Service, food and hot hot pizza…read more Stumbled across this pizza spot while walking down the street in San Juan. The service was great. They recommended a few things. Our pizza came out piping hot and we ate the entire thing.

Pizzella is in a lively area in Puerto Rico and was pretty easy to find. I ordered a classic crust…read morepizza and a drink, keeping it simple. The service was quick and the staff was friendly, nothing extra but they got the job done. Price-wise, it felt reasonable for what you get. The pizza itself was really good crispy crust, good sauce-to-cheese ratio, and just overall satisfying. Overall, it's a solid spot when you want a good, no-fuss pizza.

Killer pizza in an old school Puerto Rican spot. Kids loved…read morethe pizza. Wife smashed a sangria. I enjoyed a couple local beers.

It was well worth the wait!!!…read more My son wanted pizza and my wife and I wanted to walk around Old San Juan. This was the most popular pizza spot with the highest reviews. A brief aside: If you're driving here, expect a mess. Coming from SoCal, we make forays into DTLA and deal with similar stresses -- one way streets everywhere, dense traffic, extremely limited parking, pedestrians everywhere (many intoxicated and stumbling into traffic), potholes/construction, police closing lanes without reason, and stray cats running through the streets. Ubering here may be worthwhile! We had a 45 min wait, likely exacerbated by Spring break in PR. We used our free time to walk Calle de la Fortaleza -- very beautiful. They called my cell phone when the table was ready (don't forget to turn off your Spam blocker!). The interior is very unique and the place was buzzing. Service was slow, even by PR standards, and our waitress was the worst in the restaurant. She said little, brought us bottled water when we asked for tap, and never came back to check on us. We flagged other waiters for other incidentals like napkins and for our bill. The garlic knots and pizza were great. The pepperoni pizza was 10/10, with a fluffy crust but crispy otherwise. The Margherita pizza was average -- the tomato was sliced too thick and undercooked and the dough was soggy. In spite of some hiccups, the place was really good and I'd like to give them the benefit of the doubt that a second trip would be better -- other tables had good service and the other waiters were very helpful. I'm still not sure if we were give bottled water because we were gringo tourists and they figured they'd up charge us or if it was an honest mistake.

I'm so happy we found this place on our trip. Shamelessly came twice. The margherita is the best…read more If you get the cacio e Pepe definitely add mushrooms. Do not miss out on the Caesar salad! The plates are so cute and everyone is so kind. Keep a can of cat food in your pocket because there are lots of strays around the corner.

This is our regular go-to for great pizza on the island. I think we've tried all their pizzas, all…read moreterrific! We've been numerous times, always a line out the door. They turn tables fairly quickly so you normally don't wait too long. The staff hustles to get drinks and pizzas to your table. Pizzas are a bit in the smallish size so that's a good excuse to try a couple different styles. The more daring among us will even one or two to take for "next morning" cold pizza.

Wow! This came as a referral from a friend and it does not disappoint. The apps are so yummy. The…read morearancini are so good I could have eaten a dozen. The garlic bread was fine, not as good as the arancini. If you are hungry, get the chicken parm, my god it is the largest portion I have ever seen! I ate one of the 3 cutlets they served. Most times when a place gives a ton of food it is ok, well this was fabulous. Super thin, light breading that remained crispy and just the right amount of cheese and sauce. The pizza was good as well. For dessert we had a well portioned flowerless chocolate cake which was paired with some vanilla bean ice cream. Divine! We sat in the restaurant portion near the secret door to the speakeasy so take your pick on what vibe you prefer. The wait staff were super helpful and responsive. We bought the kitchen staff a round for fun. Great experience, I recommend swinging by if you are in the neighborhood.

Super impressed by this spot! We were SO happy that we got to sit in the speakeasy for dinner,…read morebecause it was exactly the kind of vibe we were looking for! The food was all delicious, and reasonably priced at huge portion sizes, particularly the chicken parm! The pasta was homemade and the sauces were so good. The weakest things were the burrata and the meatballs. Everything arrived to the table quickly, especially the drinks! We would totally come back on a future trip and will be recommending to others visiting the island.

Fast service. Friendly staff…read more We ordered the four onion pizza and it was delicious. We got the smaller size (2 pieces each) and it definitely satisfied our craving! We would return here again.

We had a pizza craving and asked our uber driver for recommendations. Pirilo was a suggestion we…read moredecided to follow. We started with a Caprese salad which had fresh cheese and tomatoes. Good salad to split. We then got a large pepperoni pizza. The pizza was big but it's prepared super thin so we only had one piece to take with us. Loved the brick oven crust which was fresh and had a nice crisp to it. Lots of toppings. We sat inside because there were no open tables on the lovely porch. Definitely better to get a table outside. Service was great. Definitely enjoyed this stop.

What a find for the best pizza and wings in San Juan. The best Caesar salad ever. Great drink…read moremenu and beers on tap. The service was top notch as well. Can't wait to come back.

We were craving a vegetarian meal while in PR and Neapolitan style pizza sounded perfect. We shared…read morethe arancini app and a regular margarita pizza. The arancini was really good and had a nice kick to it. The pizza really hit the spot, although the sauce needed some flavor, even if it was just a bit more salt. Nevertheless, it was a solid pizza! They also have a nice beer/wine selection with some local offerings. We arrived for dinner without a reservation and although the restaurant was mostly full, we were able to get a table. They do have bar seating which we would have been happy with as well. It's casual in there, but still elevated. Definitely worth a try if you're craving some pizza!

Amazing Experience at Serafina!…read more I'm visiting Puerto Rico for the first time and staying at La Concha Resort, and Serafina truly made my trip even more special. Last night around 10:20 PM, I ordered the pesto gnocchi to my room and was so impressed the food arrived incredibly fast, perfectly hot, and absolutely delicious. I loved it so much that I came back today! This time I tried the Arugula Parmigiano salad and the passion fruit mojito. Everything was so fresh, full of flavor, and beautifully prepared. The service, the taste, and the overall experience were exceptional. Highly recommend Serafina to anyone visiting San Juan I can't wait to come back!

I came here to celebrate my birthday because I wanted to try something different from the…read moretraditional Puerto Rican food. I was excited for the experience, but I do want to be honest. The place still look very fancy, but I've been fancier places... First, it is definitely on the pricey side. We ordered three pastas, three appetizers, three drinks, and 2 Fiji waters bottles -- and were also charged for the birthday cake. The total came out to almost $400, service fee of $50! which was surprising. While the staff was amazing, attentive, and very kind (I truly have no complaints about the service), the food unfortunately didn't match the price point. It wasn't bad, but it wasn't memorable or worth what we paid. Overall, great service -- but for the cost, I expected more from the food. Also be prepared cause they took over two hours to bring the food out and I had reservations as well

Extremely fast service and good food and drinks anytime of night. Don't know what the bad reviews…read moreare about, I've been here twice 6 years apart and was equally nice experience both times. I've sat at the bar both times. Granted I haven't eaten the pizza, but the carne frita and mofongo are great.

I went there based on a recommendation and overall the pizza was decent and the service was on…read morepoint until.... I got the bill, paid it, and added a $30 tip on a $30 dollar check; but for whatever reason the transaction timed out because I must have missed the button to complete the trransaction. I asked the person who was serving me to reset the machine so I could pay again and re-add the tip. I put my card in the machine, and the lady who was serving me took the cc machine and clicked 30% for the tip and handed the cc machine back to me as if I was stupid and did not know what she did. What made it worse was some dude came up to me and tried to tell me that is what the business does, right after I had seen the screen and options prior as if that was their policy. As one who has been in tech and the restaurant business for many years, I could not believe they were tying to pretend that it was ok.. It was crazy because she would have made more money off of me, let alone my friends for the rest of the week. It was SHADY that she would do that. Enjoy the pizza and enjoy the service...but be CAREFULL when you pay becausse they will CHEAT you. I never write negative reviews, but in this case I could not let it go. Cuidado!!! Be carefull!!!

The food was delicious. The staff was 100% amazing. They just made the entire experience perfect…read more My cousin and I sat at the bar and talked to the bartender and the server. It looked like they were having fun at work and they made our experience very enjoyable and entertaining. I learned that the bartender sings opera so definitely ask him about that lol! An absolute must visit next time in Puerto Rico! Decorations, lights, music - perfection.

Awesome spot; so glad we wondered in. Low key, great views, fantastic service and the food (tapas)…read moreand dranks were awesome! Must do spot for a low key and relaxing snack and drink while in the heart of San Juan.

I loved everything about this place. It is a classic family Italian restaurant like I haven't seen…read moresince I was a kid. Everything we had was absolutely delicious. I shared the 6 hour Neapolitan sauce and the pistachio pesto gnocchi. Both were wonderful. We had the eggplant parm appetizer and it was the best I have ever had and I have had many different eggplant parms.. For dessert we had pancetta and tiramisu. Both lived up to the standards the rest of the meal had set. I can't wait to come back to Puerto Rico so I can enjoy their delicious food again. Thank you for a wonderful evening.

We were celebrating our 46th wedding anniversary. Special night. Wrote it on the reservation. No…read moreacknowledgment of our celebration. You can definitely do better. We ordered a bottle of Fiano (a wine we really enjoy and was on the menu). They didn't have it. We settled for Chardonnay. It was good. We asked for bread. They didn't have any!!! (What? An Italian restaurant with no bread?) not a great start. Having said all that, the rest for our food was amazing! The arancini and the eggplant were exquisite. I ordered the steak (yeah I know) but it was amazing. The sauce, the potatoes. Just delicious. Our guests had the lasagna and my husband ordered the pizza. They were very satisfied with their meals. The ambiance is quaint. Old Italian. Clean. I would train servers to know what's available and what's not. Prevent from ordering and being disappointed. In addition, if you don't have bread and make pizza, you have bread. You can make it out of pizza dough in a pinch for those who ask. Italian red sauce without bread... it's a big miss. If your equipment is broken, buy the bread. I think they should have given us the dessert based on the misses. Nonetheless, the entrees were very good.