I recently posted a one-star review for this business and was surprised and impressed to be…read morecontacted by Sean, the owner, over the weekend. He showed great interest and concern in resolving some of the issues I've had, and accepted my feedback openly. He resolved the billing dispute and we parted (from my perspective) on good terms. I listed five areas of concern in my prior review, with the billing and payment being one of the top issues: 1. Ongoing Disorganization 2. Billing & Payment Issues (resulted in inaccurate no-show charges) 4. Distracting Environment During Busy Periods 5. Divided Attention During Treatment As that is now resolved, I'm providing an improved three-star review.

I'm incredibly grateful for the care and support I have received from Christina and Geena during…read morephysical therapy.From the start they have been kind, supportive and extremely knowledgeable. What has been a very difficult and stressful situation became much more manageable because of their professionalism, encouragement, and positive attitude. Christina and Geena always took the time to listen, explain each step of the process. and make sure I felt comfortable during my therapy sessions. They consistently went above and beyond to provide exceptional care. Not only have they helped me physically, but they also have made a huge difference emotionally by creating a supportive environment. Their encouragement has kept me motivated even on the toughest days. I truly appreciate their effort, care, and compassion they have showed me throughout my recovery, and I highly recommend them to anyone needing physical therapy services. Dominic Palumbo

I was fortunate to work with such an amazing team at PT Innovations, who was able to accept me as a…read morepatient during their busiest time. Gayle at the front desk was especially helpful in helping me navigate my PT journey and answer my questions. I’m thankful to have worked with Griffin, who made every session fun and challenged me with strength-building exercises appropriate for me. Thank you, for I would not be where I am today without your help.

From the owner: Physical Therapy Adult and Pediatric Physical Therapy…read more Rehabilitation: Sports - Concussion Management Orthopedic and total Joint Pre-operative and Post-operative Injury prevention: ACL Injury Prevention ACL Rehabilitation Return to Sport Dry Needling and Cupping Rocktape and Kineso Taping Graston Technique and ImPACT Testing Function Pre and Post Prosthetic Training

Lauren has been real helpful with my shoulder issues After 2…read moreweeks I do see some improvement She has very supportive and keeps me on the straight and narrow. Has been very patient and helping me to do the exercises correctly

I'm a huge fan of Katelyn Wye at the North Grafton, MA location. She's been helping me regain range…read moreof motion and stability in my knee. Katelyn is competent, knowledgeable, extremely friendly, and always makes sure to check in how my knee feels between each exercise. I truly look forward to my appointments each week.

Remedy physical therapy in auburn Massachusetts is the best . The all women therapists are the bestread more

Remedy Physical Therapy, Katy & Caitie did a great job getting me back on track and helping me…read morerecover from an injury. I would highly recommend them. Excellent response and did a great job listening to the details so we could target in on the right spot the first time.

I have suffered for decades with pelvic floor pain. For men, that's usually categorized under…read morechronic prostatitis despite the fact that my prostate is normal. My PCP is out of Boston but was able to find Patti Piecewicz In Auburn, MA. Her amazing reputation precedes her. My PCP have been looking for Pelvic Floor PT for Men for 2 years! Of course, Like all pelvic floor PT's, she does pelvic floor PT for women as well. She is friendly, makes you feel comfortable and is really good at what she does! I've been seeing her for months after decades of extreme chronic pain. Slowly working through the layers of pain. Every time I leave I feel like a new person. I highly recommend her for anyone who has pelvic floor PT issues!

In May 2009, Bethany B wrote:…read more The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn't been started on my heating packs yet. That lasted for most of my visit -- not very relaxing. The visit went way over my 1/2 hour slotted time and I left sore. Not sore but helped, just sore and sad. Oct. 2009 - from Rita: This review happened to catch my eye as I was looking for something else. I am sorry that your experience at SCPT turned out to be far less than satisfactory and can appreciate the frustrations and even inconvenience not keeping to schedule can pose. I decided to join Yelp so I could provide remarks about the care I received at SCPT, as someone who has used this facility for about 6 months straight in 2007 and a few months during 2009. I have also continued in their After-care pgm. (mainly rehab type pool where each of us is given our own exercises based on our specific problems - this is an option, out-of-pocket after P/T runs out). This is a really big plus for me or anyone who needs warm water pool for exercising as there are few to be found. I think if a therapist or therapy is not going too well, it is still worth trying to address the problem with him or her. Another suggestion would be to ask to be assigned to someone else as there are differences between them. By using SCPT for the past 24 mos., I have noticed that they will occasionally run into staffing issues and not each and every visit had run as smoothly as I would have liked. Another important point is that P/T often takes 7-8 sessions before a difference can be felt and yes, I have had problems which made me hurt more first, but as a joint or limb was loosened up or the impingement was released, I started to feel the benefits. It takes time to see results from P/T (no matter where one goes) and also hard work on the patient's part. There were times I wanted to throw in the towel, but I didn't. However, by having used another P/T facility in Auburn as well as trying out P/T at UMass Rehab (on Rt. 9), I found most of the therapists at SCPT to be very dedicated, skilled and hard-working. They do have a unique set-up where the treatment tables are all open and therapists work on patients side by side, often coordinating two patients at a time. And I will admit this took some getting used to, but after a while I no longer noticed who was on table next to me or out on the floor doing exercises. In fact, I'd say this is one key aspect of SCPT which I think folks need to know ahead of time so not to be surprised if/when you start getting therapy there. Most of the therapists are quite skilled and most have gone to learn new techniques or use new tools. But there is a difference between therapists - some will be more aggressive or passive in their style and some will be most attentive and caring. I have a few favorite ones who spent all the time they could to complete a treatment - so going beyond one's schedule time is usually very much appreciated, though I understand if someone has a tight schedule, that may not be best for them. The individualized attention and creativity (things that some of them would come up with and really try to find ways to provide a treatment) far exceeded what I experienced at the other facility and at the hospital. One of my favorite therapists did not need to ask me anything as she could sense (or feel with her hands) if her touch was too heavy or whatever. So, I would at least like to leave others with my opinion and personal experiences of this place. Those are all the positives. For me, since I live closeby, I am also very happy not to have to drive a long ways as sometimes it feels the tension of driving on Rt. 290 will undo a lot of the good accomplished from a treatment. The negatives would be how busy and noisy the treatment hall (don't know what else to call it) can be at times. The positives outweigh the negative aspects for me.

If you are into a facility that criminally neglects your loved one, this is the place for you. My…read morefather in law has been at this facility for the past 5 months after having a difficult surgery and Blackstone valley rehab has undoubtedly been the worst part of the experience. During his time there, they have fed him a steady diet of hotdogs and canned foods and vegetables. He often doesn't get a drink with this, and when he does, it's some sugary beverage. This isn't a suitable diet for a healthy person, never mind an 88 year old man with diabetes and a history of heart issues. When we brought this up to the nurse and the administrators, they claimed ignorance. Yet, even after agreeing to cater his diet going forward to accommodate his medical needs, they continue to give him the same diet. He is often left to sit in soiled undergarments for hours as staff forgets to clean him. On one occasion, we noticed that he abruptly experienced swelling and pain in his leg, which he told us occurred when he fell. We brought the incident up to his main nurse, Loeuis, who responded by admonishing us for questioning their care. She curtly replied that the matter was never reported and therefore never occurred. Although we implored her to inquire with the staff, she refused and advised that she trusted all her staff implicitly so such a thing was impossible. She went further and suggested that my father in law was confused and possibly had dementia, however he has recounted the same experience repeatedly with no variation and has never displayed any signs of confusion or dementia. While at blackstone rehab, there have been nights were only a single nurse has been on for the entire facility, there have been days were his medication was forgotten, his clothes have gone missing, etc etc. For sake of brevity I'll limit the multitude of negative experiences suffered at this health care facility. Unfortunately, our experience here is not unique. We've since made friends who have loved one's staying at blackstone rehab and their experience is similar. For a facility that charges 15k a month, works with a limited staff, offers limited services, and clearly spends little to no money on patients food, you have to wonder where it's all going.

My father was sent to this facility for 3 weeks. The two most exceptional things about the place…read moreare two people specifically, Rob and Olivia. They not only went above and beyond with my dad's care and treatment, but they are truly compassionate people. They connect with their patients as well as us family members. Rob and Olivia always had a positive attitude, and great work ethic. They should be recognize, acknowledge, and rewarded for their job well done! This industry needs more people like them. I want to Thank them for treating my dad like family.

Therapists were very kind and knowledgeable and in a smaller office with less people coming and…read moregoing.

I have been meaning to take back what I previously said. Evolution physical therapy is horrible,…read moresimply horrible. Tracy tore my left pectoral and part of my left upper trapezius muscle when she was pushing my arm back-and-forth. Now, this was an exercise where I should have been doing that, and I had previously told her my doctor told me not to do anything overhead. She said oh it's fine, it's a supine exercise (as in flat on my back). She convinced me and I never should've listen to her. But the point remains that she did not listen to me. I UNrecommend Evolution Physical Therapy. The kicker is that the previous week I was able to do glute stretches at home, pulling my thighs in with my arms. And I was also able to push myself up on my elbows from a supine position.

I have been seeing the Therapists at Healing Angels Bodywork and have the highest respect for the…read moreskill and caring that each of the Massage Therapists provide for their clients. I have very tight muscles and each of them have been excellent at reducing the stress and strain that I feel. Each time I have been treated, I felt significantly more relaxed and pain free when I leave. If you have issues with stress and tight muscles, they are the best!

I love this place - so cute & comfy , relaxing ! I have seen Joanna since last year ! She is…read moreamazing ! I've had some pain -each time I went to go see her, from working out - muscle pain etc! Joanna , does such a great job & gets straight to point & finding those spots that really bothers me. She always gets me in asap , when ur pain & someone does that for you the gratitude I have is huge ! Much appreciated ! Highly recommend Joanna Thank you , Gabby

Well Reliant is consistent with providing the most sub par care I have ever witnessed regardless of…read moretheir location. I have been in the medical field for over 30 years and this is a shit show. Unfortunately, they have a strong hold in our area and it's difficult to avoid them depending on insurance. Now we are up to three family members with a missed Cancer diagnosis due to the Dr's and Reliant's incompetence. As diligent as as we were, insisting on testing regarding concerns, this place literally plays kick the can with our lives. I cannot believe they're in business . I know many will disagree with me but probably have not had very serious concerns and symptoms. They're probably quite competent in dealing with bruises and hang nails I can't warn you enough. Please go anywhere else.

Why are there so few handicapped parking spots here? Every time I take my 87 year old mom with…read moreParkinson's for an appointment we have to walk quite a distance with her walker. Do better Reliant!