS KNOWS THIS." I start calling PODS and reach Lillian and she calls the Gardiner facilty while I hold again... She says they can cut the lock tonight but then your POD will be uocked on the street all night. I said, DO NOT DO THAT we will drive there, 69 miles, to meet your movers with our POD lock key. Get there next morning, POD lock cut off and my belongings had indeed been left unlocked and open on a public street all night. My husband helped the mover since his guy called in sick and we finally got our stuff. Three weeks, 49 emails and 29 phone calls to get my belongings and they refuse to refund any of the charges other than my nonrefundable deposit to movers that I arranged. DO NOT USE PODS. YOU WILL REGRET IT.

If you're looking for a moving company, look no further than Gordon's Moving! I can guarantee you…read morewill not regret hiring this fantastic company. My husband and I recently went through an unexpected and stressful move, and I cannot express enough how grateful we are that we hired Gordon's. From the very beginning, when Gordon came to do an estimate, he was so understanding and kind, all the way through to the last day when they completed our move, everything was done with exceptional service, professionalism, kindness, courtesy, and genuine care. This is one of those rare companies that truly cares about you, wants to make your life easier, and is dedicated to providing excellent service. Gordon and Cathy are absolutely wonderful people who clearly love what they do, are very good at it, and are exactly who you want running a company. And their team... WOW! The group of young men on their team are AMAZING! On top of being incredibly hardworking, they were the nicest individuals. We never heard them complain once despite working very long days (and in the heat, no less!), they were so sweet with our toddler, asked questions to ensure that everything was packed & moved exactly how/where we wanted, and each and every one of them did an absolutely remarkable job. My husband and I cannot say enough good things about them, as well as Gordon and Cathy. To say we were fortunate to have them help us through this move is a huge understatement. I also want to underscore that we are a military family and have moved seven times in the past ten years, so we have a lot of experience with moving companies. Gordon's Moving is by far, without question, THE VERY BEST.

Fast, flexible, and friendly. We used Gordon's to move our furniture into storage during a major…read morerenovation, and then back again several months later. Both times were on short notice, and they worked around our schedule to fit us in.