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Rocklin, CA

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Select Physical Therapy - Rocklin

5.0 (8 reviews)
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Updated 1 month ago

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Rocklin Family Practice & Sports Medicine - Terrible blood work experience

Rocklin Family Practice & Sports Medicine

3.4(131 reviews)
0.7 mi

Dr. Chima is fantastic, as is his MA, Charity!…read more I've been going to this office for a few years and Dr. Chima has always been a wealth of knowledge, understanding, patient and thorough. Charity is ALWAYS happy and cheerful The front office staff is not super warm - well not really warm at all.. and they don't exhibit great eye contact which is a pet peeve of mine considering I used to do that same job years ago... but it's a small price to pay for the physician and his support staff.

Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

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Rocklin Family Practice & Sports Medicine - Would recommend going elsewhere for bloodwork. Had to go to the Urgent Care after having a terrible experience at Rocklin Sports Medicine.

Would recommend going elsewhere for bloodwork. Had to go to the Urgent Care after having a terrible experience at Rocklin Sports Medicine.

Rocklin Family Practice & Sports Medicine - Internal Medicine in Rocklin, CA

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Joint Performance Initiative - Cryo-Therapy - Forced Air Cryo Treatments.  No additional charges as all services covered under insurance.

Joint Performance Initiative

4.7(12 reviews)
1.0 mi

10/10 Experience! I…read morewent to Burger Physical Therapy in Roseville for my recovery after hip surgery, and I can't say enough good things about my experience! First off, my physical therapist Britton was absolutely amazing! He kept me motivated, pushed me to get stronger, and helped me improve every step of the way. He genuinely cares about his patients and their recovery, and I couldn't have asked for a better physical therapist. The facility itself is excellent! My only recommendation would be to expand and get a little more space because it can get pretty crowded on busy days. I also want to give a huge shoutout to AJ! Every single time I walked through those doors, AJ greeted me with a beautiful smile. She is absolutely amazing with communication and working around my busy schedule. She's personable, welcoming, and always makes you feel great especially on your bad days and when you walk in. She truly goes above and beyond! She should be getting a raise in my opinion. I also want to mention Johnson. I honestly think letting him go was a huge mistake. He was truly one of a kind and one of the best! People like Johnson are hard to come by, and he will definitely be missed. In my opinion, losing someone like him was a big loss for the facility. Bring him back and pay him what he deserves. Thank you, Britt and AJ, for always making my experience a 10/10! You both made a huge difference in my recovery, and I truly appreciate everything you've done. Despite my disappointment about Johnson no longer being there, I would absolutely recommend Burger Physical Therapy in Roseville (JPI)!

The front desk staff was extremely rude, dismissive, and unhelpful during both scheduling and…read morecheck-in. The way we were treated was completely unacceptable, particularly in a healthcare setting where patients and their families should be met with professionalism, patience, and compassion. The most disturbing moment was when we explained that the patient needed to schedule an appointment, and the front desk responded, "That's your problem." This was disrespectful, dismissive, and completely inappropriate. Patients should never be made to feel like a burden simply because they need assistance accessing care. I am asking management to take this incident seriously and address the staff member's conduct directly. Appropriate customer-service training and accountability are clearly needed to prevent other patients from being treated this way. Healthcare can already be stressful enough without having to deal with hostility and indifference at the front desk. I expect management to take meaningful action to ensure patients and their families are treated with the respect and dignity they deserve.

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Joint Performance Initiative - Recover from sessions with latest support via Normatec, ThermEx, GameReady technologies.

Recover from sessions with latest support via Normatec, ThermEx, GameReady technologies.

Joint Performance Initiative - Antigravity Treadmill (1of only 3 in region) is a great tool to use to return to running after injury or surgery.

Antigravity Treadmill (1of only 3 in region) is a great tool to use to return to running after injury or surgery.

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Roseville Orthopedic Surgery & Sports Medicine - Some neat tools...

Roseville Orthopedic Surgery & Sports Medicine

2.5(53 reviews)
2.6 mi

Dr. Nguyentat is incredible! She is knowledgeable, kind, and extremely helpful. I have been seeing…read moreher for plantar fasciitis and heel spurs, and I had surgery with her about a week and a half ago. I am very grateful that I chose her as my surgeon. My follow-up appointment never felt rushed. She took the time to answer all of my questions, and we were even able to discuss when it might be appropriate to schedule surgery for my other foot. She is very informative and makes sure you understand what to expect throughout the process. A HUGE plus is how quickly Dr. Nguyentat and her assistant, James, handle work-related paperwork. When I requested paperwork, I received it the same day! I've had paperwork for another condition take months through a different doctor's office, so I really appreciate that they understand how important it is to get these forms completed quickly so your time away from work is protected. The ladies at the front desk are also extremely helpful and genuinely go above and beyond. My husband mentioned that we needed an EDD form and thought we would have to drive all the way to Sacramento to get a copy. One of the ladies searched through her drawer, found an extra copy, and gave it to him. It wasn't something she had to do, but that small act of kindness saved us a trip and meant a lot.Overall, I've had such a positive experience with Dr. Nguyentat and the entire office. From my surgery and follow-up care to the paperwork and front desk staff, everyone has been helpful, responsive, and caring. I truly appreciate the level of care I've received!

Worst place. Receptionists are all rude and transfer you before you even get to finish your…read moresentence. Been trying to reach the doctor I saw "McClintock" and that's basically impossible. Saw him the first time a couple months ago when the office was in Folsom. The scheduled me for a follow up appointment. During that time they moved to Roseville. Did not bother to mention to me that they were moving. Service has been terrible from the get go. There is a reason these reviews are as low as they are. Do yourself a favor and find a different doctor. One that actually pays attention to patients. Or you'll just end up changing down the line when you can't get a hold of them or they don't return your calls after you leave messages. Complete waste of time by McClintock and his fly by night outfit.

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Select Physical Therapy - Rocklin - physicaltherapy - Updated October 2026

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