I moved into an older home in Auburn ,Ca early last year. Our original property manager was polite, informative and helpful. To be honest she won us over and was a big reason we chose to rent out the space. After about 3 months that property manager had quit due to the owners behavior ( I know this because she kept in touch with me, she happened to know a mutual friend.) After she left the new PM started our relationship by making my wife cry on the phone because we were 2 days behind on rent, well within our 5 day grace period. During our time there the home began to fall apart as older homes do. First the wall heater began to leak propane, the worker who came out told me it looked to have not been serviced in years and was leaking a steady stream of propane into the home, where my wife and 6 month old infant spent most their day because she is stay at home mom. After getting the heater fixed, we found a leak in the propane tank itself, when I reported this to the owner she refused to fix the problem. I had to pay out of pocket to have a repair man come out and red tag the tank in order to get any movement from the owner. After the tank was fixed, the water heater broke, a small piece, some sort of brass fitting had worn out. I tried to get in touch with both the property manager and landlord for over 3 days before I AGAIN paid out of pocket for the repair so that my child could have a bath. 7 days after the water heater broke I finally received a phone call back from the property manager, she told me the owner would not be paying for the $75.00 repair because I did it myself. All this was bad enough but what happen next was the last straw. Over the course of three nights, an unknown individual tried to kick down my front door three separate times around 2am. the door was damaged to say the lease and my family was in fear for our safety. I filed three separate police reports, all three officers agreed the damaged appeared to be an attempted break in. Because of this we moved out 1 month early. We spent 4 days deep cleaning the home and returning it to its original condition, aside from the door. It took the landlord over 3 and a half weeks to send what was supposed to be our deposit back, well passed the date required by law. What came in the mail was a BILL for the door that was kicked in by a burglar. So just so I make myself clear, select property management is charging me for being attacked in the middle of the night...hmmm not sure that was in my renters agreement, I would not recommend this company to my worst enemy. read more