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I came here to celebrate my birthday because I wanted to try something different from the traditional Puerto Rican food. I was excited for the experience, but I do want to be honest. The place still look very fancy, but I've been fancier places... First, it is definitely on the pricey side. We ordered three pastas, three appetizers, three drinks, and 2 Fiji waters bottles -- and were also charged for the birthday cake. The total came out to almost $400, service fee of $50! which was surprising. While the staff was amazing, attentive, and very kind (I truly have no complaints about the service), the food unfortunately didn't match the price point. It wasn't bad, but it wasn't memorable or worth what we paid. Overall, great service -- but for the cost, I expected more from the food. Also be prepared cause they took over two hours to bring the food out and I had reservations as well
We always stop by when in the Condado. The service is always excellent and the food never disappoints. They serve large portions and its prepared well. Great decor and the restaurant is very clean. Always a great experience.
Serafina had a vibrant atmosphere. There were two bars and one was outside. Te weather was nice. I started with the Al Calore. It was a sweet shrimp dish. Very filling. Then we had the Farfalle Al Limoncello and the Lasagna. The portions were large. Both had a great flavor. Roberto was our bartender. He was so nice and friendly and observant. He offered drinks when they were almost empty. There were so many options to choose from. Will try the pizza next.
I've seen the Serafina chain around NYC before and was craving Italian cuisine so I decided to give it a try here in Puerto Rico. First thought the ambience was hip and trendy with graffiti like murals on the walls. Since it was a hot and humid summer night, I decided to sit inside to beat the heat, but unfortunately I could barely feel the AC. For my meal, I ordered the meatball appetizers and the chicken linguine. The portions were pretty generous and I feel like I could have easily shared my pasta, considering we had appetizers as well. The meatballs were pretty standard. It didn't have as much flavor as I'd hope in the meet itself, so I found myself constantly re-dipping it in the marinara sauce. The chicken linguine, although large in portions, lacked depth in flavor. It was overwhelmingly creamy. I found myself adding a couple rounds of cracked black pepper to try to give it some complexity. This is when I realized that this is the quality/standard I get for dining at an Italian chain restaurant. The service was great and I had no complaints. I'm a thirsty girl and drink a lot of water. Thankfully my waiter was attentive and kept refilling my glass. Overall, my experience at Serafina was OK. I feel like there are definitely better Italian restaurants at this price point. But if you go into it looking for value, then maybe it's not too bad.
The vibes at this place and the service are phenomenal!! Our waiter was the sweetest, and he was always checking in on us to make sure everything was great. The goat cheese salad was good, but we both felt like it was too sweet. It could've done with a bit less honey to make it more balanced. Now THE MAIN COURSE. OMG. The chicken carbonara and the seafood risotto were both A++. I really loved how much seafood was included in the risotto and everything was just perfectly cooked. The pasta had a great smokey flavor and was also filled with protein. The passion mojito left something to be desired -- it was a bit bland when compared with the rest of the meal. Overall, amazing restaurant and would definitely return for some great Italian food.
Loved the vibes, the bright lights and the service from Alondra and her trainer - they were amazing. The food was amazing. We had the apps - meatballs, octopus, and mozzarella and prosciutto. It was tasty, fresh, perfectly seasoned..... just delish! Then we had the bronzino and the salmon ... been to the one in Boston also and perfect is the word to describe... The hostess (young girl, curly hair needed to tweak her attitude a bit - she didn't like the idea of us asking the process of being seated without reservations) but that would not stop us from returning
It's good. The prosciutto is fire and the salads are great. The service is fine, but feel we weren't really cared about that much. The ginger fizz mocktail is delicious.
We stopped by Serafina for a late dinner on our last night in Puerto Rico and it was a great choice! We sat at the bar and our server was super friendly and had some great recommendations. We ordered an appetizer, a couple of drinks and shared an entrée and it was the perfect amount of food! The atmosphere was vibey and the November weather made dining outside even better.
Great food best food we had all week .Waiters were awesome. Food was well prepared restaurant was clean could do without loud music.
Overall, the food was very good. The service was great. The ambiance is funky, beach, Italian inspired. See picture of the inside. One guest did not like the taste of the water. We should have ordered bottled water. Next time.
Service was horrible. Place is empty and all employees on phones or in the corner chatting it up. I had to look for the bartender numerous times just to order a drink, then to order food. Food issues and check. And another drink. I know it's Island time but insane. Pizza was raw even though I asked specifically for well done back. I had to send back. It took twenty minutes and all they did was put under a heat lamp. Still raw. Two bites out of a $25 pizza. Never again. I'll stick to your NY locations. This place needs a rescue big time.
I was drawn to this place by the smell of the food from outside of the restaurant while walking in SJPR. We did outdoor seating in the evening which was great nice weather. Drinks service was fast, food service took a while to a point where i had to ask "how much longer?" It didn't help that i was hungry lol. Overall the food was good the scenery is good i don't feel like there was anything special about it but if your look for a nice Scenic dinner this would be the place. They did mention that the reason why my food took long was because they had a big party inside.
Feb 16, 2025 review Tried this place for lunch, around 1pm and was able to get seat quickly. Nice ambience and location is very prime in condado area. It's located on the Ashford avenue, walkable from lot of apartments and hotels. Decent number of options for vegetarian. Couple of pasta and pizzas. We got primavera pizza- which on description says tomatoes, mushrooms and seasonal garden vegetables. So basically tomatoes sauce and whatever vegetables they have. I asked for mushrooms replacement but was told they can only remove or add extra but no replacement allowed.i was told it will have onion, bell pepper and other veggies. Eventually I got just tomatoes, olives, a little of Chinese broccoli and that's it. Our waiter spreaded extra cheese on top of it. Bruchetta - DO NOT RECOMMEND it. Very hard bread and it just cut tomatoes put on it. No flavor at all. Apparently they were suppose to put basil and EVOO but I didn't see/got a slight flavor of it. Overall nice ambience and music going on. Clean women bathroom. They had sink attached to each restroom. But somehow the one I used only has super hot water coming through sink and it felt was burning my hand. There is a common sink outside the restroom and water temperature was ok in there.
2 months ago
Went here for dinner during vacation. definitely felt like it was a tourist trap! The pasta was delicious. but the pizza tasted frozen and everything just tasted artificial. i was expecting better since the prices were so high. other than that. the workers are amazing and my mother said the salmon is great:) we had no reservations yet had no issue to get a seat ! read more
I've had mixed experiences here in the past, but my most recent was excellent. The buffalo mozzarella appetizer (caprese style), chicken pillared, and the whole roasted Bronzino were excellent. The Bronzino itself was exceptional. As good as our food was, what made the experience was service. Tatiana was so amazing and friendly--they are lucky to have staff like this. Ambiance is modern and relaxed with comfortable seating inside and outside and an expansive bar. My only hope is they keep this level of consistency going forward. read more
I really loved this Serafina in Puerto Rico! The Risotto Frutti di Mare was definitely my favorite-creamy, flavorful, and full of seafood. The rosé was perfect with it, and the atmosphere was beautiful and relaxing. Service was okay, but it was very busy so I totally understood. I'd still definitely come back! read more
I came here to celebrate my birthday because I wanted to try something different from the traditional Puerto Rican food. I was excited for the experience, but I do want to be honest. The place still look very fancy, but I've been fancier places... First, it is definitely on the pricey side. We ordered three pastas, three appetizers, three drinks, and 2 Fiji waters bottles -- and were also charged for the birthday cake. The total came out to almost $400, service fee of $50! which was surprising. While the staff was amazing, attentive, and very kind (I truly have no complaints about the service), the food unfortunately didn't match the price point. It wasn't bad, but it wasn't memorable or worth what we paid. Overall, great service -- but for the cost, I expected more from the food. Also be prepared cause they took over two hours to bring the food out and I had reservations as well read more
We always stop by when in the Condado. The service is always excellent and the food never disappoints. They serve large portions and its prepared well. Great decor and the restaurant is very clean. Always a great experience. read more
2 months ago
Serafina had a vibrant atmosphere. There were two bars and one was outside. Te weather was nice. I started with the Al Calore. It was a sweet shrimp dish. Very filling. Then we had the Farfalle Al Limoncello and the Lasagna. The portions were large. Both had a great flavor. Roberto was our bartender. He was so nice and friendly and observant. He offered drinks when they were almost empty. There were so many options to choose from. Will try the pizza next. read more
I've seen the Serafina chain around NYC before and was craving Italian cuisine so I decided to give it a try here in Puerto Rico. First thought the ambience was hip and trendy with graffiti like murals on the walls. Since it was a hot and humid summer night, I decided to sit inside to beat the heat, but unfortunately I could barely feel the AC. For my meal, I ordered the meatball appetizers and the chicken linguine. The portions were pretty generous and I feel like I could have easily shared my pasta, considering we had appetizers as well. The meatballs were pretty standard. It didn't have as much flavor as I'd hope in the meet itself, so I found myself constantly re-dipping it in the marinara sauce. The chicken linguine, although large in portions, lacked depth in flavor. It was overwhelmingly creamy. I found myself adding a couple rounds of cracked black pepper to try to give it some complexity. This is when I realized that this is the quality/standard I get for dining at an Italian chain restaurant. The service was great and I had no complaints. I'm a thirsty girl and drink a lot of water. Thankfully my waiter was attentive and kept refilling my glass. Overall, my experience at Serafina was OK. I feel like there are definitely better Italian restaurants at this price point. But if you go into it looking for value, then maybe it's not too bad. read more
The vibes at this place and the service are phenomenal!! Our waiter was the sweetest, and he was always checking in on us to make sure everything was great. The goat cheese salad was good, but we both felt like it was too sweet. It could've done with a bit less honey to make it more balanced. Now THE MAIN COURSE. OMG. The chicken carbonara and the seafood risotto were both A++. I really loved how much seafood was included in the risotto and everything was just perfectly cooked. The pasta had a great smokey flavor and was also filled with protein. The passion mojito left something to be desired -- it was a bit bland when compared with the rest of the meal. Overall, amazing restaurant and would definitely return for some great Italian food. read more
Loved the vibes, the bright lights and the service from Alondra and her trainer - they were amazing. The food was amazing. We had the apps - meatballs, octopus, and mozzarella and prosciutto. It was tasty, fresh, perfectly seasoned..... just delish! Then we had the bronzino and the salmon ... been to the one in Boston also and perfect is the word to describe... The hostess (young girl, curly hair needed to tweak her attitude a bit - she didn't like the idea of us asking the process of being seated without reservations) but that would not stop us from returning read more
We stopped by Serafina for a late dinner on our last night in Puerto Rico and it was a great choice! We sat at the bar and our server was super friendly and had some great recommendations. We ordered an appetizer, a couple of drinks and shared an entrée and it was the perfect amount of food! The atmosphere was vibey and the November weather made dining outside even better. read more
3 months ago
Great food best food we had all week .Waiters were awesome. Food was well prepared restaurant was clean could do without loud music. read more
10 months ago
Overall, the food was very good. The service was great. The ambiance is funky, beach, Italian inspired. See picture of the inside. One guest did not like the taste of the water. We should have ordered bottled water. Next time. read more
9 months ago
Service was horrible. Place is empty and all employees on phones or in the corner chatting it up. I had to look for the bartender numerous times just to order a drink, then to order food. Food issues and check. And another drink. I know it's Island time but insane. Pizza was raw even though I asked specifically for well done back. I had to send back. It took twenty minutes and all they did was put under a heat lamp. Still raw. Two bites out of a $25 pizza. Never again. I'll stick to your NY locations. This place needs a rescue big time. read more
I was drawn to this place by the smell of the food from outside of the restaurant while walking in SJPR. We did outdoor seating in the evening which was great nice weather. Drinks service was fast, food service took a while to a point where i had to ask "how much longer?" It didn't help that i was hungry lol. Overall the food was good the scenery is good i don't feel like there was anything special about it but if your look for a nice Scenic dinner this would be the place. They did mention that the reason why my food took long was because they had a big party inside. read more
Feb 16, 2025 review Tried this place for lunch, around 1pm and was able to get seat quickly. Nice ambience and location is very prime in condado area. It's located on the Ashford avenue, walkable from lot of apartments and hotels. Decent number of options for vegetarian. Couple of pasta and pizzas. We got primavera pizza- which on description says tomatoes, mushrooms and seasonal garden vegetables. So basically tomatoes sauce and whatever vegetables they have. I asked for mushrooms replacement but was told they can only remove or add extra but no replacement allowed.i was told it will have onion, bell pepper and other veggies. Eventually I got just tomatoes, olives, a little of Chinese broccoli and that's it. Our waiter spreaded extra cheese on top of it. Bruchetta - DO NOT RECOMMEND it. Very hard bread and it just cut tomatoes put on it. No flavor at all. Apparently they were suppose to put basil and EVOO but I didn't see/got a slight flavor of it. Overall nice ambience and music going on. Clean women bathroom. They had sink attached to each restroom. But somehow the one I used only has super hot water coming through sink and it felt was burning my hand. There is a common sink outside the restroom and water temperature was ok in there. read more
10 months ago
Amazing Experience at Serafina! I'm visiting Puerto Rico for the first time and staying at La Concha Resort, and Serafina truly made my trip even more special. Last night around 10:20 PM, I ordered the pesto gnocchi to my room and was so impressed the food arrived incredibly fast, perfectly hot, and absolutely delicious. I loved it so much that I came back today! This time I tried the Arugula Parmigiano salad and the passion fruit mojito. Everything was so fresh, full of flavor, and beautifully prepared. The service, the taste, and the overall experience were exceptional. Highly recommend Serafina to anyone visiting San Juan I can't wait to come back! read more
This restaurant is on the pricier side but it's so good. The service was impeccable! I love the half indoor/outdoor ambiance. Our server curated great, thoughtful, and delicious recommendations for our group and we enjoyed everything we got. Highly recommend the wood-fire pizza! read more
4 months ago
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2 years ago
On spring break with my friends and we had a great dinner at Serafina! The food was yummy, and the drinks were strong, which we really appreciated. I had the orecchiette pasta, and it was very good--perfectly cooked and full of flavor. The atmosphere was lively, and the service was friendly. That being said, the menu is definitely on the pricier side, and the added service fees make it even more expensive. While we enjoyed our meal overall, the cost is something to keep in mind. Still, if you're looking for a nice dinner with quality food and drinks, it's worth a visit! read more
We stopped in to this restaurant and were lucky enough to grab two bar seats for dinner. They were gracious enough to get us in. My wife had the soup of the day which was supposed to be a beef soup I had the steak and fries. Unfortunately, the soup was not good and the steak was just ok. read more
2 years ago
Made a reservation in advance (which I would recommend as the place does get a little busy) and we were seated as soon as we arrived. Staff were really friendly! The restaurant is well decorated, I especially enjoyed the murals. We started the meal off with margaritas which were very good. I chose to have the fried calamari (it was good, nothing special) and the penne e vodka (liked it, but wasn't too big of a fan of the sausage). My friend had the fries and margherita pizza (forgot to take a picture, but it was topped with a few olives). She seemed to enjoy her meal as well. Although nothing we had was groundbreaking, it was a satisfying meal nonetheless. If you're looking for your Italian fix in San Juan, I think this is the perfect place to do so! read more
6 months ago
2 months ago
2 months ago
1 year ago
The Wagyu burger was delicious and my wife's chicken pasta was delicious also Great Ambience read more
9 months ago
1 year ago
I've come here about 3 times for breakfast after staying at LaConcha and the food is always good and fresh. My daughter had the steak and eggs which I had on my previous trip and it was delicious. I've also had the Be Well pressed juice (beets, carrot, ginger), the matcha, and the chai teas. All of these beverages are amazing. My best friend and I came back for the matcha and chai everyday even when we didn't eat breakfast here. Julianna was our waitress and she is amazing! Please ask for her and tip generously. She remembered our allergies and drink orders. The outdoor seating area is beautiful if you can handle the chicken, her chicks, and some birds flying around every and now again. The indoor space is darker and moody but still cozy. Highly recommend for breakfast if you're in the area, whether you're a guest at the hotel or not. read more
8 months ago
8 months ago
The lasagna was BOMB! The truffle Parmesan fries were literally the best I've had. Pizza made from scratch. The pizza was made just right! The server PHILLY was great & attentive. read more
4 months ago
9 months ago
Serafina has tasty food but very slow kitchen. We waited 2-3 hours for food. Everyone was antsy and ready to leave. The calamari is tasty and the shrimp pasta was good as well. If the service was quicker the reviews would improve. read more
11 months ago
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