Nurse practitioner was awful not to mention the food was awful there was only a couple of nurses…read morethat were very kind and they couldn't do anything about the nurse practitioner and the nursing charge the supervisor didn't do nothing that was in charge I was treated poorly and the physical therapy and occupational therapy was fine that's exceptional and the rest of the Care was awful that's all I got to say

Do not go here. My husband had 7 falls in two weeks…read more Finally after the third trip to the ER, u Mass admitted him. Three days later we were at Fairlawn. my husband has many issues, balance being on of them. Long story short, I asked what my options were and I was told that he would not be sent home unless it was safe. He came home Saturday. Fell again on Wednesday, cut his head, another trip to the ER. I'm so angry. Saturday night I looked at the notes in his u mass portal. There was a progress note that said he was a high fall risk and could not navigate the home environment. I called the dr on duty that Sunday and asked why this nurse wrote he should not be home and he was sent home anyway. The dr back tracked and said he probably needed a blood transfusion. While he was there he slept in his day clothes, never had a shower in 9 days and no one helped him with his cpap machine. Don't go here!

I have suffered for decades with pelvic floor pain. For men, that's usually categorized under…read morechronic prostatitis despite the fact that my prostate is normal. My PCP is out of Boston but was able to find Patti Piecewicz In Auburn, MA. Her amazing reputation precedes her. My PCP have been looking for Pelvic Floor PT for Men for 2 years! Of course, Like all pelvic floor PT's, she does pelvic floor PT for women as well. She is friendly, makes you feel comfortable and is really good at what she does! I've been seeing her for months after decades of extreme chronic pain. Slowly working through the layers of pain. Every time I leave I feel like a new person. I highly recommend her for anyone who has pelvic floor PT issues!

In May 2009, Bethany B wrote:…read more The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn't been started on my heating packs yet. That lasted for most of my visit -- not very relaxing. The visit went way over my 1/2 hour slotted time and I left sore. Not sore but helped, just sore and sad. Oct. 2009 - from Rita: This review happened to catch my eye as I was looking for something else. I am sorry that your experience at SCPT turned out to be far less than satisfactory and can appreciate the frustrations and even inconvenience not keeping to schedule can pose. I decided to join Yelp so I could provide remarks about the care I received at SCPT, as someone who has used this facility for about 6 months straight in 2007 and a few months during 2009. I have also continued in their After-care pgm. (mainly rehab type pool where each of us is given our own exercises based on our specific problems - this is an option, out-of-pocket after P/T runs out). This is a really big plus for me or anyone who needs warm water pool for exercising as there are few to be found. I think if a therapist or therapy is not going too well, it is still worth trying to address the problem with him or her. Another suggestion would be to ask to be assigned to someone else as there are differences between them. By using SCPT for the past 24 mos., I have noticed that they will occasionally run into staffing issues and not each and every visit had run as smoothly as I would have liked. Another important point is that P/T often takes 7-8 sessions before a difference can be felt and yes, I have had problems which made me hurt more first, but as a joint or limb was loosened up or the impingement was released, I started to feel the benefits. It takes time to see results from P/T (no matter where one goes) and also hard work on the patient's part. There were times I wanted to throw in the towel, but I didn't. However, by having used another P/T facility in Auburn as well as trying out P/T at UMass Rehab (on Rt. 9), I found most of the therapists at SCPT to be very dedicated, skilled and hard-working. They do have a unique set-up where the treatment tables are all open and therapists work on patients side by side, often coordinating two patients at a time. And I will admit this took some getting used to, but after a while I no longer noticed who was on table next to me or out on the floor doing exercises. In fact, I'd say this is one key aspect of SCPT which I think folks need to know ahead of time so not to be surprised if/when you start getting therapy there. Most of the therapists are quite skilled and most have gone to learn new techniques or use new tools. But there is a difference between therapists - some will be more aggressive or passive in their style and some will be most attentive and caring. I have a few favorite ones who spent all the time they could to complete a treatment - so going beyond one's schedule time is usually very much appreciated, though I understand if someone has a tight schedule, that may not be best for them. The individualized attention and creativity (things that some of them would come up with and really try to find ways to provide a treatment) far exceeded what I experienced at the other facility and at the hospital. One of my favorite therapists did not need to ask me anything as she could sense (or feel with her hands) if her touch was too heavy or whatever. So, I would at least like to leave others with my opinion and personal experiences of this place. Those are all the positives. For me, since I live closeby, I am also very happy not to have to drive a long ways as sometimes it feels the tension of driving on Rt. 290 will undo a lot of the good accomplished from a treatment. The negatives would be how busy and noisy the treatment hall (don't know what else to call it) can be at times. The positives outweigh the negative aspects for me.

We have been trying to get payments for the last 3 months, we provided services,it's been…read moredifficult, all we need is payment for services provided

If I could give negative stars I would. The place was filthy. My commode was not cleaned for 3 days…read morebecause no one will do something deemed "not their job". I left there in worse shape than when I went in only to later hear 3 horror stories from family and friends and in all 3 incidents, the patient died even though they weren't in there because they were going to die but just to get rehab. I was never given any rehab the entire time I was there. I was not even allowed to get out of bed for the month I was there. The patient in the next bed could not feed herself so the nurse would give her a couple of bites of food while she was putting in info on her computer. When she finished her work, she left and the poor woman hadn't eaten anything. The next day, as usual, they were all running behind and I heard her say to the woman, who was unresponsive, oh well, I don't have time to get those bandages changed so it will have to wait until tomorrow. She had changed one of them. Later that night Drs. and nurses came charging into the room. The poor woman was bleeding out from the wound that the nurse hadn't bothered to change. They had to rush her by ambulance back to the hospital she had come from for emergency surgery. The place was so bad, my husband slept in the chair next to my bed every night and left at 5 AM to go home and take care of our pets and then go to work after he made sure that I had 6 or 7 ups of water lined up because the nurses would never give me any. I actually went an entire day and they never gave me my morning or evening meds.

Conveniently located near the Auburn mall, the Reliant Endoscopy Center is a clean and friendly…read moreclinic to care for endoscopic needs.

Wonderful care. Attentive staff. Everything with the procedure went well. Protects dignity…read more Place is immaculate as one would expect. They did ask me to be there at 8:30 am and I didn't get taken back for my procedure until after 10 am...That and the fact that they wouldn't let my partner sit with me all that time while I waited, were my only issues. It's anxiety producing for some-- it would be nice to be allowed have support with you.

Well Reliant is consistent with providing the most sub par care I have ever witnessed regardless of…read moretheir location. I have been in the medical field for over 30 years and this is a shit show. Unfortunately, they have a strong hold in our area and it's difficult to avoid them depending on insurance. Now we are up to three family members with a missed Cancer diagnosis due to the Dr's and Reliant's incompetence. As diligent as as we were, insisting on testing regarding concerns, this place literally plays kick the can with our lives. I cannot believe they're in business . I know many will disagree with me but probably have not had very serious concerns and symptoms. They're probably quite competent in dealing with bruises and hang nails I can't warn you enough. Please go anywhere else.

Why are there so few handicapped parking spots here? Every time I take my 87 year old mom with…read moreParkinson's for an appointment we have to walk quite a distance with her walker. Do better Reliant!

This place is bad ! My girlfriend almost OD from heroin…read morethat she got from another Patient and I told the staff and front desk and took it as joke . Told me people OD in here all the time . There is no security and drugs run amok everywhere . People nodding out from drugs and crack smoking in their smoking area ... drugs being thrown over the fence . Where is there security ? Can you imagine this being around your elderly parent ? Never have I seen a place like this ... where there is more drugs in there then on streets . When I walk threw the halls all I heard was people complain about lack of service and food was bad . Place was dirty too . I don't know why this place isn't shut down by State yet ? This place needs to be shut down before more people die ... I wouldn't take my dog to be treated here and if I could give minus stars I would . I report all of this to head nurse and also from director of nursing

I have arthritis in my back and nothing has helped until I came to DeFalco family chiropractic…read more I've had trigger point injections, many weeks of physical therapy, over the counter creams, and more but nothing was working except Biofreeze. I was a bit nervous because of bones cracking and pain but I'm glad I did this. the chiropractor is gentle and lets you know what he does ahead of time. He is very quick and it is effective treatment. I hope this relief lasts more than a couple days because anything I did before, the pain would subside then come back next day. I hope more people come to this place because they really make a difference.

Absolutely the best chiropractic experience I've had in 30 years! Great doctor and amazing staff…read moremake you feel like family. Highly recommend!

The excellent staff and new management team are fantastic! I would highly recommend this facility…read moreto everyone.

Came here for PT. Progressed wonderfully. The staff are great. So sweet and caring. The food is not…read moregood though. I refused to eat it.

When I called for help, administration flat out lied about the treatment and type if care I would…read morereceive. There isn't one single Psychiatrist on staff. The only medical personnel are nurse practitioners. They worried more about the meds which weren't for my mental health that I've been on for years, than trying to adjust my psychiatric medication. It was a fight 3x a day to get my regular meds which in turn made my 5 days there a living hell, along without the proper treatment. My belief is that they are sucking insurance companies dry, and pay NP's to do a job which they don't have the qualifications for. One gentleman's insurance company flew him all the way from California only to find out what a racket this place is. He left AMA, and so did I. Luckily I didn't have a10hr trip to get back home. My so called therapist only talked about herself. The only positive things about the place was that it was clean, and the techs were wonderful! I'd rather had been at CHL if that tells you guys in MA anything. At least you see a psychiatrist who tries to help instead of hinder.

I arrived at the unit for mental health but they first moved me to the detox unit, which I do not…read moreneed. They finally moved me to their next door mental health unit only to arrive and have 3 different roommates, one of which arrived around 2am and proceeded to snore and talk in their sleep, LOUDLY. Upon contacting The Haven, my husband called and was told they WERE in-network with our insurance and when I asked to leave early, I was told insurance would pay nothing due to my leaving AMA(Against Medical Advice) so I stayed. Then, received a bill totally over $100k, with over $6k/night!! I highly DO NOT recommend this racket of a facility. Trust me, save yourself the time, money, and GRIEF that'll end up exacerbating your already acquired mental health struggles. DON'T DO IT TO YOURSELF!